0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 11,2013
Nov 11,2013
2
people found
this helpful
this helpful
Had some real problems with this agency. I lived at a property managed by them for 5+ years and when I moved out the agency claimed excessive deductions (over £500) from the deposit. They claimed not to have a signed inventory and tried to claim damages from the deposit on the basis the property was in new and perfect condition when let. Luckily I had a signed inventory to disprove most of this. They then changed tack to claim ¢â‚¬Å“deep cleaning¢â‚¬Â and ¢â‚¬Å“making good¢â‚¬Â were required to the flat, again the charges they tried to claim totalled over £500. These charges included almost £200 to clean the flat ¢â‚¬â€œ no idea what cleaning firm they are using! I tried to resolve this reasonably but was left with no choice but to file a court claim. During the tenancy I thought they were alright, but the end of tenancy team were terrible ¢â‚¬â€œ arrogant, rude and unreasonable.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
11th Nov 2013
reviewed by 'ST'
Opening Hours
Address
Letsure Properties
134 Whiteladies Road
Clifton
Bristol
North Somerset
BS8 2RS
0117 9064050
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 11,2013
Nov 11,2013
2
people found
this helpful
this helpful
Had some real problems with this agency. I lived at a property managed by them for 5+ years and when I moved out the agency claimed excessive deductions (over £500) from the deposit. They claimed not to have a signed inventory and tried to claim damages from ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
