Wimbledon, London, SW19
3.4/5, 38 reviews
57% recommended
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“From the very start I was wary about using Foxtons ......”

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Dec 20,2013
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By: 'SJA'
Dec 20,2013
6 people found
this helpful
From the very start I was wary about using Foxtons due to their terrible reputation. And Adrienne lived up to the worst of my expectations. She was always stroppy and frankly a little rude from the start. She tried to get me to see properties that were not in the area I wanted and had to email my requirements to her several times before I started getting what was actually of interest. Seeing a property I liked, I asked about fees. You would think I was trying to rent the whole street! Disgustingly high. But, liking a few properties she had finally sent me we booked in some viewings. But she refused to give me the addresses of these properties, she wouldn't even give me street names for the ones that weren't being advertised yet. I advised her that I had a full day of viewings (nearly 20 properties booked in that day including 5 with her), and so as not to waste her time or mine, could she give me the road name and ideally house number to ensure we hadn't double booked. She outright refused. I told her that I'm not interested in passing this info to other agencies, just didn't want to waste my time seeing the same property twice. She became stroppy and still refused to give me the information and so I cancelled the viewings with her. I then got a stroppy email and voicemail from her asking why I am cancelling the viewings. I don't listen to gossip or others reviews, I like to decide for myself. But trust me on this one- avoid Foxtons and Adrienne. Moving house is stressful enough!
What agent could do to change your mind?
Her attitude was completely wrong from the start. She appeared stroppy and didn't listen to my requirements despite giving them to her several times. She didn't seem interested in renting me the correct property, just about getting commission. Then refusing to even give me the addresses of the properties until she took me there was just a joke! Clearly trying to protect her commission again.
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Latest Reviews

View all Reviews 38
3rd Feb 2024
reviewed by 'Dogan'
“i took a appointment Wimbledon brunch . His name is Zak Anwar dont work with him. He cancel two time appointment. ......”
27th Feb 2023
reviewed by 'Kate Dunne'
“Foxtons Wimbledon have been appalling in their treatment of my daughter and her flatmates. Almost a month into a tenancy, ......”
11th Jan 2022
reviewed by 'Francesco'
“If I could give Foxtons less than one star… I deeply regret having rented a property in SW London with ......”
26th Jun 2021
reviewed by 'Roby'
“How can I put under 0 stars?Shocking! I can only describe like that. First and last time I use foxtons, ......”
29th Jul 2020
reviewed by 'Tracy'
“From the beginning of my tenancy to the end, Foxtons have been unreliable and extremely disappointing. The rental agent made ......”
25th Sep 2019
reviewed by 'Phillip'
“Rude, pushy, and useless. Didn't leave us alone when trying to renew our tennency but wouldn't deal with us when ......”
Opening Hours
  • Monday: 09:00 - 20:00
  • Tuesday: 09:00 - 20:00
  • Wednesday: 09:00 - 20:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Foxtons
55 Wimbledon Hill Road
Wimbledon,London
Greater London
SW19 7QW
020 8605 2900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £265,000 £765,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 7 14 6 0 2 0 5 1
Areas covered
  • SW19
  • SW20
  • SM4
Services offered
  • Sales
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“wimbledon brunch...”

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Feb 03,2024
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By: 'Dogan'
Feb 03,2024
4 people found
this helpful
i took a appointment Wimbledon brunch . His name is Zak Anwar dont work with him. He cancel two time appointment. He did not give any excuse. He wrote just he has to cancel. My appointment was 3pm . He cancelled 2 pm .What a prefessional company....
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By: Melih
Feb 03, 2024
View all comments (1)
First I took appointment at 01 February Thursday 6pm and they cancelled 3 hours before appointment time. They scheduled new meeting 03 February 3pm. Incredibly they cancelled again new appointment 45 min before and I was already arrive the location. I came from 1hr far away just for nothing.Sales advisor Zak Anwar from Wimbledon branch really disappointed me and I never gonna work with Foxtons again. ...

