100% sales valuation accuracy
100% sales fee satisfaction
99% lettings valuation accuracy
98% lettings fee satisfaction
Dec 19,2013
Dec 19,2013
15
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The Flat we rented with Global House Estates was a 2 bed 2 bath in the Vauxhall and Oval area.
We were met initially by Ogo who was kind, proffesional and answered all of our queries. We took the flat and we moved in with absolutely no problems. During our tenancy of one year, we encountered many issues, I guess because the previous tenants were there for 3 years, some work was needed on the flat, despite the fact the flat looked amazing. Our boiler was starting to stop warming water to a very hot level, so the agency didn't hesitate and changed it right away, without waiting for it to break completely. The also installed various extra parts on the second bathroom so it would be more comfortable and it ended up looking as great as big family bathroom. They also replaced the lights and when the flat above us was sold and the new owners work heavily to renew it, the movement of the machines made all of our lights came out of the sockets, again, the agency did not hesitate to send an electrician right away to fix all the lights on the flat (over 28 of them). Finally as many basement flats in London, we had mice on the flat over the winter months, and the agency was quick to respond, sent as specialist and hired a weekly review from a pest control company, which made sure we had no more mice in a space as quick as three weeks. Overall, every time we had an issue, the agency responded quickly, and always were very efficient to respond. We were unlucky with the flat, however, the agency were always there, helpful and with a smile, also as well the workers they sent, the electricians, plumbers and carpenters were a great team of brothers, who gave us their personal numbers so we could contact them in an emergency and then they will call the agency to let them know, they were or had already dealt with the issue. I am really happy to have had such a great agency who really took care of us while we lived there. Specially Andy, Thank you.
We were met initially by Ogo who was kind, proffesional and answered all of our queries. We took the flat and we moved in with absolutely no problems. During our tenancy of one year, we encountered many issues, I guess because the previous tenants were there for 3 years, some work was needed on the flat, despite the fact the flat looked amazing. Our boiler was starting to stop warming water to a very hot level, so the agency didn't hesitate and changed it right away, without waiting for it to break completely. The also installed various extra parts on the second bathroom so it would be more comfortable and it ended up looking as great as big family bathroom. They also replaced the lights and when the flat above us was sold and the new owners work heavily to renew it, the movement of the machines made all of our lights came out of the sockets, again, the agency did not hesitate to send an electrician right away to fix all the lights on the flat (over 28 of them). Finally as many basement flats in London, we had mice on the flat over the winter months, and the agency was quick to respond, sent as specialist and hired a weekly review from a pest control company, which made sure we had no more mice in a space as quick as three weeks. Overall, every time we had an issue, the agency responded quickly, and always were very efficient to respond. We were unlucky with the flat, however, the agency were always there, helpful and with a smile, also as well the workers they sent, the electricians, plumbers and carpenters were a great team of brothers, who gave us their personal numbers so we could contact them in an emergency and then they will call the agency to let them know, they were or had already dealt with the issue. I am really happy to have had such a great agency who really took care of us while we lived there. Specially Andy, Thank you.
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Address
Global House Estates Ltd
35a St Georges Road
London
Greater London
SE1 6EW
0207 401 2020
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £165,000 | £1,150,000 |
| Lettings | 99% | 98% | £315 | £9,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 183 | 3 | 401 | 13 | 19 | 1 | 19 | 1 | 16 | 1 |
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Dear E3, Thank you for adding these kinds words. It was a real pleasure reading this comment. I hope we can assist you with any future property needs. Anthony Antoniou Business Development Manager ...
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We can't thank you enough for such great words, Bruno! It was a great pleasure working with you and we are so happy to have been part of your selling journey.
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Thank you so much for your kind review Richard and congratulations on your purchase!
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Dear Adam, Thank you for adding this, I am very pleased you were happy with our services. Anthony Antoniou Business Development Manager ...
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Dear Patrick, Thank you for adding these kinds words. It was a real pleasure reading about the services that the GHE continues to provide you. We look forward to many future dealings. Anthony Antoniou Business Development Manager ...
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Thank you very much:) ...
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We are so happy that you finally have the keys to your beautiful flat and to have helped you throughout this process- you have also been amazing!
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Carly, thank you so much for your beautiful words and trust you showed us throughout this process- it truly means a lot!
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Thank you very much for trusting us all these years Nick!
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Recently brought a small studio brought to market by GHE. Rania and Gabriella have been nothing short of amazing throughout the transaction. They have been quick to attend to any question, query or any item that has required actioning - picking up any shortcomings due ...
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Thank you so much for your kind review and cooperation in the past months, Thomas!
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Aug 05,2024
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Karen is a great agent! She was with us from the beginning of the process to the end, always in touch and always helping with everything! She is a wonderful person and we are incredibly grateful and happy that we worked with her!...
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It's my pleasure. Thanks a lot! ...
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Best team, professional, diligent and very experienced. Been dealing with GHE for years - very happy. Brilliant....
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Best team, professional, diligent and very experienced. Been dealing with GHE for years - very happy. Brilliant....
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Dear V, Thank you for adding these kinds words. It was a real pleasure reading about the services we continue to provide you. We look forward to many future dealings. Anthony Antoniou Business Development Manager ...
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Best letting agency
I dealt with the London branch and I am absolutely impressed with how well organised and structured their services are. Provided by professional, friendly and lovely agents.
Starting from viewing the property to the check out communication was swift and clear. A ...
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Jun 10,2024
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I have rented a property with them and used their services for over three years and have nothing but great things to say about Anthony and his team. They have always dealt with any issues I've had with efficiency and professionalism, they are responsive and ...
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Dear G P, Thank you for adding this, I am very pleased you were happy with our services. Anthony Antoniou Business Development Manager ...
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Thomas has been a fantastic, down to earth and helpful estate agent! Thomas helped my partner and me to find a gorgeous property that suited our needs. He was proactive, supportive, and on our side every step of the way. He brings himself and his ...
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May 21,2024
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Thomas assisted me and my partner with finding the dream property to rent. He was extremely helpful and friendly throughout the whole process , not to mention speedy and got the ball rolling as soon as we put our offer in. Thank you so much Thomas ...
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Hi Nahid,
Thank you so much for your kind words! I'm thrilled to hear that you and your partner found your dream property with my assistance. It was a pleasure helping you both through the process. I'm glad I could make the experience smooth and speedy for you. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out.
Best wishes in your new home!
Thomas ...
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Thomas was the second agent I met. The first agent had a problem with the landlord, so I met Thomas for finding new flat and landroad, and Thomas really checked my referencing problems that the first agent couldn't solve, clearly, and took care of them ...
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Jun 03, 2024
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Hi Marie,
Thank you for your wonderful review! I'm so glad I could assist you in finding a new flat and landlord that met your needs. It was important to address the referencing issues quickly, and I'm happy we could resolve them efficiently. Your satisfaction and happiness in your new home mean a lot to me. If you need any further assistance in the future, please don't hesitate to reach out.
Enjoy your new home!
Best regards,
Thomas ...
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Karen is exceptionally helpful and displays a high level of professionalism. She stands out as one of the finest letting agents in her field....
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