100% sales valuation accuracy
100% sales fee satisfaction
Feb 04,2014
Feb 04,2014
7
people found
this helpful
this helpful
This feedback is for, Doug Webster, Rachel Shadlock, Diane Soady, Callum Rogers and Nicola Bailey.
This is/was my first time purchasing property and decided (after watching lots of Homes Under the Hammer) to invest my money in property, since the banks give pittance in interest, so, I visited DDM looking to purchase a property at auction on a buy-to-let mortgage.
On my first visit, I had a warm and friendly welcoming and was given a mug of coffee - it was the last time I was given a coffee (shame really, the first was very nice!), however, I was always given a warm welcoming and dealt with promptly, even after I had purchased property.
Doug and Callum had clearly explained everything to me that I needed to know about going to auction, including all the risks and fees involved. This was helpful since it would be my first time at auction buying a house. The explanation given certainly helped me think a little more intelligently about what I was doing, without this I would have likely have been reckless in my decision making and probably have gotten myself into a difficult situation. For example, I was not aware at first that I would have to pay any fees to DDM for buying at auction - so I had to be sure to set myself a limit to how much I could risk spending at auction.
Then I met Rachel. Rachel made every effort to make me feel comfortable and content. Time was taken to explain to me what I needed to know about taking out a mortgage and about the additional costs involved. The mortgage was tailored to me, each step of the mortgage application was clearly explained, I did sit and take my time to consider the options available, i.e. a fixed term or variable mortgage, 20 years or 35 years, the burden of a mortgage, the risk of taking out a mortgage (e.g. is the economy really recovering - triple dip recession will it happen..?) and can I afford it. Even with my long thoughts and conversing them to Rachel I always felt comfortable and every decision I made was mine alone.
After meeting Rachel, I was clear and confident on what I can afford and knew my limits. Later that day I returned to DDM with properties that I would be interested in viewing. Appointments for viewing them was made.
At the viewings, I met with Nicola each time, during the viewings I was left to take as much time as I wanted to look around the properties. Whilst at the viewings I had explained to Nicola that I wanted a property to rent-out and asked questions about what it's like to rent, how much I could potentially get in rent for each property, how long it might take to get a tenant, how much refurbishing should I do (the usual). Nicola provided really helpful hints and tips on everything I wanted to know, this made viewing properties more productive.
I found the property I wanted, and put a reserve bid on it. I decided to go to the auction to see what it was like. When the property came up for bidding, I was glad I was told about putting a reserve bid on it, since I think if I had been bidding myself I may have gone over what I could afford - that's if it did go over the price I wanted to pay (fortunately it didn't).
I met Diane a few times previously about renting-out property and what I need to do to get the property ready. I was made aware right from the beginning that I did not have to use DDM as my letting's agent, but since I felt confident and had become familiar with DDM Grimsby I decided that I wanted to stay with them.
Once in the property, insurance, mortgage and fees dealt with, I refurbished it.
Diane arranged for Nicola to come to the property to take photos for the DDM website, The photos were uploaded - I noticed they had been put up on a Monday - by the time Thursday of the same week came Diane called me to let me know there is people interested, and it seems as though they will be moving in at some point.
To conclude, I found the service I received by all the members of DDM, including those that I met at the auction, to be very helpful and friendly and have proved to be a very professional estate agent. I'm struggling to remember any faults - likely reason there was not any. I am very pleased that I chose to use DDM Grimsby, the office is always clean and fresh and the atmosphere always felt relaxed.
Thank you DDM Grimsby!
This is/was my first time purchasing property and decided (after watching lots of Homes Under the Hammer) to invest my money in property, since the banks give pittance in interest, so, I visited DDM looking to purchase a property at auction on a buy-to-let mortgage.
On my first visit, I had a warm and friendly welcoming and was given a mug of coffee - it was the last time I was given a coffee (shame really, the first was very nice!), however, I was always given a warm welcoming and dealt with promptly, even after I had purchased property.
