0% sales valuation accuracy
0% sales fee satisfaction
Jan 24,2014
Jan 24,2014
4
people found
this helpful
this helpful
I made a general enquiry asking for information on a property in which i was interested in viewing as a customer with subsequent purchase. The enquiry was in asking for missing photographs of standard areas of the property, along with important information on ground rent charges and fuel supply arrangements. This information would be required by any buyer to establish suitability, before asking to book a viewing.
I was confronted with questions of a personal nature including weather or not the company had a record of me and my personal details. I again explained to the agent member of staff, at this stage all i require is the most basic of information in order to make a decision and perhaps not waste my time or the agents, in information collection and viewings if the initial requested information was not acceptable to me.
I was spoken to in a very evasive and patronising way, the questions were not answered , the attitude was rude and ignorant, i terminated the call.
I was confronted with questions of a personal nature including weather or not the company had a record of me and my personal details. I again explained to the agent member of staff, at this stage all i require is the most basic of information in order to make a decision and perhaps not waste my time or the agents, in information collection and viewings if the initial requested information was not acceptable to me.
I was spoken to in a very evasive and patronising way, the questions were not answered , the attitude was rude and ignorant, i terminated the call.
What agent could do to change your mind?
You act on behalf of your clients who pay your salary. Providing and advertising all the basic information required by a customer should be readily available to a customer on behalf of the seller. It should not become an administrative obstruction resulting in loss of a customers interest.Attached Filesnbsp;
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Latest Reviews
15th Sep 2018
reviewed by 'Disappointed'
25th Jun 2014
reviewed by 'nocall!'
24th Jan 2014
reviewed by 'A'
21st Oct 2013
reviewed by 'Carolewith'
9th Sep 2013
reviewed by 'badpig166'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £340,000 | £340,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 15,2018
Sep 15,2018
3
people found
this helpful
this helpful
My advice to anyone would be to avoid this agency at all cost. Two months after being requested to withdraw our house from the market, It's still being advertised on their website. We asked them to remove it from the market because the "service" they'd ...
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Comment on agent fees
Pricey
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Jun 25,2014
Jun 25,2014
4
people found
this helpful
this helpful
We have been puchasing a property for 5 months which we found via cubitt & West East Grinstead. At the start of the process we called the agent for an update but they did not seem to know much so we contacted the agent above Mayhews who ...
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What agent could do to change your mind?
Just callAttached Filesnbsp;
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Jan 24,2014
Jan 24,2014
4
people found
this helpful
this helpful
I made a general enquiry asking for information on a property in which i was interested in viewing as a customer with subsequent purchase. The enquiry was in asking for missing photographs of standard areas of the property, along with important information on ground rent ...
read full review
read full review
What agent could do to change your mind?
You act on behalf of your clients who pay your salary. Providing and advertising all the basic information required by a customer should be readily available to a customer on behalf of the seller. It should not become an administrative obstruction resulting in loss of a customers interest.Attached Filesnbsp;
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Yes
Oct 21,2013
Oct 21,2013
0
people found
this helpful
this helpful
From the word go we knew we would get a brilliant result from these boys. They keep at it constantly. Oliver paid us a visit initially to put together all the details. The photographs come at an extra cost but on seeing the results they ...
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Sep 19,2013
Sep 19,2013
0
people found
this helpful
this helpful
Recently sold my property in Forest Row via Cubitt & West East Grinstead. I was concerned about putting my property on the market as a neighbour with an identical property had been struggling to sell for a number of months via another agent located in Forest ...
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Sep 09,2013
Sep 09,2013
1
people found
this helpful
this helpful
I had a meeting with the Manager, who valuated the flat £13K less than what it was sold for in the end.
I have made clear to them what my requirements were at the time for moving property (3-4bed) and they were sending me ...
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read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
