“We sold a property through them and it was acceptable ......”
1 Star Review
Jan 14,2014
By:
'owenm'
Jan 14,2014
Branch: Dunstable, 19 High Street North
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: LU6
Branch: Dunstable, 19 High Street North
Sales (as a Buyer)
Postcode: LU6
7
people found
this helpful
We sold a property through them and it was acceptable enough although rather slow, however when we also bought a property through them we made the mistake of taking the free legal's incentive where the seller gets £1000 less and the buyer has to get a mortgage and conveyance services through Connells. We did this knowing that we would not be getting the best deal as the mortgage advice was not great and over priced and the rates and choice were pretty poor. The solicitors we had to use for the purchase were also over priced and slow, however this would have been acceptable until the seller decided that the incentive was unfair on them and so we ended up having to pay the £1000 we supposedly saved by using the incentive. So in effect we paid £2000 for poor legal service and poor mortgage advice. DO NOT TAKE UP THIS INCENTIVE WHEN BUYING OR SELLING. I will be lodging a formal complaint about the service but wanted to post this so that I can at least save one other person from taking it out.
What agent could do to change your mind?
Not offered the free legal's incentive to us and responded quicker to any requests for information.
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