“We've just had to walk away from a sale with ......”
1 Star Review
Nov 25,2013
By:
'Very'
Nov 25,2013
Branch: Lancaster, 53a Market Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LA1
Branch: Lancaster, 53a Market Street
Sales (Prospective customer)
Postcode: LA1
6
people found
this helpful
We've just had to walk away from a sale with Farrel and Heyworth due to their complete incompetence. To add insult to injury, it was Mr Heyworth who was dealing with us.
We have repeatedly tried to get information and quotes for some of the work that needs doing from the survey and every single time we contact him, he avoids it and tries to push us into forwarding the sale regardless.
I thought that dealing with one of the heads of the company that we would actually get good service, but far from it.
This company is a joke. They don't care about helping you with your purchase. All they care about is a quick easy sale.
Absolutely disgusting behaviour.
What agent could do to change your mind?
The agent could have actually answered our questions, helped us with questions and getting quotes regarding our survey, not trying to bully us into purchasing the property blind without knowing how much we were going to have to spend making it habitable.
The list is endless.
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