96% sales valuation accuracy
96% sales fee satisfaction
Feb 07,2014
Feb 07,2014
7
people found
this helpful
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I am a landlord and have a property under the management of Aston Fox. I started a two-year contract with them and paid them the front-up fees of 2,400 pounds as soon as they found me the tenants in 2013.
However, since then they have always been late in paying me rental monies collected on my behalf and I have had to chase them very hard to get the payment for every single month. Stephanie is the only person who manages finance and accounts for the whole company but the problem with Stephanie is that she is often not in the office, and when she is in the office most of time she is in a meeting, out for lunch, not at her desk, etc.
Then the payment stopped when they still owe me two months' rent. I've tried to contact Stephanie many times by emails and phone calls but with no success this time.
Worried, I started doing research on-line and found myself not alone. The dreadful conduct by Stephanie, full name Stephanie Joan Chandler, and his son Philip Lionel Chandler can be traced back to as early as 2000 when a report from the Evening Standard in 2002 showed that they got involved in several companies which went into liquidation and cost innocent landlords thousands of pounds. This report can still be found at
http://www.standard.co.uk/home/letting-agents-a-horror-story-6319764.html .
Numerous similar cases have also been reported at letsfixbritain website
http://www.letsfixbritain.com/astonfox.htm
From the website below it can be understood that Philip Lionel Chandler was disqualified as a director long time ago on 14th June 2007 for nine years.
http://www.gov-news.org/gov/uk/news/shadow_director_his_front_man_disqualified/36905.html
Conclusion? It's a shame that a company like Aston Fox is still trading in our high streets, like a trap waiting for the next unsuspicious victims. Try to avoid Aston Fox at all cost! Never let your own money pass their hands since you may never see it again.
However, since then they have always been late in paying me rental monies collected on my behalf and I have had to chase them very hard to get the payment for every single month. Stephanie is the only person who manages finance and accounts for the whole company but the problem with Stephanie is that she is often not in the office, and when she is in the office most of time she is in a meeting, out for lunch, not at her desk, etc.
Then the payment stopped when they still owe me two months' rent. I've tried to contact Stephanie many times by emails and phone calls but with no success this time.
Worried, I started doing research on-line and found myself not alone. The dreadful conduct by Stephanie, full name Stephanie Joan Chandler, and his son Philip Lionel Chandler can be traced back to as early as 2000 when a report from the Evening Standard in 2002 showed that they got involved in several companies which went into liquidation and cost innocent landlords thousands of pounds. This report can still be found at
http://www.standard.co.uk/home/letting-agents-a-horror-story-6319764.html .
Numerous similar cases have also been reported at letsfixbritain website
http://www.letsfixbritain.com/astonfox.htm
From the website below it can be understood that Philip Lionel Chandler was disqualified as a director long time ago on 14th June 2007 for nine years.
http://www.gov-news.org/gov/uk/news/shadow_director_his_front_man_disqualified/36905.html
Conclusion? It's a shame that a company like Aston Fox is still trading in our high streets, like a trap waiting for the next unsuspicious victims. Try to avoid Aston Fox at all cost! Never let your own money pass their hands since you may never see it again.
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Opening Hours
Address
Aston Fox
196 High Street North
East Ham,London
Greater London
E6 2JA
0208 470 5252
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 96% | £42,000 | £2,450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 5 | 14 | 1 | 272 | 8 | 262 | 10 | 12 | 6 |
Areas covered
- RM3
- E6
- RM8
- E7
- RM9
- E10
- RM10
- E11
- RM5
- E12
- IG11
- E13
- IG5
- E15
- IG6
- E16
- IG1
- RM1
- IG7
- RM2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 21,2024
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Exceptional service throughout my whole experience finding my new home. I can't thank the team enough for all the help and support, buying my first home. Thank you Aston fox. Truly recommend to any first time buyers, they were extremely patient, and happy to help ...
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Aug 20,2022
Aug 20,2022
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I have received many of their leaflets over time and when I decided to sell I got them and a couple of others around to give me a valuation. Matthew was by far the most interesteing character, the others just felt like they couldn't care ...
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Aug 10,2024
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Buying a property always sounded like head-hake to me, all the parts involved seem to speak a different language and the paperwork needed look like will never end. I found Aston Fox team very professional and helpful. Jordan (Negotiator), punctual for the viewing, was very ...
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Mar 19,2024
Mar 19,2024
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Relieved. I can't thank Aston fox enough, down to constant communication the many viewings and the whole process, helped me and made the painful experience of trying to find a flat so much easier, I can express enough, how much I recommend this company. Kye ...
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Nov 27,2023
Nov 27,2023
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An enormous thank you to the team at Aston Fox for selling our property so quickly. They were attentive to our needs throughout the process, efficiently dealing with issues as they arose. Particular thanks to Paul whose friendly voice greeted us whenever we phoned; to ...