“Foxtons Wimbledon - Avoid at all costs...”

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Feb 27,2023
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Jane
By: 'Kate Dunne'
Feb 27,2023
1 people found
this helpful
Foxtons Wimbledon have been appalling in their treatment of my daughter and her flatmates. Almost a month into a tenancy, the flat is dirty and dangerous with faulty electrics. And despite dozens of emails and phonecalls, Foxtons DO ABSOLUTELY NOTHING. They are in breach of ...
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“If I could give Foxtons less than one star… I ......”

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Jan 11,2022
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By: 'Francesco'
Jan 11,2022
4 people found
this helpful
If I could give Foxtons less than one star… I deeply regret having rented a property in SW London with them. Here is a short version of a long story. Details are available if Foxtons management is interested. We became interested in a property and ...
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“Shocking and never ever again...”

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Jun 26,2021
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By: 'Roby'
Jun 26,2021
3 people found
this helpful
How can I put under 0 stars? Shocking! I can only describe like that. First and last time I use foxtons, never ever again. Booked a viewing for a flat; email confirmation arrived. Meeting point at office and was weird...asking if we could meet at ...
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“From the beginning of my tenancy to the end, ......”

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Jul 29,2020
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By: 'Tracy'
Jul 29,2020
2 people found
this helpful
From the beginning of my tenancy to the end, Foxtons have been unreliable and extremely disappointing. The rental agent made promises that were not kept. Email correspondence was never answered timeously. Staff were unresponsive and unapologetic when anything was raised....
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“No communication unless they want something....”

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Sep 25,2019
Minithumbdown
By: 'Phillip'
Sep 25,2019
1 people found
this helpful
Rude, pushy, and useless. Didn't leave us alone when trying to renew our tennency but wouldn't deal with us when we tried to get our £2.5k deposit returned despite agreeing on deductions. Still not returned 3 weeks after leaving the property....
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“Lost Keys, Misinformation and General Negligence...”

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Nov 02,2018
Minithumbdown
By: 'David'
Nov 02,2018
7 people found
this helpful
I can't express in words how disappointed I was by the service I received through Foxtons and the negative impact their actions had on my tenancy and my life. I had often heard bad things about them in the past and so when I happened ...
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“The day I was supposed to get the keys for ......”

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Dec 06,2017
Minithumbdown
By: 'Moreno'
Dec 06,2017
4 people found
this helpful
The day I was supposed to get the keys for my apartment I've been told that even though I paid the first month of rent and the deposit (3500£ of deposit!!!) they couldn't give me the keys because they still had to process the payment. To ...
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“I was unable to view the house I let in ......”

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Aug 21,2017
Minithumbdown
By: 'Mary'
Aug 21,2017
3 people found
this helpful
I was unable to view the house I let in person because I arranged it from abroad. The photos they showed me were misleading, and the house was damaged, dirty, and mouldy. My cat did cause some damage to a carpet, which I was happy ...
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Comment on agent fees
Fine
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“Very impressed by the service and level of professionalism we ......”

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Mar 16,2016
Minithumbup
By: 'Gary'
Mar 16,2016
0 people found
this helpful
Very impressed by the service and level of professionalism we received from our agent Vincent. He was extremely knowledgeable of the area we were searching in and made us feel at ease with his answers to our important questions. Would not hesitate to recommend him ...
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Comment on agent fees
Good
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“Our treatment by Wimbledon Foxtons Branch,and particularly Jarryd Reay, ......”

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Mar 14,2016
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By: 'Megan'
Mar 14,2016
0 people found
this helpful
Our treatment by Wimbledon Foxtons Branch,and particularly Jarryd Reay, was absolutely brilliant. They respected the fact that I work in a hospital and can't accept calls during work hours and contacted me via email which was preferable. Jarryd took time to sort through the ...
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Comment on agent fees
On the higher end
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“HiI bought a property in Wimbledon from your sales agent, ......”

