100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 26,2013
Nov 26,2013
1
people found
this helpful
this helpful
The agent I was using for my rented property sold out to Mann Countrywide, Yeovil. This agency was extremely inefficient - didn't answer phone messages or emails, took a lot of pushing to do simple tasks. I tried for 5 months to get them to transfer a deposit when I sold one of my houses to my son but despite promises that they were processing it, it was never done.
I changed agencies, and like the other reviewer, my tenants mistakenly took the rent money in cash to Mann Countrywide. Mann banked the money, sent me part of it (retaining management fee, VAT and a further £10). Despite many efforts by me, the tenants and the new agency, to get the money back, it has not been returned. The agency said several times that they had asked Accounts to return it, but Accounts said they had no record of this. I was told in one phone call that the money had actually been transferred to me, but this proved to be untrue.
I changed agencies, and like the other reviewer, my tenants mistakenly took the rent money in cash to Mann Countrywide. Mann banked the money, sent me part of it (retaining management fee, VAT and a further £10). Despite many efforts by me, the tenants and the new agency, to get the money back, it has not been returned. The agency said several times that they had asked Accounts to return it, but Accounts said they had no record of this. I was told in one phone call that the money had actually been transferred to me, but this proved to be untrue.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
28th Sep 2015
reviewed by 'dave'
26th Nov 2013
reviewed by 'Janet'
3rd May 2013
reviewed by 'Paul'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 28,2015
Sep 28,2015
2
people found
this helpful
this helpful
I am in the market to buy a house. I have registered with mann country wide in yeovil. I already have a mortgage in principle. Susie called me and told me they have a property for sale, but she didn't have any photos, she wouldn't ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 26,2013
Nov 26,2013
1
people found
this helpful
this helpful
The agent I was using for my rented property sold out to Mann Countrywide, Yeovil. This agency was extremely inefficient - didn't answer phone messages or emails, took a lot of pushing to do simple tasks. I tried for 5 months to get them to transfer ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2013
Nov 08,2013
1
people found
this helpful
this helpful
Until recently Mann Countrywide used to manage the property I rent until my landlady changed letting agents. While under Mann Countrywide's management the flush on my toilet broke, I reported the issue to Mann Countrywide immediately. It took Mann Countrywide 2 weeks to report the issue ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2013
May 03,2013
3
people found
this helpful
this helpful
Tomorrow i wll be making my third visit to try % view the property. First time they didnt show up, second time they were 25 mins late & no phone call to say so. so i went home. I had another appointment to view booked for tomorrow (Saturday ) ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