Doug and Callum had clearly explained everything to me that I needed to know about going to auction, including all the risks and fees involved. This was helpful since it would be my first time at auction buying a house. The explanation given certainly helped me think a little more intelligently about what I was doing, without this I would have likely have been reckless in my decision making and probably have gotten myself into a difficult situation. For example, I was not aware at first that I would have to pay any fees to DDM for buying at auction - so I had to be sure to set myself a limit to how much I could risk spending at auction.
Then I met Rachel. Rachel made every effort to make me feel comfortable and content. Time was taken to explain to me what I needed to know about taking out a mortgage and about the additional costs involved. The mortgage was tailored to me, each step of the mortgage application was clearly explained, I did sit and take my time to consider the options available, i.e. a fixed term or variable mortgage, 20 years or 35 years, the burden of a mortgage, the risk of taking out a mortgage (e.g. is the economy really recovering - triple dip recession will it happen..?) and can I afford it. Even with my long thoughts and conversing them to Rachel I always felt comfortable and every decision I made was mine alone.
After meeting Rachel, I was clear and confident on what I can afford and knew my limits. Later that day I returned to DDM with properties that I would be interested in viewing. Appointments for viewing them was made.
At the viewings, I met with Nicola each time, during the viewings I was left to take as much time as I wanted to look around the properties. Whilst at the viewings I had explained to Nicola that I wanted a property to rent-out and asked questions about what it's like to rent, how much I could potentially get in rent for each property, how long it might take to get a tenant, how much refurbishing should I do (the usual). Nicola provided really helpful hints and tips on everything I wanted to know, this made viewing properties more productive.
I found the property I wanted, and put a reserve bid on it. I decided to go to the auction to see what it was like. When the property came up for bidding, I was glad I was told about putting a reserve bid on it, since I think if I had been bidding myself I may have gone over what I could afford - that's if it did go over the price I wanted to pay (fortunately it didn't).
I met Diane a few times previously about renting-out property and what I need to do to get the property ready. I was made aware right from the beginning that I did not have to use DDM as my letting's agent, but since I felt confident and had become familiar with DDM Grimsby I decided that I wanted to stay with them.
Once in the property, insurance, mortgage and fees dealt with, I refurbished it.
Diane arranged for Nicola to come to the property to take photos for the DDM website, The photos were uploaded - I noticed they had been put up on a Monday - by the time Thursday of the same week came Diane called me to let me know there is people interested, and it seems as though they will be moving in at some point.
To conclude, I found the service I received by all the members of DDM, including those that I met at the auction, to be very helpful and friendly and have proved to be a very professional estate agent. I'm struggling to remember any faults - likely reason there was not any. I am very pleased that I chose to use DDM Grimsby, the office is always clean and fresh and the atmosphere always felt relaxed.
Thank you DDM Grimsby!
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Latest Reviews
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Opening Hours
Address
DDM Residential
Osborne Chambers25 Osborne Street
Grimsby
North East Lincolnshire
DN31 1EY
01472 358671
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £65,500 | £260,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 17 | 0 | 14 | 0 | 10 | 1 |
Areas covered
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- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
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Sep 02,2024
Sep 02,2024
0
people found
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I have only brilliant things to say about DDM.. Grimsby ... They go above and beyond in every way .. the service is 5 stars ... photographs and video stunning ..the team that dealt with my sale Dougie Lee and Lisa...so friendly and helpful in everyday... I would ...
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Aug 03,2023
Aug 03,2023
0
people found
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Doug and the team at Grimsby are professional, friendly, approachable and helpful. Doug kept me updated throughout the process and constantly liaised with the buyers solicitor. Advert was clear with good photographs and I had an offer within a fortnight. Would certainly use Doug and ...
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Feb 12,2019
Feb 12,2019
0
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Having had my property up for sale with another agent for nearly a year we decided to swap to DDM after being recommended . Wow what a difference very proactive in finding prospective buyers and an offer within a few months. Although this sale wasn't without ...
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Comment on agent fees
GOOD
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Apr 07, 2019
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Hi Dawn.
Thank you very much for the kind words and wonderful review. If we can ever help you again you know where we are. ...
