“This is by far the worst agents in Swindon! Do ......”
1 Star Review
Jan 10,2014
By:
'Don't'
Jan 10,2014
Branch: Swindon, 6 The Neighbourhood Centre Highdown Way St Andrews
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SN25
Branch: Swindon, 6 The Neighbourhood Centre Highdown Way St Andrews
Lettings (as a Tenant)
Postcode: SN25
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This is by far the worst agents in Swindon! Do not touch them with a barge pole!! They have been rude, unhelpful, and downright awkward and ignorant at some points. You can call and they will answer, they will send workmen who are related to their staff and defend any complaints. If you raise a formal complaint nobody will pass you on to the top dog and will be rude and arrogant saying they were pleased I was so cross. They did replace my tea towels that a workman used to mop up his mess in fairness that was left dirty in my sink but that's where it ends. They asked for a feedback form that seems mandatory as it states I will not receive my deposit until they receive my form. The staff are unpleasant and nobody takes accountability for your issues. I really cannot warn you off them enough. Our viewing at the property was carried out by a bloke with his child tuning about hiding in the cupboards so that should have been a sign at their unprofessionalism. Two viewings at the property in our notice period - they didn't come to the first one so I had to show the poor souls around - they said they arrived and thought the prospective tenants hasn't shown up as they were inside which was a fabrication in my opinion as I saw nobody outside when the couple arrived on time and the second viewing was arranged for the Saturday before Xmas on a Friday midday and Saturday came and went with no viewers. Apparently they couldn't get hold of us to tell us nobody was actually coming. A sham and a vile place to deal with. I'm not expecting our deposit fully returned due to some stories or other.
What agent could do to change your mind?
Not a thing!
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