100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Nov 28,2013
Nov 28,2013
2
people found
this helpful
this helpful
I can only say stay away from these people. I was buying a property through them and was given false information on three occasions. Firstly I was told that the current occupier was paying a rental 20% higher than they actually were and then, when asking if certain information relating to the safety of the electricity and gas and to the windows was available, I was told it had been given to my lawyers. None of this was true.
I was also told that the current owner insisted I had to exchange contracts by a certain date or they would pull out. My lawyers checked with the vendors lawyers, who informed them that this was not the case at all. It was just another way of putting pressure on me to get the deal done without verifying the real facts.
I was also told that the current owner insisted I had to exchange contracts by a certain date or they would pull out. My lawyers checked with the vendors lawyers, who informed them that this was not the case at all. It was just another way of putting pressure on me to get the deal done without verifying the real facts.
What agent could do to change your mind?
Just been honestAttached Filesnbsp;
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Dec 03, 2013
'Savi' I will investigate the matter of your complaint with Stuart and report back to you, I find that in these matters there are usually two sides to most issues and that with a little investigation the root cause can be uncovered. I will be back in touch but you can of course contact me at the Ramsbottom office at your convenience - kind regards Julian Ferrier
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Latest Reviews
1st Mar 2018
reviewed by 'Barbara'
22nd Feb 2017
reviewed by 'Richard'
16th Dec 2016
reviewed by 'Natalie'
9th Sep 2016
reviewed by 'Sarah'
20th Dec 2013
reviewed by 'Andy'
Opening Hours
Address
Pearson Ferrier
469 Bury New Road
Prestwich,Manchester
Greater Manchester
M25 1AD
0161 7989889
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £179,000 | £179,000 |
| Lettings | 0% | 99% | £425 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 1 | 2 | 0 | 3 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 04,2019
Jun 04,2019
0
people found
this helpful
this helpful
I recently purchased my new home from Pearson Ferrier's Prestwich branch. The service I received from Stuart and his team was exceptional from start to finish. This was by no means a straightforward purchase and I was so impressed with how Stuart constantly went above ...
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Mar 01,2018
Mar 01,2018
0
people found
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I cannot praise Stuart and Leah highly enough! They have been a fantastic support in securing a sale and in supporting a vulnerable adult through the process. All promises were kept and calls made and returned to ensure that we were fully advised of progress ...
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Comment on agent fees
Fair
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Feb 22,2017
Feb 22,2017
0
people found
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this helpful
Stuart provided excellent advice. He was prompt and helpful in all responses to requests we had as sellers.
When I called into the Prestwich office for updates, Veronique was efficient and helpful....
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Dec 16,2016
Dec 16,2016
0
people found
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I would just like to say a huge thank you to Veronique at the Prestwich branch, she's been a great port of call from start to finish! Having dealt with one of their competitors previously, I must say Pearson Ferrier have been extremely professional throughout ...
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Comment on agent fees
We were the buyers, fees weren't applicable.
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Sep 09,2016
Sep 09,2016
0
people found
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Veronique has been great throughout dealing with the prestwich branch. Adam dealt with us for the final day of our tenancy and returning the keys. Despite handing the keys in at 9 am and asking to do this at the rental property so that we could ...
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Dec 20,2013
Dec 20,2013
0
people found
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this helpful
I dealt with Veronique who was very helpful in the purchase of my property. She would always return calls until their phone system crashed, not alot you can do about that! (lasted 1 or 2 days tops)
Recommended a mortgage advisor also who was very helpful. Good ...
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Dec 20,2013
Dec 20,2013
0
people found
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this helpful
Myself and my partner approached Pearson Ferrier in the second half of November 2013 looking to view a property that had just arrived on the market to let. We were able to get a viewing arranged for 5pm on a week day which was the only ...
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Nov 28,2013
Nov 28,2013
2
people found
this helpful
this helpful
I can only say stay away from these people. I was buying a property through them and was given false information on three occasions. Firstly I was told that the current occupier was paying a rental 20% higher than they actually were and then, when asking ...
read full review
read full review
What agent could do to change your mind?
Just been honestAttached Filesnbsp;
Was this helpful?
Yes
Yes
Dec 03, 2013
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(1)
'Savi' I will investigate the matter of your complaint with Stuart and report back to you, I find that in these matters there are usually two sides to most issues and that with a little investigation the root cause can be uncovered. I will be back in touch but you can of course contact me at the Ramsbottom office at your convenience - kind regards Julian Ferrier ...
Feb 14,2013
Feb 14,2013
13
people found
this helpful
this helpful
Where can I start? As an overseas landlord I have had a complete nightmare with Pearson Ferrier. They cancelled appointments and told prospective tenants the property had been let when it had not. They did not chase tenants when rent was not paid. They did ...
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Nov 20, 2013
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Firstly, apologies for the delay in responding, as I was unaware of your complaint until I viewed the allagents site. I am sorry to hear of your experience 'Zebra', as with any company that deals with the public from time to time we receive complaints, as a business owner I deal with the majority and in my experience when you investigate these matters there are usually two sides to all complaints. I firmly believe we DO NOT go out of our way to act or behave in an unprofessional manner. After in ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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