Jan 17,2019
Jan 17,2019
0
people found
this helpful
this helpful
Humble apologies for the delay! I would like to thank you all so much for all your help re my recent purchase of 18 Park Hill Kirton in Lindsey. At times I was afraid of becoming devoid of my wits ! It went on and on and ...
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Comment on agent fees
Good
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Apr 07, 2019
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Thank you for the 5 star review. ...
Feb 06,2015
Feb 06,2015
1
people found
this helpful
this helpful
I cant thank Diane and Doug enough for the effort they went through to sell my property.Diane has excellent communication skills ,telling you exactly what is going on, with honest reliable advice if you are hesitant about anything.Doug really pushed to sell my ...
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Comment on agent fees
acceptable
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Jan 30,2015
Jan 30,2015
2
people found
this helpful
this helpful
Both members of staff went far beyond the call of duty to assist us. They were both ourtesous, extremly helpful and all in all fantastic...
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Jan 22,2015
Jan 22,2015
1
people found
this helpful
this helpful
From the initial valuation through to the accepting of n offer after only a few days on the market!
We as vendors have found all staff at DDM friendly, approachable and knowledgable on all aspects of the selling process. They have been prompt, efficient and ...
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Jan 22, 2015
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Thank you for your kind review Abi, Kind regards, Callum. ...
Apr 10,2014
Apr 10,2014
1
people found
this helpful
this helpful
I couldn't be more delighted with the service I received from the team at DDM Grimsby. During the process from putting the house on the market I was contacted regularly with updates. When the sale was agreed Doug really showed what he was made of ...
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Feb 04,2014
Feb 04,2014
6
people found
this helpful
this helpful
Rachel helped me to get a mortgage on my new property and I found her very helpful. I will be definitely going to see her again when my fix term is up. Thank you :)...
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Feb 04,2014
Feb 04,2014
6
people found
this helpful
this helpful
Rachel was fantastic from start to finish. Our application wasn't perfect; but this was due to HMRC and their delays in processing paperwork due to me being self employed. Rachel always had the answers and gave us advice as and when we required it. She ...
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Feb 04,2014
Feb 04,2014
7
people found
this helpful
this helpful
This feedback is for, Doug Webster, Rachel Shadlock, Diane Soady, Callum Rogers and Nicola Bailey.
This is/was my first time purchasing property and decided (after watching lots of Homes Under the Hammer) to invest my money in property, since the banks give pittance in ...
read full review
read full review
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Yes
Nov 27,2013
Nov 27,2013
9
people found
this helpful
this helpful
I was kept informed all the time of exactly what was going on. I was given helpful advice on whether or not to accept offers. DDM carried out 20 viewings, and let me know every time what the potential buyer's response had been. Nicola produced a ...
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Nov 20,2013
Nov 20,2013
10
people found
this helpful
this helpful
Both Doug & Diane have been excellent in their professionalism. We dealt with them not only in selling our property but also in renting a property through them, until we are in a position to purchase a suitable property. They have been extremely helpful, friendly and ...
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Sep 04,2013
Sep 04,2013
9
people found
this helpful
this helpful
Thanks Dougie for your attention to selling our property, who has kept us informed of progress and helped us to achieve the price we had hoped for , didn't think that happened these days. Excellent all round service. Thanks for lovely photos too , sure this helped. ...
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May 22,2013
May 22,2013
10
people found
this helpful
this helpful
What a total professional Rachel is in her role as mortgage advisor. We cannot thank her enough in the way she helped us with renewing our mortgage deal. She kept us up to date every step of the way. Nothing was a problem, excellent communication ...
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Jun 05, 2013
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Thank you, I have total job satisfaction reading this. Im glad your life is now more positive!! ...
Apr 10,2013
Apr 10,2013
8
people found
this helpful
this helpful
Glenn was absolutely brilliant in both finding me a mortgage and liaising with mortgage company on my behalf.Any paperwork that I didnt understand he helped me with too.His help and patience made everything much easier for me....
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Apr 08,2013
Apr 08,2013
8
people found
this helpful
this helpful
I am over 65 and required a mortgage. Glenn was recommended to me. He explained the options available to me. My mortgage was processed efficiently and I was kept in the picture at all times....
