Battersea, London, SW11
4.5/5, 24 reviews
88% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Flat I have rented was advertised as fully furnished but ......”

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Nov 09,2013
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By: 'WAYNE'
Nov 09,2013
4 people found
this helpful
Flat I have rented was advertised as fully furnished but all of the furnishings were broken when I moved in so had get maintenance guys round to dispose of... Got the sofa replaced but no other furnishings. Other flats in the same block advertised by Winkworth are far better and £5 more a week than that of my flat. The tenant before never argued for things to be done in the flat so now I'm left with the business of trying to get things justified. Issues raised and still waiting to be resolved after 3 weeks of living at the flat. These are: faulty washing machine that leaks, broken cooker door, age old mouse traps, damp, hole in bathroom floor that allows leakage to downstairs tenant, broken table and dining chair. Maintenance just turn up when they want and even lied about being at the flat when I was in? Didn't even get an apology! I was told that all these issues would be resolved by yesterday (8th Nov) but again no repair work. Lettings manager rarely calls back to chat discuss issues despite repeated promises. I try to keep the property in fantastic condition regardless. Winworth seem to only value their buyers
What agent could do to change your mind?
using the 10 days of empty flat between the old tenant moving and me moving in to resolve issues before I moved in!
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Latest Reviews

View all Reviews 24
2nd Feb 2021
reviewed by 'Floriane L'
“I have been renting with Winkworth since 19-Dec-2020. Their strategy to dodge work is to ignore their tenants, lie and ......”
30th Apr 2018
reviewed by 'Cecilia'
“Bad experience and very unprofessional – impossible to get my money back after Winkworth made a mistake in calculation.After three ......”
9th Jul 2015
reviewed by 'KD'
“I've been a tenant at this address for almost 6 years. Kate has been the longest serving and most helpful person ......”
21st Jun 2015
reviewed by 'Caroline'
“Kate has been a fantastic managing agent. We have just come to the end of a complete refurb of the ......”
18th Jun 2015
reviewed by 'Chris'
“Kate managed 12 properties for us and in my 30 years in the business I have never met a better property manager. ......”
14th Nov 2014
reviewed by 'Andrea'
“From start to finish, James has been outstanding in his professionalism. He has provided us with no nonsense context for ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

Winkworth
207-217 Lavender Hill
Battersea,London
Greater London
SW11 5SD
020 7228 9265

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £640,000 £640,000
Lettings 100% 99% £270 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 3 3 5 0 2 0 3 0
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Ascot, SL5
Banstead, SM7
Barnes london, SW13
Barnet, EN5
Basingstoke, RG21
Bath, BA2
Battersea, SW11
Beaconsfield, HP9

“do NOT rent with them...”

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Feb 02,2021
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By: 'Floriane L'
Feb 02,2021
3 people found
this helpful
I have been renting with Winkworth since 19-Dec-2020. Their strategy to dodge work is to ignore their tenants, lie and intimidate them. Here are an unfortunately selective list of examples: 1. Straight out lies: I requested 2 sets of keys, the agent at the viewing said they ...
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“Very unprofessional service to tenant...”

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Apr 30,2018
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By: 'Cecilia'
Apr 30,2018
5 people found
this helpful
Bad experience and very unprofessional – impossible to get my money back after Winkworth made a mistake in calculation. After three months, I still have to receive back the full reimbursement of the 6-months of rent paid in advance, after I was asked to vacate the ...
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“I've been a tenant at this address for almost 6 years. ......”

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Jul 09,2015
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Kate
By: 'KD'
Jul 09,2015
0 people found
this helpful
I've been a tenant at this address for almost 6 years. Kate has been the longest serving and most helpful person managing the property in that time. Kate has responded to any issues promptly and effectively, generally by email, and negotiated acceptable resolutions to every issue ...
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“Kate has been a fantastic managing agent. We have just ......”

