100% sales valuation accuracy
100% sales fee satisfaction
Jan 06,2014
Jan 06,2014
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Lived in the property for 2 years plus. It was cold, damp and needed a lot of work to bring it up to the rental of £995 per month. On leaving the rep from Germans Emma criticised everything. She even said I had peed on the radiator. "xxx". She was rude and incompetent to say the least. The landlord even suggested I had broken the front door. I don't think so the door swelled when it was wet and you couldn't get in or out. I replaced the handle 5 times. All in all a nightmare. Lost my deposit but didn't care just wanted to get out.
What agent could do to change your mind?
She was very rude and objectionable.Attached Filesnbsp;
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Latest Reviews
24th Jun 2020
reviewed by 'Perplexed'
6th Jan 2014
reviewed by 'Sheila'
3rd Oct 2013
reviewed by 'Jamesw'
8th Feb 2012
reviewed by 'verypleased'
Opening Hours
Address
John German
9a Market Place
Uttoxeter
Staffordshire
ST14 8HY
01889 567444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £245,000 | £245,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
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- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
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- Home Builder
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Apr 06,2021
Apr 06,2021
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In spite of COVID restrictions, which obviously complicated matters, John German undertook the business with cheerful efficiency. It was very reassuring to receive regular updates and any queries were dealt with immediately....
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Jun 24,2020
Jun 24,2020
4
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From start to what we intend to be a finish nothing short of very disappointing, in the wrong mood, utterly disgraceful! Customer service and customer experience are concepts yet to be embraced by John German, annoying that they are appointed to sell houses as means ...
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Jun 09,2014
Jun 09,2014
1
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Very unprofessional and incompetent
Did not pass on important information - no apologies given for this, I had to ring them constantly (when they answered the phone)
Full of lies - told the landlord one thing and us another
Money grabbing - wouldn't give itemised ...
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Jan 06,2014
Jan 06,2014
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Lived in the property for 2 years plus. It was cold, damp and needed a lot of work to bring it up to the rental of £995 per month. On leaving the rep from Germans Emma criticised everything. She even said I had peed on the radiator. "...
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What agent could do to change your mind?
She was very rude and objectionable.Attached Filesnbsp;
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Aug 01, 2014
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Ms Fuller was disgruntled because we found that she had been smoking in a non smoking property and this was noted on the check out report. The landlord had to have the carpets cleaned and wallreprisinged to eliminate the cigarette odour throughout.
We would not use the word 'peed' however as the radiator front situated to the side of the guest w/c was very rusty and soiled I explained that it looked like urine splashes could have caused this to happen, obviously from when males using the to ...
Oct 03,2013
Oct 03,2013
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Arranged a viewing of a property in Uttoxeter through John German earlier this year. Travelled up from London on the day to be told by the homeowner on arrival that the house had been sold two days earlier. Spoke to John German and they said ...
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What agent could do to change your mind?
Better organised and respond to sales enquiries.Attached Filesnbsp;
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Feb 08,2012
Feb 08,2012
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I was very impressed with the staff at John German - they let my property quickly and the staff were very friendly, helpful and efficient!
Would use them again and recommend!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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We would not use the word 'peed' however as the radiator front situated to the side of the guest w/c was very rusty and soiled I explained that it looked like urine splashes could have caused this to happen, obviously from when males using the toilet. I could see no other explanation for this.
We were never rude to Ms Fuller, however, have a duty to report all discrepancies from the check in inventory which was checked and signed by Ms Fuller when she took tenure, to the landlord.
This property was not managed by us, the landlord simply employed us to do the check out as they envisaged issues.