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Jan 19,2013
Jan 19,2013
8
people found
this helpful
this helpful
I have been dealing with Callum since I first viewed my selected property in November last year. I found him to be very helpful with any queries that I had and he gave me the impression that he was well on top of things all ...
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Jan 19, 2013
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Thank you jim, very much appreciated. Good luck with everything on Monday as I won't see you on the day of completion. Thanks again! Kind regards Callum. ...
Jan 17,2013
Jan 17,2013
8
people found
this helpful
this helpful
We contacted ddm after getting a valuation from another agent that we were not happy with. From the first initial telephone encounter to arrange a valuation, we found Callum to be so helpful. he was happy to listen to the reason for sale and to ...
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Jan 18, 2013
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Thank you for your kind comments Cheryl. Very much appreciated. Kind regards,
Callum, Nicola and all the Grimsby Team! ...
Jan 15,2013
Jan 15,2013
6
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this helpful
this helpful
Initially we we're going to let our property with DDM, the advice received in itself was fast, efficient and very professional! At the last minute, and I mean the day before we we're due to sign contracts, we had second thoughts and decided to sell ...
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Jan 15, 2013
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Thank you ever so much Mr and Mrs Marshall, Very much appreciated! Good Luck in your new home! ...
Jan 14,2013
Jan 14,2013
4
people found
this helpful
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Both Doug and Rachel were very helpful, efficient and very approachable . Both had excellent communication skills and kept us informed of all developments. The property we bought is on a buy to let and we will definitely be putting it in the hands of DDM ...
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Jan 10,2013
Jan 10,2013
6
people found
this helpful
this helpful
From start to finish Callum has been very helpful and has kept us up to date every step of the way. He has helped make our first time buying experience a good one....
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Jan 16, 2013
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Thank you Hannah. Hope you are enjoying the new home. You know where I am if you ever need any other help or advice! Kind regards Callum. ...
Jan 09,2013
Jan 09,2013
6
people found
this helpful
this helpful
I have nothing but praise for the service and staff at DDM Residential of Grimsby, always professional and courteous. I would especially like to thank Doug for all his help nothing was ever too much trouble and he regularly kept me informed in the progress ...
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Jan 04,2013
Jan 04,2013
5
people found
this helpful
this helpful
A retirement bungalow on an over 55's complex was always going to have a limited market, but was afforded the same advertising and promotion as any other property plus the added service that Doug also involved the site warden. He kept in touch with us ...
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Dec 08,2012
Dec 08,2012
7
people found
this helpful
this helpful
My dad has been selling a property through Doug at DDM at a difficult time in his personal life. Doug has been fantastic in keeping us up to date with everything , keeping the buyer of the property fully informed so that the sale is not ...
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Dec 07,2012
Dec 07,2012
5
people found
this helpful
this helpful
This was a very complex and difficult transaction as the property was initially for sale as a repossession and then went to auction. My involvement started with Doug Webster when he had the property on DDM's books and subsequently when the flat went to Harman ...
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Dec 07,2012
Dec 07,2012
4
people found
this helpful
this helpful
The whole team at ddm have been pleasant and helpfull at all times nothing was to much trouble for them .We would use DDM again...
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Nov 30,2012
Nov 30,2012
3
people found
this helpful
this helpful
I have dealt with Glenn from when I bought my first house back in 2005 and I re-mortgaged with him when my fixed rate term was up receiving excellent service both times.
Now the time had come to sell and move on. Glenn gave an excellent ...
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Nov 21,2012
Nov 21,2012
6
people found
this helpful
this helpful
Doug was very helpful in finding out information for us. The house we are buying is being sold through probate and so has not been particularly straight forward at times. Doug was reassuring and got back to us promptly on numerous occassions.
We also found ...
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Nov 21,2012
Nov 21,2012
3
people found
this helpful
this helpful
Glen and Rachel worked so hard helping us find the best mortgage to purchase our family home. it was a very complicated sale and all the way through they both gave excellent advice and reasured us.
they were always available, and was prompt to action ...
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