“Andrew was honest, clear and helpful throughout our search, and ......”
5 Star Review
Jan 08,2014
By:
'J&A'
Jan 08,2014
Branch: London, 140 - 142 Northfields Avenue
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: TW8
Branch: London, 140 - 142 Northfields Avenue
Sales (as a Buyer)
Postcode: TW8
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people found
this helpful
Andrew was honest, clear and helpful throughout our search, and actively listened to what we were looking for. He recommended a veiwing of the property we actually bought, which we probably wouldn't have looked at otherwise. He was very knowledgable about the areas we were looking in and gave good advice. Unlike a lot of agents we had met, we felt we trusted him not to try and pedal us a sales patter or be pushy just to get a quick sale.
When it came to putting in an offer, as first time buyers we felt very inexperienced in what we were doing, but he helped us through it, and what we had dreaded- the 'game-playing' of offering actually was very straightforward. It was clear he was acting in the best interests of the seller, but at the same time we didn't feel there was any manipulation going on.
The sale itself took a lot longer than we'd all hoped due to various legal issues, but throughout Andrew kept in contact, and at times worked very hard to push things forward, communicating with both sides and doing all he could to get things moving. We appreciated this, as we hadn't been through the process before and so were navigating new waters. We felt confident in his advice, and it certainly helped what was a stressful period for us having an estate agent we knew wanted things to work out for us all and working to make the sale happen. He was business-like throughout.
All in all, we felt he understood that buying and selling a house isn't just a business transaction or a profit-making enterprise but about people's homes and lives as well.
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