Jesus christ Michael. Reading all these reviews and all your comments back, you never seem to take ANY blame for your own company, rather trying to blame the actual tenants. Its not our job to know all the legal ins and outs of tenancy. Thats YOUR job, and to help it be a smooth transition. How about you just hold your hands up and say "Yes we screwed up, I apologise" rather than pathetically trying to blame me for supposedly changing my tenancy. Which I didn't. We agreed for a year initially, then we got asked if we wanted to extend. Which we agreed (With no problems) to extend for a 6 month period, NOT a 12 month period which you're trying to make out. So what are you blabbering on about? I'm really disappointed at how childish you are acting, and I'm actually very happy using my new estate agent (Who I shall not name, knowing you, you'd find them and give them fake feedback) who are professional and not given us any hassle at all. They're actually a really good company. How you've got so far with your managerial qualities is beyond me.

Hi Chris, I'm sorry that you felt the need to write your complaint on this website. We do not get notified of any complaints on here, it's just by luck that i saw yours. I'm disappointed you felt the need to write this as we tried to help you in moving out of this shared property early and in truth we should have insisted that you stick to your signed contractual tenancy between April 13 to April 14.

The problem has occurred as it's not an easy process to retrieve half a deposit, half-way through your tenancy, as the other Tenant was to remain in the property. I can see that you vacated on 25/10/13 and the DPS paid your half of the deposit back to you around the 15/11/13. It was a confusing and rare situation to deal with and in future, perhaps we should just stick to the rules and insist you remain in the tenancy as per your signed contract instead of trying to help??