Guildford, GU1
4.5/5, 126 reviews
90% recommended
97% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
79% lettings fee satisfaction

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“Very hands on, always available, updated me regularly on progress ......”

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Dec 06,2013
Minithumbup
By: 'William'
Dec 06,2013
0 people found
this helpful
Very hands on, always available, updated me regularly on progress of sale, very helpful getting required works done and finding labour to it, always courteous respectful and patient. My experience with Gascoigne Pees has been very positive and will most definitely be back towards end of 2014 with another property to sell.
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By: Briar Jones
Dec 06, 2013
Thankyou very much for your kind review. It was a pleasue to work with you we look forward to acting for you again in the furture.

Kind regards

Briar Jones
Assistant Manager- 01483 533366

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Latest Reviews

View all Reviews 126
25th Mar 2022
reviewed by 'Mr'
“On the first day tenancy was due to begin the following was discovered.Broken boilerBroken cookerBroken dishwasherNo fire alarmsNo valid ......”
5th Feb 2021
reviewed by 'Marina'
“Afrer all the difficulties with Brexit & Covid 19 Gascoigne Pees in Guidford managed the unmanageble. Moss needs to be applauded and ......”
4th Sep 2020
reviewed by 'Rania'
“Chloe is very responsive and quick to reply to any of my questions, getting back to me as soon as ......”
10th Jan 2020
reviewed by 'Robert'
“We have used Gascoigne Pees Guildford's letting Dept and subsequently found that they had issued two different tenancy agreements, missing ......”
3rd Jun 2019
reviewed by 'Recent'
“Agency's membership of Countrywide, which also provides legal advice and mortgages to buyers, is not a help to sellers. Created ......”
25th Mar 2019
reviewed by 'Duncan'
“The flat we purchased through Gascoigne Pees was passed to their rental department who managed to find a tenant as ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Gascoigne Pees
193 High Street
Guildford
Surrey
GU1 3AW
01483 533366

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £120,000 £800,000
Lettings 94% 79% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 3 21 6 45 3 31 1 2 0
Areas covered
  • GU1
  • gu5
  • gu2
  • gu3
  • gu4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“On the first day tenancy was due to begin the......”

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Mar 25,2022
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Lauren
By: 'Mr'
Mar 25,2022
2 people found
this helpful
On the first day tenancy was due to begin the following was discovered. Broken boiler Broken cooker Broken dishwasher No fire alarms No valid gas safety check No heating or hot water No cleaning undertaken Black mould throughout Brown speckled mould throughout Signs off water ...
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“Gascoigne Pees - A must...”

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Feb 05,2021
Minithumbup
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Moss
By: 'Marina'
Feb 05,2021
0 people found
this helpful
Afrer all the difficulties with Brexit & Covid 19 Gascoigne Pees in Guidford managed the unmanageble. Moss needs to be applauded and found our buyer - Lovely man to deal with - Nigel brought everything to its conclusion and kept in touch all the way and always ...
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“Helpful and polite...”

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Sep 04,2020
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Chloe
By: 'Rania'
Sep 04,2020
0 people found
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Chloe is very responsive and quick to reply to any of my questions, getting back to me as soon as possible. Gascoigne Pees in Guildford are very professional and helpful....
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“Differing agreement issued to landlord and tenant...”

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Jan 10,2020
Minithumbdown
By: 'Robert'
Jan 10,2020
3 people found
this helpful
We have used Gascoigne Pees Guildford's letting Dept and subsequently found that they had issued two different tenancy agreements, missing out a vital clause deliberately on the tenants copy which resulted in a financial loss of £325 to the landlord. The Branch Manager agreed that GP ...
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“Countrywide is a problem...”

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Jun 03,2019
Minithumbdown
By: 'Recent'
Jun 03,2019
6 people found
this helpful
Agency's membership of Countrywide, which also provides legal advice and mortgages to buyers, is not a help to sellers. Created a conflict of interest in our view, conversations by-passed our legal team, and with other factors resulted in a lower effective price and higher relative ...
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“Excellent Service...”

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Mar 25,2019
Minithumbup
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Rachel
By: 'Duncan'
Mar 25,2019
0 people found
this helpful
The flat we purchased through Gascoigne Pees was passed to their rental department who managed to find a tenant as the sale was completed. At all times we were kept informed of developments and the whole transaction was completed without any problems and to our ...
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Comment on agent fees
Very fair
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“Friendly, efficient, and professional service....”

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Mar 19,2019
Minithumbup
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Rachel
By: 'Happy'
Mar 19,2019
0 people found
this helpful
Friendly, efficient, and professional service. It only took six days from Rachel's first visit to having three prospective tenants for me to choose between....
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Comment on agent fees
Average
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“Excellent lettings service...”

