Leaders
Surbiton, KT6
4.4/5, 19 reviews
89% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“The staff at Leaders, particularly Helen, were very helpful and ......”

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Oct 27,2013
Minithumbup
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Helen
By: 'T'
Oct 27,2013
0 people found
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The staff at Leaders, particularly Helen, were very helpful and supportive during our recent (June-Aug, 2013) property search and move. My husband and I were in the position of moving out of our last flat, not because we wanted to, but because we had to (due to an aggressive neighbour), and Leaders were understanding and sympathetic regarding our ordeal. I would give them full marks (i.e. excellent), except that there was some incorrect information in our check in report which represented the property as professionally cleaned when it clearly was not (leaving us in an awkward situation with our new landlord who manages our flat). I assume this was an error or an oversight, as Leaders' conduct otherwise was impeccable. I would definitely recommend them to anyone in need of a property.
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Latest Reviews

View all Reviews 19
10th Jan 2021
reviewed by 'Surbiton'
“A landlords agent. Refused to fix issues such as warped doors that wouldn't close (stating the landlord was happy with ......”
27th Aug 2019
reviewed by 'Dawn'
“Received a very professional helpful service from Leaders when we bought a flat through them this month. Adam in particular ......”
7th Sep 2017
reviewed by 'jakkkkkkk'
“Absolute shambles. Worst agents I have ever encountered. No communication between staff members. One member says something another says the ......”
4th Mar 2014
reviewed by 'Kim'
“I have dealt with several estate agents in moving on this occasion. Jess Slater was the most consistent person I ......”
29th Nov 2013
reviewed by 'S'
“We are happy to thanks the service we have received from Leaders; Jess has been very helpful and kind in ......”
26th Nov 2013
reviewed by 'Jo'
“I had a pleasant experience renting a flat through Leaders. The team were nice and professional and the process went ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Leaders
19-21 Claremont Road
Surbiton
Greater London
KT6 4QR
0208 296 9111

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £1,100 £1,475
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 5 2 0 0 1 0 0 0
Areas covered
  • KT4
  • KT5
  • KT6
  • KT7
  • KT8
  • KT9
  • KT10
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
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“A landlords agent with no concern for tenants...”

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Jan 10,2021
Minithumbdown
By: 'Surbiton'
Jan 10,2021
0 people found
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A landlords agent. Refused to fix issues such as warped doors that wouldn't close (stating the landlord was happy with the situation because air would circulate throughout the property). Permanent condensation in broken double glazing. On moving in flat was dirty and not cleaned properly ...
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“Received a very professional helpful service ......”

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Aug 27,2019
Minithumbup
By: 'Dawn'
Aug 27,2019
0 people found
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Received a very professional helpful service from Leaders when we bought a flat through them this month. Adam in particular was very knowledgeable and reassuring. He guided us through the process and nothing was too much trouble for him. If this is an example of ...
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“Absolute shambles. Worst agents I have ever encountered. No communication ......”

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Sep 07,2017
Minithumbdown
By: 'jakkkkkkk'
Sep 07,2017
6 people found
this helpful
Absolute shambles. Worst agents I have ever encountered. No communication between staff members. One member says something another says the complete opposite. Shocking service and the moving in process took far too long and the help they offered was next to nothing. Could barely ever ...
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Comment on agent fees
They don't deserve any fees.
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“I have dealt with several estate agents in moving on ......”

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Mar 04,2014
Minithumbup
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Margarita
By: 'Kim'
Mar 04,2014
0 people found
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I have dealt with several estate agents in moving on this occasion. Jess Slater was the most consistent person I met. She listened to my needs, suggested properties that I might consider and respected my financial limits. She kept in touch without being intrusive; confirmed ...
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“We are happy to thanks the service we have received ......”

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Nov 29,2013
Minithumbup
By: 'S'
Nov 29,2013
0 people found
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We are happy to thanks the service we have received from Leaders; Jess has been very helpful and kind in answering all our questions....
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“I had a pleasant experience renting a flat through Leaders. ......”

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Nov 26,2013
Minithumbup
By: 'Jo'
Nov 26,2013
0 people found
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I had a pleasant experience renting a flat through Leaders. The team were nice and professional and the process went very smoothly. Having had a very bad experience with another estate agency previously, I really appreciated how easy they were to deal with....
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“As first-time landlords, we were looking for a stress-free letting ......”

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Nov 25,2013
Minithumbup
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Helen
By: 'Mr'
Nov 25,2013
1 people found
this helpful
As first-time landlords, we were looking for a stress-free letting for our property, and Leaders Surbiton certainly delivered the goods. Having wasted six weeks with a close competitor, we went to Leaders who had potential tenants lined up for us in a matter of moments. ...
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“The staff at Leaders, particularly Helen, were very helpful and ......”

