cmRENT
Chelmsford, CM1
2.4/5, 9 reviews
33% recommended
33% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction

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“We have expressed an interest in a number of property's ......”

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Jan 03,2014
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By: '123'
Jan 03,2014
9 people found
this helpful
We have expressed an interest in a number of property's all of which still need to be confirmed with the tenant baring in mind this is since early December. Have expressed concern with dealing with a particular staff member and the response I got was ridiculous explaining she has had a word and she is happy to deal with us professionally. This was not the problem the problem was ***xxxx*** a member of my family' who would need to be present when viewing the property and understandably this was not a position I was happy to be in. Frustrating as all property's I am Interested in are with cm rent but I have heard nothing but bad things about them now i understand why
What agent could do to change your mind?
They could have supplied me with a member of staff who I was happy with and could have taken my enquiries seriously and followed them up
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Latest Reviews

View all Reviews 9
18th Mar 2023
reviewed by 'Meriglenn'
“After being pushed back for a viewing and subsequent move in, we were presented with a property legally unfit for ......”
5th Mar 2022
reviewed by 'Nicola'
“Awful company, have had a leak and heating issue since I have moved in which remains unfixed. They delay and ......”
13th Feb 2022
reviewed by 'Nayema Khan'
“Excellent service. Starting from the viewing of the property to the finish of the agreement, everything was on time and ......”
8th Feb 2020
reviewed by 'Emmanuel'
“When I decided to look for a place to move to, I went to most of the estate agents in ......”
22nd Dec 2016
reviewed by 'Daz'
“Very knowledgable. Were very helpful and professional and always willing to help and are very honest and up front. Not ......”
20th Sep 2014
reviewed by 'K.'
“I am glad I read these reviews before I became one of their customers. Me and my partner were very ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

cmRENT
23 Duke Street
Chelmsford
Essex
CM1 1HS
01245 - 283 283

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 33% £0 £0
Lettings 100% 50% £625 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 5 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Braintree, CM7
Braintree Head Office, CM77
Chelmsford, CM1
Witham, CM8

“Disorganised, uncommunicative, and negligent - listed an uninhabitable property...”

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Mar 18,2023
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Samantha
By: 'Meriglenn'
Mar 18,2023
0 people found
this helpful
After being pushed back for a viewing and subsequent move in, we were presented with a property legally unfit for habitation - requiring us to cancel our move and spend a week getting a refund. No communication between landlord, letting agent and us. Property presented ...
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“Awful company, have had a leak and heating is......”

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Mar 05,2022
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By: 'Nicola'
Mar 05,2022
0 people found
this helpful
Awful company, have had a leak and heating issue since I have moved in which remains unfixed. They delay and deny constantly leaving my 3 year old and I with no effective heating and a property full of damp. The agents are inhumane, making you feel ...
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“Excellent service. Starting from the viewing ......”

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Feb 13,2022
Minithumbup
By: 'Nayema Khan'
Feb 13,2022
0 people found
this helpful
Excellent service. Starting from the viewing of the property to the finish of the agreement, everything was on time and very professional....
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“When I decided to look for a place to move t......”

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Feb 08,2020
Minithumbup
By: 'Emmanuel'
Feb 08,2020
2 people found
this helpful
When I decided to look for a place to move to, I went to most of the estate agents in Chelmsford sadly non of them were interested in helping me. But things changed when I contacted the ladies at CMRENT. The ladies took it upon ...
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“Very knowledgable. Were very helpful and professional and always willing ......”

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Dec 22,2016
Minithumbup
By: 'Daz'
Dec 22,2016
0 people found
this helpful
Very knowledgable. Were very helpful and professional and always willing to help and are very honest and up front. Not like the other 'typical' estate agents in town (Chelmsford). Thoroughly recommended....
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Comment on agent fees
Cheaper than the others in the city
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“I am glad I read these reviews before I became ......”

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Sep 20,2014
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By: 'K.'
Sep 20,2014
7 people found
this helpful
I am glad I read these reviews before I became one of their customers. Me and my partner were very interested in renting one of their properties. We visited their branch in Chelmsford a week ago to ask more about the flat we were interested, ...
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“I recently moved into a rented property via the Chelmsford ......”

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Aug 22,2014
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By: 'vroomvroom'
Aug 22,2014
12 people found
this helpful
I recently moved into a rented property via the Chelmsford branch of CM Lettings. The service extended was below par especially post acceptance of my offer. 1) We had agreed on an additional viewing (after my offer was accepted) but when I turned up at the ...
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“We have expressed an interest in a number of property's ......”

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Jan 03,2014
Minithumbdown
By: '123'
Jan 03,2014
9 people found
this helpful
We have expressed an interest in a number of property's all of which still need to be confirmed with the tenant baring in mind this is since early December. Have expressed concern with dealing with a particular staff member and the response I got was ...
read full review
What agent could do to change your mind?
They could have supplied me with a member of staff who I was happy with and could have taken my enquiries seriously and followed them up
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Like most people who use CMRent, they were fine when ......”

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Nov 07,2013
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Karen
By: 'Chris'
Nov 07,2013
7 people found
this helpful
Like most people who use CMRent, they were fine when moving in, but when anything needed doing within the property they were pretty useless. The staff are completely incompetent. The problem we're having at the moment (STILL) is that we're not getting our deposit back. ...
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Feature review Comments (2) Report abuse Print review
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By: Chris
Dec 09, 2013
View all comments (2)
Jesus christ Michael. Reading all these reviews and all your comments back, you never seem to take ANY blame for your own company, rather trying to blame the actual tenants. Its not our job to know all the legal ins and outs of tenancy. Thats YOUR job, and to help it be a smooth transition. How about you just hold your hands up and say "Yes we screwed up, I apologise" rather than pathetically trying to blame me for supposedly changing my tenancy. Which I didn't. We agreed for a year initially, t ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by cmRENT, Chelmsford CM1 1HS



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