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Mar 18,2019
Minithumbup
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Rachel
By: 'Jamie'
Mar 18,2019
0 people found
this helpful
Rachel and Chloe at the Guildford Office were fantastic when re-letting my property. They both went above and beyond the expectation of an agent and provided a professional, personal and efficient service. Both are a credit to the organisation and I would highly recommend either ...
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Comment on agent fees
Fair
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“Consistently good advice...”

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Mar 14,2019
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Rachel
By: 'Ian'
Mar 14,2019
0 people found
this helpful
We have always had a cheerful and helpful response to our queries and have consistently received good advice. The impression we get is that our concerns matter and that we are valued as clients...
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Comment on agent fees
We have received a very good deal - good service at a moderate fee
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“Friendly Professional Service...”

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Feb 22,2019
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Jasmine
By: 'David'
Feb 22,2019
0 people found
this helpful
Excellent service provided by the team at Gascoigne Pees Guildford and, in particular, Jasmine. Very responsive to my requests. Extremely quick to find a replacement tenant and negotiated well on my behalf. I highly recommend Jasmine and the team for their professional and friendly service....
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Comment on agent fees
I am happy with the agent's fees
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“The best in the business!...”

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Jan 18,2019
Minithumbup
By: 'Elishea'
Jan 18,2019
0 people found
this helpful
Excellent team of lettings staff in the Guildford branch. All very focused on making your experience efficient and friendly. They helped myself and my partner find something short notice and managed to make the whole transition to a new place effortless! The entire team had ...
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Comment on agent fees
Good
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“Very good agent to deal with...”

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Jan 14,2019
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Sophie
By: 'Duncan'
Jan 14,2019
0 people found
this helpful
We have found Gasscoigne Pees to be an extremely professional agent to deal with. Both Sophie and Alex have worked hard to make our purchase progress with ease and i hope that we will now continue to use the rental departments services with the same ...
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Comment on agent fees
As a purchaser we have not been involved with fees but i would imagine they would be inline with others within the town.
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“Superb service...”

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Jan 08,2019
Minithumbup
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Chlöe
By: 'Superb'
Jan 08,2019
0 people found
this helpful
I have had such good, prompt and helpful service from the Lettings team. I had many questions and posed a couple of potential problems but everyone I spoke to - Jasmine, Lauren, Chloe and many other staff were incredibly patient and kept me up to ...
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Comment on agent fees
No comment
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“Sale of apartment, despite it being off the market...”

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Dec 28,2018
Minithumbup
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Sophie
By: 'Alex'
Dec 28,2018
0 people found
this helpful
Sophie assisting us with an unexpected sale of our property after we had taken it off the market. It had been on sale for a long period and we had strategically decided to withdraw it, but Sophie had introduced clients who returned later with an ...
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Comment on agent fees
Fees were as agreed on the contract. Given the fact that Sophie had brought back clients who had seen the apartment so many months before, and the offfer was entirely acceptable, we were happy to pay the fees.
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“Excellent service...”

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Dec 03,2018
Minithumbup
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Elishea
By: 'Happy'
Dec 03,2018
0 people found
this helpful
I first started dealing with Elishea Cox 2 weeks ago. From the start she was helpful, knowledgeable and very friendly. She gave me some great options and helped me secure the perfect house for my families future. She went over and above to get the deal ...
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N/a
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“Helpful and pro-active...”

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Nov 19,2018
Minithumbup
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Sophie
By: 'Henry'
Nov 19,2018
0 people found
this helpful
We have successfully completed our move to the Guildford area, and Sophie at Gascoigne-Pees dealt with our house purchase. The circumstances of the purchase were complex, but we found Sophie to be very helpful at every stage of the process. Sophie was able to facilitate ...
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N/A
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“Great Partnership...”

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Nov 15,2018
Minithumbup
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Graham
By: 'Highly'
Nov 15,2018
0 people found
this helpful
Great partnership with Gascoigne Pees over the last 6 years in renting out our home. Professional, efficient, realistic and approachable. I'd recommend them as property management suppliers....
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Comment on agent fees
Reasonable and flexible
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“Excellent service...”

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Nov 13,2018
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Chloe
By: 'Evelyn'
Nov 13,2018
0 people found
this helpful
Chloe Prynne, from start to finish finding me a suitable property to rent, was extremely helpful throughout what for me was a first experience at renting. Every stage was explained clearly and even more important if I had a query, and I had many, and ...
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Comment on agent fees
Good
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“Sophie Major was excellent...”

