100% sales valuation accuracy
100% sales fee satisfaction
Jan 06,2014
Jan 06,2014
2
people found
this helpful
this helpful
I used this agent after a recommendation from another agent as I wanted multiple agents. I can only assume they recommended these solely to try and make them look better
They found my buyer after just 1 week, excellent but from then on, the service I received was shocking.
Did not pass on important information, did not phone when they said they would, ignored my instructions, acted more for the buyer than myself, tried to use emotional blackmail to get me to reduce the price, behaved in an extremely unprofessional way, wrote insulting and untrue comments about myself in their sale progress report (The director actually sent me the unedited and obviously unread version)
My property eventually sold 6 months later, this was after I took control of the sale myself and therefore refused to pay them the full amount.
I, generously gave them 50% (I believe they actually deserved no more than 10% for the service they gave) The remaining 50% I sent to charity.
In my opinion, due to how this branch/company operates there is little wonder estate agents have such a bad name, in this particular case it is richly deserved.
They found my buyer after just 1 week, excellent but from then on, the service I received was shocking.
Did not pass on important information, did not phone when they said they would, ignored my instructions, acted more for the buyer than myself, tried to use emotional blackmail to get me to reduce the price, behaved in an extremely unprofessional way, wrote insulting and untrue comments about myself in their sale progress report (The director actually sent me the unedited and obviously unread version)
My property eventually sold 6 months later, this was after I took control of the sale myself and therefore refused to pay them the full amount.
I, generously gave them 50% (I believe they actually deserved no more than 10% for the service they gave) The remaining 50% I sent to charity.
In my opinion, due to how this branch/company operates there is little wonder estate agents have such a bad name, in this particular case it is richly deserved.
What agent could do to change your mind?
Simply do what they promised to do and also were being paid to do.Attached Filesnbsp;
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Latest Reviews
30th Aug 2023
reviewed by 'Vicky'
19th Oct 2020
reviewed by 'Matt'
6th Jan 2014
reviewed by 'Unhappy'
6th Oct 2010
reviewed by 'PeterL'
Opening Hours
Address
John German
22 Bore Street
Lichfield
Staffordshire
WS13 6LL
01543 414323
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £320,000 | £320,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 30,2023
Aug 30,2023
0
people found
this helpful
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Massive thanks to Reiss and the team at Lichfield for all their help and also thanks to Claire who was on hand to help progress the sale through as fast as possible.
After a truly awful experience with our previous estate agents, the difference in ...
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Oct 19,2020
Oct 19,2020
0
people found
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Grace, at the Lichfield office has been extremely helpful., and has kept us informed throughout the process of selling our home in Fradley.
Reece was Superb and professional when doing the valuation.
Would highly recommended John German...
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Jan 06,2014
Jan 06,2014
2
people found
this helpful
this helpful
I used this agent after a recommendation from another agent as I wanted multiple agents. I can only assume they recommended these solely to try and make them look better
They found my buyer after just 1 week, excellent but from then on, the service I ...
read full review
read full review
What agent could do to change your mind?
Simply do what they promised to do and also were being paid to do.Attached Filesnbsp;
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Oct 06,2010
Oct 06,2010
4
people found
this helpful
this helpful
By far the worst estate agent I've ever used and I had been renting for many many years.
Their customer service is abysmal and they are very slow to get back to you when there are issues. I have had to wait up to a ...
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Sep 20,2010
Sep 20,2010
3
people found
this helpful
this helpful
Awful estate agent, terrible communication, rude, obnoxious and generally very unhelpful. Also very dishonest, reported several problems to them and was then told a few weeks late that it's the first time they had heard anything about it.
Avoid them like the plague....
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Oct 04, 2010
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(1)
Myself and my partner are having the same problems. Moved into the house in march this year, in april we reported the downstairs heaters give off fumes and the roof leeks (leaks?) it is now october and still nothing has been done despite ringing almost every week. To make thing worse they know we have a baby and coming up to winter we need both problems doing. We sent them a letter threatening to contact environmental health if things dont get done by the end of the month. They sent a letter bac ...
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