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Jun 21,2015
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Kate
By: 'Caroline'
Jun 21,2015
0 people found
this helpful
Kate has been a fantastic managing agent. We have just come to the end of a complete refurb of the property and she has taken care of everything for me. This could have been a really stressful project and she has made it so easy. ...
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“Kate managed 12 properties for us and in my 30 years in ......”

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Jun 18,2015
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Kate
By: 'Chris'
Jun 18,2015
0 people found
this helpful
Kate managed 12 properties for us and in my 30 years in the business I have never met a better property manager. Prompt response to all emails and phone calls. She is the best!...
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“Always helping me,gives good advise looks after me, my ......”

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Sep 24,2014
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Courtney
By: 'N'
Sep 24,2014
0 people found
this helpful
Always helping me,gives good advise looks after me, my tenant,and my flat, nothing to much trouble. Thank-you...
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“This is the first time we have used an agent, ......”

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Mar 12,2014
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Kate
By: 'Tetla'
Mar 12,2014
0 people found
this helpful
This is the first time we have used an agent, never had before as we thought they would be too expensive.. We are very happy that we use Winkworth as our agent now, I was introduced to Kate Noble who literally took over, she vetted ...
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“We purchased our property through Winkworth's in Battersea. We were ......”

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Feb 25,2014
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James
By: 'Alex'
Feb 25,2014
0 people found
this helpful
We purchased our property through Winkworth's in Battersea. We were extremely happy with the service the sales negotiator, James Goodall provided. He was professional, diligent and hard working, and helped make the buying process as smooth as possible. We were however extremely dissatisfied with Winkworth's ...
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“Since taking over the management of my central London property, ......”

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Feb 21,2014
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Kate
By: 'PJP'
Feb 21,2014
0 people found
this helpful
Since taking over the management of my central London property, Kate has proved to be efficient and reliable. She always responds and she does what she says she is going to do - I don't have to chase her up which is reassuring as a ...
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“I have been impressed with Winkworth's professional service. Kate Noble ......”

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Feb 20,2014
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By: 'R'
Feb 20,2014
0 people found
this helpful
I have been impressed with Winkworth's professional service. Kate Noble in particular has been excellent, chasing the council to resolve a concerning situation and keeping both our tenants and my wife and I informed. She has also been happy to help us with aspects that ...
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“We appointed Winkworth to oversea the sale of our flat ......”

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Feb 20,2014
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Lucy
By: 'Rosemary'
Feb 20,2014
0 people found
this helpful
We appointed Winkworth to oversea the sale of our flat in Battersea. They were a tremendous help throughout the process and consistently professional and reliable. The team especially Lucy went the extra mile to drive everything forward and to keep the process moving with all ...
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“I have been delighted with the services of Winkworths for ......”

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Feb 17,2014
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Courtney
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Tom
By: 'Warren'
Feb 17,2014
0 people found
this helpful
I have been delighted with the services of Winkworths for close to 15 years, always quick to assist, great people....
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“I've been a tenant at this address for 3 years and ......”

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Feb 12,2014
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Kate
By: 'Grant'
Feb 12,2014
0 people found
this helpful
I've been a tenant at this address for 3 years and in the time that Kate has managed this properts she has been responsive to any issues raised both by email and phone. Timelines to resolution have always been given and regular updates also provided. Couldnt ...
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“Kate has been extremely helpful in managing our property while ......”

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Feb 07,2014
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Kate
By: 'Mr'
Feb 07,2014
0 people found
this helpful
Kate has been extremely helpful in managing our property while my wife and I are overseas. She has been tenacious and through in her dealings with the Council over a problem we've had and has been happy to go the extra mile to help in ...
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“Kate is absolutely first class. Since she took over the ......”

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Jan 27,2014
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Kate
By: 'Peter'
Jan 27,2014
0 people found
this helpful
Kate is absolutely first class. Since she took over the management of all my properties I can relax and rest assured they are managed professionally. She returns calls, never forgets anything, passes over info quickly and accurately. She is always courteous and polite in her ...
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“We have been very well looked after by Winkworth and ......”