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Jan 26,2015
Minithumbup
By: 'JN'
Jan 26,2015
0 people found
this helpful
Hi I bought a property in Wimbledon from your sales agent, Tom Cope. I've bought quite a few properties in the past, and was extremely impressed with the service and assistance offered by Tom. He was very professional, always honest and a pleasure to have ...
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“Simon Darville's assistance in my property search was extremely professional ......”

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Dec 09,2014
Minithumbup
By: 'Simon'
Dec 09,2014
0 people found
this helpful
Simon Darville's assistance in my property search was extremely professional and considerate enabling me to find a suitable property for purchase within the week of my stay in London. He also assisted me in finding very good professionals to assist me with the process of ...
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“I am grateful to the foxtons team for their excellent ......”

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Aug 08,2014
Minithumbup
By: 'V'
Aug 08,2014
0 people found
this helpful
I am grateful to the foxtons team for their excellent work and help with sale of my property. They worked hard and ensured that i was kept updated all the time. Special thanks to Tom cope for going out of way on occasions to help ...
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“Please do not use this agent to rent out your ......”

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Jul 14,2014
Minithumbdown
By: 'M'
Jul 14,2014
5 people found
this helpful
Please do not use this agent to rent out your property. I did and wasted thousands of pounds as a consequence. They may have a nice office with "free drinks" and they may drive nice cars, but that is about it. All they care about ...
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What agent could do to change your mind?
They will not be able to change my mind
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Comment on agent fees
Very high and not justified for their complete lack of customer service
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“Simon's experience, professionalism and sound advise have been invaluable to ......”

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Jun 11,2014
Minithumbup
By: 'Mark'
Jun 11,2014
0 people found
this helpful
Simon's experience, professionalism and sound advise have been invaluable to us (especially in the more stressful times), and we could not be happier with the outcome. We accepted an offer after having the property on the market for less than a week, and achieved over ...
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“Oliver was outstanding through the whole process. We first contacted ......”

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Apr 10,2014
Minithumbup
By: 'Lucie'
Apr 10,2014
0 people found
this helpful
Oliver was outstanding through the whole process. We first contacted him two years ago to value our property as a neighbour made an offer. We also had two other agents do a valuation. We decided not to sell at that stage yet Oliver was the ...
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“From the very start I was wary about using Foxtons ......”

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Dec 20,2013
Minithumbdown
By: 'SJA'
Dec 20,2013
6 people found
this helpful
From the very start I was wary about using Foxtons due to their terrible reputation. And Adrienne lived up to the worst of my expectations. She was always stroppy and frankly a little rude from the start. She tried to get me to see properties ...
read full review
What agent could do to change your mind?
Her attitude was completely wrong from the start. She appeared stroppy and didn't listen to my requirements despite giving them to her several times. She didn't seem interested in renting me the correct property, just about getting commission. Then refusing to even give me the addresses of the properties until she took me there was just a joke! Clearly trying to protect her commission again.
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“Overall good rating. Foxtons managed the property and responded to ......”

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Dec 12,2013
Minithumbup
By: 'Tomasz'
Dec 12,2013
0 people found
this helpful
Overall good rating. Foxtons managed the property and responded to all issues raised. Once Foxtons left us with blocked communal pipe as they could not contact landlord / building managers due to bank holiday weekend, however they have compensated us financially for the inconvenience, which I ...
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“I recently used Foxtons to sell a property and was ......”

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Sep 09,2013
Minithumbup
By: 'AR'
Sep 09,2013
1 people found
this helpful
I recently used Foxtons to sell a property and was very pleased with the service I received. The staff were always very courteous and professional, and I felt were always doing the best they could to ensure the sale went through smoothly. When issues came ...
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“When viewing the property the agent was more than helpful, ......”

