75% sales valuation accuracy
67% sales fee satisfaction
50% lettings valuation accuracy
50% lettings fee satisfaction
Jan 11,2014
Jan 11,2014
3
people found
this helpful
this helpful
Saxton Mee are an incredibly awful agent! NEVER USE THEM!!! EVER!!! My partner and I have rented from them for the first time and have received an unprofessional, rude and frankly lazy service! When signing for the property in the beginning they appeared to be professional. Despite a few patronising and rude remarks they did provide us with all the information we required. DO NOT BE FOOLED! As soon as we had moved in they have become a tenants nightmare! We have had on going problems for 8 months now including broken extractor fans in the bathroom, broken washing machine and dryer, lights falling out the ceiling and excessive mold (to the point furniture had to be thrown out). Due to all of these problems we have frequently phoned, emailed, and visited the branch. Every time they say it is nothing to do with them and up to the landlord - they wont give us the landlords contact, they are our agents and our only point of call, yet they still insist on doing nothing. When they eventually do appear to be doing something about it and tell us someone is coming over to repair the problems, we will only end up hearing nothing again until we call. The responses are cold, rude and unhelpful. All they want is there share of the money and once you have signed you are not their problem anymore. We are now having to take serious legal action to get simple maintenance problems repaired that could have been attended to when they was first informed....months ago. We can not stress enough, DO NOT USE!
What agent could do to change your mind?
- Actually fix maintenance problems - Stick to the agreed contract - BE PROFESSIONAL! - manners cost nothing - we are paying customers - we don't appreciate rude and patronising service - hire staff who are willing to provide a professional service and are not lazy.Attached Filesnbsp;
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Latest Reviews
23rd Jun 2022
reviewed by 'P'
28th Jan 2021
reviewed by 'darrell'
22nd Sep 2020
reviewed by 'Dave'
21st Aug 2015
reviewed by 'Rebecca'
23rd Jul 2015
reviewed by 'James'
Opening Hours
Address
Saxton Mee
949-951 Ecclesall Road
Sheffield
South Yorkshire
S11 8TN
0114 268 3241
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 67% | £130,000 | £130,000 |
| Lettings | 50% | 50% | £1,400 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 1 | 1 | 0 | 0 | 0 | 1 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 23,2022
Jun 23,2022
0
people found
this helpful
this helpful
I have been a landlord with Saxton Mee for nearly 9 years on the fully managed scheme and over time I am becoming more disappointed. They seem to always be on the side of the tenants not the landlord, I have just had a tenant move ...
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Jan 28,2021
Jan 28,2021
5
people found
this helpful
this helpful
First Estate Agent I have ever used in 18 years of rennervating houses that seem to purposely tried to put me off submitting an offer - listed that the property needed a new roof, new boiler, electrical work and all new windows, none of which based ...
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Sep 22,2020
Sep 22,2020
3
people found
this helpful
this helpful
As a landlord i've been using this agent to fully manage my property. However fully managed it is not. Since they have been involved, tenant's reports of things needing maintenance or repair go unanswered even though as the landlord I give the go ahead. There ...
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Nov 27,2019
Nov 27,2019
0
people found
this helpful
this helpful
Brilliant service from Banner Cross and from Bronte in particular. The whole sale process was very smooth, professional and efficient at all times. Highly recommend them!...
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Aug 21,2015
Aug 21,2015
6
people found
this helpful
this helpful
We viewed several properties on the market with this branch of Saxton Mee. When booking viewings it sometimes felt like they were doing you a favour booking the viewing. They're one of the biggest agents in the area, and consequently it didn't feel like they ...
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Jul 23,2015
Jul 23,2015
6
people found
this helpful
this helpful
Appalling untrustworthy Estate Agent. We have tried several times to visit properties and put offers in. We were told on several occasions that the vendor had pulled out of the sale only to find it sold some days later. Never having the chance to offer ...
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What agent could do to change your mind?
Be more open, honest and professional. Call people back when you say you will - even when you complain. Very very poor.Attached Filesnbsp;
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Jan 11,2014
Jan 11,2014
3
people found
this helpful
this helpful
Saxton Mee are an incredibly awful agent! NEVER USE THEM!!! EVER!!! My partner and I have rented from them for the first time and have received an unprofessional, rude and frankly lazy service! When signing for the property in the beginning they appeared to be ...
read full review
read full review
What agent could do to change your mind?
- Actually fix maintenance problems - Stick to the agreed contract - BE PROFESSIONAL! - manners cost nothing - we are paying customers - we don't appreciate rude and patronising service - hire staff who are willing to provide a professional service and are not lazy.Attached Filesnbsp;
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Aug 28,2012
Aug 28,2012
10
people found
this helpful
this helpful
I am absolutely disgusted as to the way my nearly 60 year old mother was treated today in the Hillsborough (sheffield) branch of Saxton Mee. Two members of staff, named Stephanie and Victoria, verbally abused my mother who had gone in to the branch to find ...
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No fees information available
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Complaints Procedure
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