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Jan 24,2014
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Lucy
By: 'R'
Jan 24,2014
0 people found
this helpful
We have been very well looked after by Winkworth and in particular Lucy Doggrell. Her attention to detail and constant updating has been much appreciated particularly as there have been some very frustrating periods throughout the process. We also had to pull out of a ...
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“We've been a tenant with Winkworth since Aug 2012, I've personally ......”

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Jan 14,2014
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Kate
By: 'LewisDT'
Jan 14,2014
0 people found
this helpful
We've been a tenant with Winkworth since Aug 2012, I've personally found that Winkworth are amazing at the service they provide, especially Kate, one of the nicest people you will meet and she goes out of her way and beyond to help. We've had a few ...
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By: Nick
Jan 15, 2014
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Thank you for taking the time to write this review. It is always very good to hear about the good things my team are doing. Regards Nick ...

“We wanted to sell our house before Christmas. It went ......”

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Jan 09,2014
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Simon
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Lucy
By: 'EKC'
Jan 09,2014
0 people found
this helpful
We wanted to sell our house before Christmas. It went on the market on 9 November, so it was a push. Winkworth achieved this for us, though, and we completed on 20 December, for an amount that we were happy with. Simon, the manager, gave us excellent ...
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“Flat I have rented was advertised as fully furnished but ......”

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Nov 09,2013
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By: 'WAYNE'
Nov 09,2013
4 people found
this helpful
Flat I have rented was advertised as fully furnished but all of the furnishings were broken when I moved in so had get maintenance guys round to dispose of... Got the sofa replaced but no other furnishings. Other flats in the same block advertised by ...
read full review
What agent could do to change your mind?
using the 10 days of empty flat between the old tenant moving and me moving in to resolve issues before I moved in!
Attached Filesnbsp;
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“I have had Winkworth let and manage my only buy-to-let ......”

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Jan 14,2014
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Kate
By: 'A'
Jan 14,2014
0 people found
this helpful
I have had Winkworth let and manage my only buy-to-let flat since I bought it ten years ago. They have always found me good, reliable tenants (touch wood!) and have only had 7 tenancies in ten years because the tenants are happy to stay there. Kate ...
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By: Nick
Jan 15, 2014
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Thank you for your kind comments I have asked my Head of Property Management to review the costs. We always ensure we keep the costs as low as possible and encourage my staff to treat every property/cost as their own. I am available if you would like to speak to me directly about your comments - Nick Goble Managing Director ...

“Since assuming property management responsibility for the Central London dwelling ......”

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Jan 14,2014
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Kate
By: 'J.'
Jan 14,2014
1 people found
this helpful
Since assuming property management responsibility for the Central London dwelling which I currently let to tenants, Kate Noble of Winkworth Property Management has provided a consistently exemplary level of service far exceeding the service I have come to expect from certain other lettings management companies ...
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By: Nick
Jan 15, 2014
View all comments (1)
Thank you for taking the time to write this review. Regards Nick Goble MD ...

“From start to finish, James has been outstanding in his ......”

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Nov 14,2014
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James
By: 'Andrea'
Nov 14,2014
1 people found
this helpful
From start to finish, James has been outstanding in his professionalism. He has provided us with no nonsense context for how the market was/is doing. This was extremely helpful for us as we are based in New York. Though we keep careful tabs on ...
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“I recently sold a property with Winkworths in Battersea. With ......”

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Jan 09,2014
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James
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Simon
By: 'Sarah'
Jan 09,2014
0 people found
this helpful
I recently sold a property with Winkworths in Battersea. With a large number of agents interested in selling my flat, they provided the ideal level of confidence without unrealistic expectations. Their coverage and knowledge of the area were great advantages in marketing the property and ...
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“Winkworth secured a great price on our house for us ......”

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Jan 15,2014
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Simon
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Lucy
By: 'Charlotte'
Jan 15,2014
1 people found
this helpful
Winkworth secured a great price on our house for us and did a fantastic job of protecting our interests at all time. The sale was incredibly rocky for a whole bunch of reasons and they kept the whole thing on the road and ensured we ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:51 AM 27/10/2017 by allAgents

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