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Nov 20,2024
Nov 20,2024
0
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Huge thank you to the whole team, they have made this journey so simple and stress free. Thank you for all your support and patience during the last couple of months with us. Wishing you all the very best. Will defo return if we need ...
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Nov 05,2024
Nov 05,2024
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I would highly recommend this firm to any prospective client wishing to sell their property. I received a leaflet through my door as I was about to put my property on the market. Initially, I thought I would have my property on the market with ...
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Oct 22,2024
Oct 22,2024
0
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The Aston Fox team was excellent and I was very satisfied overall with how they handled my house sale. In particular, I was impressed with how the office manager (Paul) managed the process once we agreed a price with a buyer. Paul proactively managed both ...
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Oct 08,2024
Oct 08,2024
0
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Thank you very much for the services you provided me
I'm very happy with you, everything I needed, you helped me
Thank you very much again and keep it up...
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Oct 01,2024
Oct 01,2024
0
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I've dealt with Matt for a few years now and it's always a pleasure. The team are efficient and always help me find the investments I'm looking for....
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Aug 21,2024
Aug 21,2024
0
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Big thanks for the Aston Fox team especially Paul and Jordon! Helped me purchased my first property and very happy with their services. Highly recommended!...
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Aug 21,2024
Aug 21,2024
0
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Jordxan took my partner and myself around a few property and we put an offer for. Contacting him was easy and swift. Very kind and answered all of our questions when asked. Paul also took on board our requests and made sure we got a ...
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Aug 15,2024
Aug 15,2024
0
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I have just sold my place with Matt and they asked me to review. I am happy with the service. A few hiccups happened but they helped make it get done anyway and I'm now settled here....
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Aug 14,2024
Aug 14,2024
0
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I've sold a couple of houses with them. I like that Matt is honest with prices and information. I like the sale by tender especially. Thank you...
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Aug 06,2024
Aug 06,2024
0
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A friend recommended I use this agency. They helped us buy our first flat so I don't have anything to compare them to but was happy with all the people I spoke to there....
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Aug 06,2024
Aug 06,2024
0
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A friend recommended I use this agency. They helped us buy our first flat so I don't have anything to compare them to but was happy with all the people I spoke to there....
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Jul 31,2024
Jul 31,2024
1
people found
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I used Aston fox to sell my house and I was quite impressed with how they team were all through the process. Matt came and valued the house and had lots of information and was realistic with prices unlike another agent i had round. Then ...
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Jul 31,2024
Jul 31,2024
0
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Thank you for helping me buy my house. I haven't brought before so I needed assistance and you helped me a lot....
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Jul 31,2024
Jul 31,2024
0
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As agents go, these guys are allright! Straight talking and I never felt they were messing me round. I dunno if it was them or the owner driving a hard bargain on the flat, but we eventually agreed on a deal and then it was ...
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Jul 30,2024
Jul 30,2024
0
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Very helpful. Helped me through whole purchase. Very kind and honest agent....
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Jul 10,2024
Jul 10,2024
0
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Matthew from Aston fox waited for 15 years to sell my property for me. Kye was very respectful showing people around my property. Paul and Matthew guided us professionally through the paperwork and chased up any queries we had. We would highly recommend their service....
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Jul 10,2024
Jul 10,2024
0
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Matthew from Aston fox waited for 15 years to sell my property for me. Kye was very respectful showing people around my property. Paul and Matthew guided us professionally through the paperwork and chased up any queries we had. We would highly recommend their service....
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Jun 23,2024
Jun 23,2024
0
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Thank you once again for your outstanding service. I will gladly recommend you to anyone looking to buy or sell a home, and I look forward to working with you again in the future....
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Jun 21,2024
Jun 21,2024
0
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Really recommend, made selling my property easy and flawless. Great company....
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May 09,2024
May 09,2024
0
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Buying a property was not easiest of processes. But Aston fox help me the whole way through....
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Apr 19,2024
Apr 19,2024
0
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Kye was very helpful whilst we were buying our property and helped us with everything...
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Apr 03,2024
Apr 03,2024
0
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Ideal service throughout the sale of my property. I really do recommend selling your property through this company, as I’m sure they won’t disappoint....
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Mar 21,2024
Mar 21,2024
0
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Amazing team. Helped me with buying a property in Forest Gate!! Highly recommend...
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Mar 14,2024
Mar 14,2024
0
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Really good experience with Aston fox, Matthew helped me the whole way with my offer, keeping me up to date with everything that was going on. Due to this being my first purchase, I was quite clueless with the whole process. But I can stress ...
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Mar 12,2024
Mar 12,2024
0
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Great and flawless experience, viewings were always arranged a week in advance unless they enquired regarding weekday viewings, the Aston fox team were always polite when coming to the viewings. And any help I needed, they would always make sure to get back to me ...
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