“We put in numerous offers, all above asking price for ......”
1 Star Review
Nov 30,2013
By:
'disgrunted'
Nov 30,2013
Branch: Tonbridge, 146 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TN9
Branch: Tonbridge, 146 High Street
Sales (Prospective customer)
Postcode: TN9
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people found
this helpful
We put in numerous offers, all above asking price for a property. They failed to call us back on each and every occasion to keep us up to date on what's happening and we had to keep chasing them. Numerous promises of call backs never materialised... They wanted to market our own property, but since they've proven to be incredibly unreliable and not trustworthy, I certainly won't be giving them my business going forward.
Our experience of buying was with the Tonbridge branch, for selling was the Tunbridge Wells branch. It just seems they blow smoke up your behind to secure the sale of your property, but when it comes to being a buyer at the same time through them, it's an incredibly poor experience full of sharp practice and broken promises. It came across as everything you would dislike about estate agents rolled into the one company....
What agent could do to change your mind?
Call back when you promise
Be truthful with advice, the dodgy saleman tactics are clear they're just that
Put offers forward to your client when you receive them.... in this instance it was clear there was a lesser offer competing, but the other buyers could complete marginally faster so they got their commission quicker.... it seemed to be all about when they got their commission which drove their behaviour.
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