100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 24,2014
Jan 24,2014
6
people found
this helpful
this helpful
This was by far the worst estate agents we had to deal with. We were under pressure to rend a house unfortunately and didn't have time to investigate them properly. The Theale staff in particular are extremely unpleasant (once you have signed the contract). They do not respect their contract clauses and would do all they can to steal money from your deposit at the end of the tenancy. They do 3 month inspections which are a total harassment and waste of time. At the end of our tenancy they insisted we clean the property and carpets professionally yet we have always taken great care of the property. We called in professional cleaners and provided receipts to the agency but they came back saying we haven't used professional cleaners and that they property was domestically cleaned, despite the reference from a reputable cleaning company! This has resulted in them "stealing" our money in order to "clean the property again" so we lost 50% of our deposit in the end. They really are a terrible agency and I would strongly recommend against using them
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Jan 14, 2021
Do NOT use for lettings Feb 05, 2014
Hi WendyI would be very interested to look into this further for you. Finding it very hard understand which property you are talking about as we have tried to trace your name and cannot find anything. Also the circumstances you mention have not occurred in our Theale office. Bearing in mind the office only opened in June last year and our minimum contract is for 6 months we have only had our first move out last month which went very smoothly.
I also don't believe our quarterly inspections should be deemed as harassment. This is a report provided to our landlords to inform them their property or investment is being looked after properly and any letting agent providing a fully managed service should do likewise however we understand many don't bother.
we have not had any records of complaints and any complaints made would be looked into thoroughly by a director. May I suggest you contact me directly to discuss this further and perhaps if this is a genuine complaint I can try and resolve this for you.
Kind regards
Simon Gregory - Director - Parkers Estate Agents
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Latest Reviews
18th Jun 2021
reviewed by 'Brian & Avril'
10th Sep 2018
reviewed by 'JuneG'
24th Jan 2014
reviewed by 'WendyF'
9th Jan 2012
reviewed by 'Mrs.'
19th Apr 2011
reviewed by 'not'
Opening Hours
Address
Parkers Estate Agents
Reading Road
Burghfield Common,Reading
Berkshire
RG7 3EL
0118 983 3897
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £3,250,000 | £3,250,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 3 | 0 | 2 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 18,2021
Jun 18,2021
0
people found
this helpful
this helpful
We can highly recommend Parkers Estate Agents, Burghfield Common.
The whole team Stuart, Patrick, Kyle, Louise, & Chrissy, were very helpful in selling our property. Nothing was too much trouble and they went out of their way to solve any difficulties that arose....
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Sep 10,2018
Sep 10,2018
0
people found
this helpful
this helpful
Would highly recommend Dale and all the staff at the Burghfield Common branch very helpful friendly team nothing is to much trouble for them I can't think then anough...
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Comment on agent fees
Worth every penny
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Jan 24,2014
Jan 24,2014
6
people found
this helpful
this helpful
This was by far the worst estate agents we had to deal with. We were under pressure to rend a house unfortunately and didn't have time to investigate them properly. The Theale staff in particular are extremely unpleasant (once you have signed the contract). They ...
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read full review
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Jan 14, 2021
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(2)
Do NOT use for lettings ...
Jan 09,2012
Jan 09,2012
4
people found
this helpful
this helpful
I found each member of the team willing to listen, sympathetic and extremely helpful. I was always welcomed when I appeared in the office and any requests swiftly met. All were courteous, patient and dedicated to helping me get my house sold. I was very ...
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Dec 08,2011
Dec 08,2011
2
people found
this helpful
this helpful
We found the whole buying process with Nick at Parker's absolutely brilliant. Can't fault anything! Communication, discretion and transparancy of purchase was tops. It was a pleasure to deal with Parker's, Burghfield Common. Highly recommended....
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Apr 19,2011
Apr 19,2011
6
people found
this helpful
this helpful
We signed up to Parkers to sell our property after reading the reviews on this website. We were happy with all the initial organisation, however the pictures they took of the property were below average and not high quality and we ended up providing them ...
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Apr 21, 2011
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(1)
Hi gemma
We have kept you updated since you have been on the market with us and have given you the statistics on how many website hits your property had received.
The property went on to the market at nearly £9,000 more than what we had valued the property at as you had higher valuations from other estate agents. We advised you to drop the price as we were not receiving interest at the price you requested to market at, which you then agreed at a later date.
With regards to the fee ...
Oct 27,2010
Oct 27,2010
1
people found
this helpful
this helpful
I found the services provided by Damian and his team to be very professional and caring. They ensured effective liaison between ourselves and the vendor which made the whole transaction a pleasure. ...
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Oct 04,2010
Oct 04,2010
1
people found
this helpful
this helpful
We rented our flat from Parkers over a year ago and they were brilliant. We were only in town for 2 days trying to see as many as possible and they arranged viewings quickly, even suggesting other flats. One was over our budget but they got ...
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Oct 08,2007
Oct 08,2007
5
people found
this helpful
this helpful
The Burghfield Common branch of Parkers ignore email enquiries sent to them. Not very professional!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