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Nov 13,2018
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Sophie
By: 'Hilary'
Nov 13,2018
0 people found
this helpful
Out of the 3 estate agents I used to value the property, I felt Gascoigne Pees were the most realistic and pragmatic. I felt comfortable in giving them the task of selling the house. There have been some administrative hick-ups, but these were nothing to do ...
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Comment on agent fees
Average
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“good...”

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Nov 04,2018
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Chlöe
By: 'Muyuan'
Nov 04,2018
0 people found
this helpful
she is very responsible. She and I booked the time and arrived on time. When I have some questions, she will reply to me immediately. Have problems to communicate in time，its very important....
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“Renting house...”

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Oct 03,2018
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Jasmine
By: 'T'
Oct 03,2018
0 people found
this helpful
Jasmine was notably very responsive as compared to all other estate agents I have ever used. She is helpful and proactive and approaches her work with a problem solving attitude and with empathy. She was a pleasure to work with and extremely helpful...
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“Chloe has been prompt and knowledgeable throughout the letting process. Any questions we've has she's answered and dealt with quickly....”

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Oct 02,2018
Minithumbup
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Chlöe
By: 'Laura'
Oct 02,2018
0 people found
this helpful
Chloe went above and beyond to make us feel welcome by the company and in our new home. When she found out our daughter had been in an accident just before we moved she delivered a card and gift which I felt was genuine and ...
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Comment on agent fees
All fees were clear and upfront which was important to us as we have been stung before by hidden costs
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“I needed help to find a flat quickly as our home was flooded. Chloe was efficient, helpful, polite and very professional....”

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Oct 02,2018
Minithumbup
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Chloe
By: 'Mel'
Oct 02,2018
0 people found
this helpful
I needed help to find a flat quickly as our home was flooded. Chloe was efficient, helpful, polite and very professional. We moved in less than a week after first approaching Chloe. I am very grateful. Worth noting that we gave the same surname , but ...
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“Would recommend...”

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Sep 20,2018
Minithumbup
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Chlöe
By: 'Kate'
Sep 20,2018
0 people found
this helpful
Chloe looked after us extremely well and helped us throughout the process, getting back to us quickly answering any questions we had....
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Comment on agent fees
As a student the fees are expensive.
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“Chl¶e Prynne...”

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Sep 11,2018
Minithumbup
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Chlöe
By: 'David'
Sep 11,2018
0 people found
this helpful
Chloe was very efficient and professional at every stage throughout helping me find a property. She was simple to deal with and made the whole process as stress free as possible. Chl¶e found me a property that suited my needs exactly - and knowing ...
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Comment on agent fees
I feel this is a stupid question as no one works for free - but it was a fair price and Chloe even removed some of her fees to help sweeten the deal for me - genuinely appreciate that Chlöe if your reading
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“Student Move...”

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Sep 10,2018
Minithumbup
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Chlöe
By: 'Tobias'
Sep 10,2018
0 people found
this helpful
Chloe was incredibly friendly and helpful over the phone and in person when looking around my current house. Everything was so quick and easy when wanting to pursue the securing of the property. She totally sold me on the house with her warm personality as ...
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Comment on agent fees
Good!
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“Flat search...”

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Sep 09,2018
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Chlöe
By: 'Axel'
Sep 09,2018
0 people found
this helpful
Chloe was very professional and very available at all time. which helps ultimately to have a better flat search experience. She also comes prepare and knowledgeable....
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Comment on agent fees
good
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“My Move-In...”

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Sep 08,2018
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Jasmine
By: 'Michael'
Sep 08,2018
0 people found
this helpful
Considering this was a very last minute move in to help fill out a house, many things could have gone wrong before my move in date but Jasmine was nothing but helpful during this time to ensure I could move-in when was good for me. ...
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Comment on agent fees
Expensive but not uncommon for the area
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“Best estate agent...”

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Sep 03,2018
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Sophie
By: 'Harrisjames877'
Sep 03,2018
0 people found
this helpful
Best estate agent in Guildford! Gpees are the best better than anyone else.use them. Sophie is amazing and Alex as well and the whole team...
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Comment on agent fees
Really good
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“Another Major deal!...”

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Aug 31,2018
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Sophie
By: 'Mark'
Aug 31,2018
0 people found
this helpful
We are seasoned buyers but regardless of that, we would always recommend Sophie Major and Gascoigne Pees Guildford to perspective buyers and vendors. Pairing buyers and vendors and making the right deal work and stick for both parties is something we feel Sophie has mastered. ...
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 4:04 PM by Martin Jakins
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:04 PM 17/03/2023 by Martin Jakins

Awards won by Gascoigne Pees, Guildford GU1 3AW



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