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Oct 27,2013
Minithumbup
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Helen
By: 'T'
Oct 27,2013
0 people found
this helpful
The staff at Leaders, particularly Helen, were very helpful and supportive during our recent (June-Aug, 2013) property search and move. My husband and I were in the position of moving out of our last flat, not because we wanted to, but because we had to (due ...
read full review
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“I have been using Leaders to manage my property in ......”

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Oct 24,2013
Minithumbup
By: 'Dave'
Oct 24,2013
0 people found
this helpful
I have been using Leaders to manage my property in Surbiton for around 7 years. During this time, the service that has been provided has been excellent with limited invention required from myself which is very helpful due to me moving around Europe with my job. ...
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“I found all the members I have dealt with, Chris, ......”

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Oct 23,2013
Minithumbup
By: 'Mary'
Oct 23,2013
0 people found
this helpful
I found all the members I have dealt with, Chris, Amy and Yvonne to be very efficient and helpful. They follow all the proper rental procedures and recommended workmen who were well priced. They also found good professional tenants for me and so far, everything ...
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“Having dealt with a number of letting agencies as a ......”

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Oct 23,2013
Minithumbup
By: 'Will'
Oct 23,2013
0 people found
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Having dealt with a number of letting agencies as a landlord, I can say without hesitation that Leaders are the best I have come across. The consultant I dealt with was fantastic. Friendly, professional, and extremely knowledgeable, all the way from the first visit to ...
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“I've used Leaders in Surbiton for 3 years, and recently also ......”

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Oct 23,2013
Minithumbup
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Chris
By: 'Deborah'
Oct 23,2013
0 people found
this helpful
I've used Leaders in Surbiton for 3 years, and recently also Leaders Walton. I am a landlord and they have always been very helpful and responsive in our dealings. Chris and Sean have always been happy to talk through local market conditions and have been very ...
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“Both Amy and Chris from the Surbiton branch have been ......”

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Aug 30,2013
Minithumbup
By: 'fiona'
Aug 30,2013
0 people found
this helpful
Both Amy and Chris from the Surbiton branch have been most helpful to us in getting tenants for two properties. This is our first time as landlords and they and their team have always been friendly and given good advice. The properties were were let ...
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“My fiance and I have been very satisfied by the ......”

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Aug 21,2013
Minithumbup
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Amy
By: 'Kate'
Aug 21,2013
0 people found
this helpful
My fiance and I have been very satisfied by the service we have received from Leaders; Amy, Helen and Jess have been very helpful in answering all our questions considering that this is the first time we have rented. There were a few matters in ...
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“I instructed Leaders to find a tenant for my flat ......”

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May 24,2013
Minithumbup
By: 'Peter'
May 24,2013
0 people found
this helpful
I instructed Leaders to find a tenant for my flat in Surbiton. I found Amy Claydon and her team to be helpful and responsive; it was clear from the beginning that Leaders "know their market", and they provided me with a thoroughly professional service. Leaders ...
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“I have rented several properties through this agent. They have ......”

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Nov 24,2012
Minithumbup
By: 'David'
Nov 24,2012
0 people found
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I have rented several properties through this agent. They have a very good dedicated rental team specially Sean, Chris and Helen. The property manager actually works from Surbiton branch which is very useful, as she knows the area and each individual property. The contracts and ...
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“Have dealt with Sean from the outset on letting our ......”

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Nov 21,2012
Minithumbup
By: 'Charles'
Nov 21,2012
0 people found
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Have dealt with Sean from the outset on letting our property, and Yvonne looks after the management of the house. I always find them both helpful and efficient. As a result our property has always been rented through Leaders....
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“Have used Leaders for 3 years and am very pleased with ......”

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Nov 19,2012
Minithumbup
By: 'Davies'
Nov 19,2012
0 people found
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Have used Leaders for 3 years and am very pleased with the service. They manage the flat and I have been lucky not to have too much maintenance issues but rent is always paid on time and they always answer my calls (unlike my last agent). ...
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“A very professional and complete team. Highly responsive and always ......”

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Sep 14,2012
Minithumbup
By: 'Jakins'
Sep 14,2012
0 people found
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A very professional and complete team. Highly responsive and always happy to assist with issues. They have a very good local knowledge and we have been able to achieve the rentals they advised on over the last 4 tenancies. We have now used them for the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:05 PM 15/03/2014 by Christopher Dias

Awards won by Leaders, Surbiton KT6 4QR



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