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Aug 16,2013
Minithumbdown
By: 'SoulSuckingAgents'
Aug 16,2013
14 people found
this helpful
When viewing the property the agent was more than helpful, once we had our offer accepted it all started. One email demanding 6 weeks deposit and first months rent upfront paid within a week, not had this with other agencies so were caught a little off ...
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What agent could do to change your mind?
Been more honest and up front, charged less, been more professional and less devious.
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“What a great experience in using the Foxtons Wimbledon team ......”

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Jul 29,2013
Minithumbup
By: 'Carl'
Jul 29,2013
1 people found
this helpful
What a great experience in using the Foxtons Wimbledon team to sell our house - highly professional and communicative throughout and consistently pushing through what is always a tough process - no roadblock was an issue! I highly recommend these guys - a bit more ...
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“I emailed Foxtons with the aim of finding a new ......”

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Jul 09,2013
Minithumbdown
By: 'Disappointed'
Jul 09,2013
10 people found
this helpful
I emailed Foxtons with the aim of finding a new rental property. I received a very prompt phone call from Ben, who was hugely enthusiastic. I became wary when he referred to the 'hairs on the back of my neck standing up' when He would ...
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What agent could do to change your mind?
Just be more honest, and cut all the bull. Be genuine, people respond to that. And consider your fees for tenants - ‚£500+ is extortionate.
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“I walked into the Wimbledon office of Foxtons in March 2013 ......”

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Jun 19,2013
Minithumbup
By: 'Gagan'
Jun 19,2013
0 people found
this helpful
I walked into the Wimbledon office of Foxtons in March 2013 in order to make inquiries about properties available to rent and I was directed to Adrienne. From the very start, she was serious and engaged, asking pointed questions and offering useful information. A few days ...
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“Adrienne, thanks for the great service and all your efforts, ......”

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May 27,2013
Minithumbdown
By: 'julian'
May 27,2013
0 people found
this helpful
Adrienne, thanks for the great service and all your efforts, i would recommend you / the firm to all my colleagues, well done....
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“My experience with Foxtons in Wimbledon was very positive. I ......”

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Apr 22,2013
Minithumbup
By: 'Ole'
Apr 22,2013
0 people found
this helpful
My experience with Foxtons in Wimbledon was very positive. I received a very professional and personable service by Alina Gibbons in the rental team, who met my brief for a property in the Wimbledon area. She showed a great understanding of my family's needs and ...
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“I just wanted to write a quick message to let ......”

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Jan 28,2013
Minithumbup
By: 'Alastair'
Jan 28,2013
0 people found
this helpful
I just wanted to write a quick message to let you know how impressed we were with our recent dealings with your Lettings Negotiator Alina Gibbons. While looking for accommodation both myself and my fiancƒÂ©e found her to be extremely well-informed and pleasant to ...
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“We sold two properties with Foxtons in Wimbledon in 2012 and ......”

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Jan 10,2013
Minithumbup
By: 'Andy'
Jan 10,2013
0 people found
this helpful
We sold two properties with Foxtons in Wimbledon in 2012 and dealt with the three named above. All of them were unfailingly efficient, reliable and honest. We have dealt with several other estate agents in the Wimbledon area over the years and they are head and ...
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“Matt Thompson at the Wimbledon Office was most helpful in ......”

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Jul 20,2012
Minithumbup
By: 'john07900'
Jul 20,2012
1 people found
this helpful
Matt Thompson at the Wimbledon Office was most helpful in the sale of my property in Ramsgate recently. Although he was acting for the buyers at the bottom of my chain, he was of great help in keeping me informed of progress of the chain, ...
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“I just wanted to let you know how very impressed ......”

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Jul 16,2012
Minithumbup
By: 'Mandy'
Jul 16,2012
0 people found
this helpful
I just wanted to let you know how very impressed we have been with Ollie over our flat hunting. He has really tried to find something for us, and although thrilled to have found the perfect property it is with huge regret that it was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:40 PM 06/12/2017 by Daisy Mason

Awards won by Foxtons, London SW19 7QW



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