0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 06,2013
Nov 06,2013
2
people found
this helpful
this helpful
Do not use this agent. After an horrific screening process when they had a credit check done, they got the credit check for the wrong person. The inventory company which they used refused to speak to us when we wanted to add in additional complaints about the state of the flat when we turned up. Constant messing with times for when we were moving out for viewings and even checking out times. They are hard to get hold of and abysmal at any customer service. To top it all off, in our last week when we had half moved out, they locked up with a key we didn't have, therefore we were locked out of the flat. DO NOT USE AT ALL COSTS.....
What agent could do to change your mind?
They could have done their job properly in the beginning and got the credit report for the correct person. They could actually be useful when you try to speak to them rather than passing straight onto the landlady. They could even not lock the tenants out of the flat.Attached Filesnbsp;
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Latest Reviews
4th Jun 2021
reviewed by 'Ruth'
6th Nov 2013
reviewed by 'Rich'
Opening Hours
Address
Waterview Lettings
Portsmouth Road
Surbiton,Kingston Upon Thames
Greater London
KT65QA
020 8398 8552
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- KT6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 04,2021
Jun 04,2021
0
people found
this helpful
this helpful
I got an email confirming my appointment to view an apartment. I had had a long conversation with the agent prior to that, explaining I was relocating from the North of England and that I would be driving down to see this and another property ...
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read full review
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Nov 06,2013
Nov 06,2013
2
people found
this helpful
this helpful
Do not use this agent. After an horrific screening process when they had a credit check done, they got the credit check for the wrong person. The inventory company which they used refused to speak to us when we wanted to add in additional complaints ...
read full review
read full review
What agent could do to change your mind?
They could have done their job properly in the beginning and got the credit report for the correct person. They could actually be useful when you try to speak to them rather than passing straight onto the landlady. They could even not lock the tenants out of the flat.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:48 AM 28/09/2021 by Robin Philpot
