50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 21,2013
Oct 21,2013
22
people found
this helpful
this helpful
I rented my house through JDW and then received an offer from the tenant who wanted to acquire the property. As it happens, we were thinking of selling up. We agreed the terms of the sale on a private basis and then the sale was concluded. About a month after the sale I received a call from JDW seeking a commission of 1.50% of the sale consideration. They told me the tenancy agreement that we signed in 2012 contains a clause whereby if a Tenant sourced by JDW ends up acquiring the property, they have the right to claim the "standard sale and purchase commission". Having sought advice my solicitor, he advised me that this clause is Illegal. He cited a ruling by the High Court against Foxtons in 2009 relating to the Unfair Terms in Consumer Contracts Regulations 1999. Furthermore, he referred me to The Property Ombudsman Code of Conduct (Paragraph 3j) which states "that an agent's Terms of Business must not require the payment of commission in circumstances where the tenant agrees to purchase the property unless this is subject to a separate sales agreement". Anyway, I referred JDW to discuss this with my solicitor. We made no progress, so my solicitor referred them to the Property Ombudsman who confirmed that the 2009 ruling was very clear. Just be warned, this sort of clause should not appear in any tenancy agreement and if it does, it goes against all recommended practice and cannot be upheld in a court of law! I am so relieved in avoiding having been caught out ! ! !
What agent could do to change your mind?
Dishonest. Illegal clause in tenancy agreementAttached Filesnbsp;
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Latest Reviews
13th Oct 2020
reviewed by 'Manuel'
3rd Feb 2019
reviewed by 'K'
22nd Feb 2017
reviewed by 'william'
14th Jan 2014
reviewed by 'Sophia'
20th Dec 2013
reviewed by 'Huw'
9th Dec 2013
reviewed by 'Charlie'
Opening Hours
Address
John D Wood & Co
501 Battersea Park Road
Battersea,London
Greater London
SW11 4LW
020 7717 5105
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 5 | 0 | 4 | 0 | 1 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Oct 13,2020
Oct 13,2020
0
people found
this helpful
this helpful
Quite possibly the worst company in the UK. John D Wood manages a flat we have are renting out and it's taken them 7 months to fix a rodent problem we had in our property.
The service is appalling and I can easily say it's the ...
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Feb 03,2019
Feb 03,2019
1
people found
this helpful
this helpful
I moved to my wonderful new home in Battersea. I had great help from Sophie and the team at John D Wood. This is the second home I have bought through this company in thirty years. The whole expierience was smooth and professional and I ...
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Comment on agent fees
Everything was thoroughly explained.
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Feb 22,2017
Feb 22,2017
6
people found
this helpful
this helpful
John D Wood Manages my property whilst I am based overseas. do not use them if you want your property properly managed. Terrible service...
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Jan 14,2014
Jan 14,2014
6
people found
this helpful
this helpful
I would advise anyone looking to rent a house (or landlord for that matter) to use anyone in preference to John D Wood in Battersea.
They do the minimum possible. Emails to the property manager go un-answered. On top of that, we have had 3 different ...
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Dec 20,2013
Dec 20,2013
6
people found
this helpful
this helpful
I contacted John D Wood in Battersea as prospective renter. At first she seemed pleasant and asked me a lot of details about my search. I told her that I was only interested in properties in and around Queenstown Road, no where else. She later ...
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Dec 09,2013
Dec 09,2013
11
people found
this helpful
this helpful
I have been renting my flat with John D Wood for the last 4 years. Like most managing agents, they have been pretty useless but happy to pocket their 15% Management Commission from me for frankly not a lot. Anyway, my main gripe came as a result ...
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What agent could do to change your mind?
Unethical. They tried to hoodwink me into accepting something which breaches the law let alone the Property Ombudsman's guidelines.Attached Filesnbsp;
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Nov 29,2013
Nov 29,2013
16
people found
this helpful
this helpful
I have the worst experience with John D Wood estate agency!! To start with they charge me an agency fee of £275 (plus VAT) to check my references -and I know they have NOT checked anything! After that they made a real mess with the contract ...
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What agent could do to change your mind?
Better diligence in drafting tenancy agreement and more integrity in dealing with tenants.Attached Filesnbsp;
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Oct 21,2013
Oct 21,2013
22
people found
this helpful
this helpful
I rented my house through JDW and then received an offer from the tenant who wanted to acquire the property. As it happens, we were thinking of selling up. We agreed the terms of the sale on a private basis and then the sale was ...
read full review
read full review
What agent could do to change your mind?
Dishonest. Illegal clause in tenancy agreementAttached Filesnbsp;
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Yes
Yes
Oct 20,2013
Oct 20,2013
22
people found
this helpful
this helpful
Terrible experience with JDW in Battersea. After the tenant moved in, I did not receive rent for the first 3 months as they took their fee up front. This was the first that I knew about this and however much I raised this issue, I hit ...
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What agent could do to change your mind?
Be more honest with me in dealings on fees and manage property betterAttached Filesnbsp;
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Sep 11,2013
Sep 11,2013
27
people found
this helpful
this helpful
Ok, this my first time on this website. When it comes to reading things on the internet, I generally don't take them for granted. Therefore, in this review I hope to share with you my experience and whether you accept my story, I will give ...
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What agent could do to change your mind?
General observation: to act with honesty and integrity which was lacking in our negotiations. Precise observation, to do a much better on drafting contracts rather than send a generic document, otherwise their charge of ‚£275 + VAT is unjustifiable.Attached Filesnbsp;
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Sep 03,2013
Sep 03,2013
27
people found
this helpful
this helpful
First time renter with John D Wood. Cannot recommend them I am afraid. Charged me £275 to draft the Tenancy Agreement which was full of mistakes. They told me that they would clean the flat before moving in, they did not do this. 10 days after rental, ...
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What agent could do to change your mind?
Responding to correspondence. Paying rent promptly. Following basic instructions (some of which were relayed 4 times).Attached Filesnbsp;
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May 23,2013
May 23,2013
27
people found
this helpful
this helpful
Not good experience at all.
Took several weeks and a lot of chasing to recover my monies from their so-called "Registration fee" (read Extortionate fee). As to be expected their tendency not to respond, and ignore requests for explanation of their fees deducted also remains ...
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Sep 03, 2013
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(1)
Just be mindful that the Office of Fair Trading got a ruling from the High Court in 2011, precisely to protect Landlords against such sharp practice of evergreen fees and renewal, the onus is now on the Letting Agent "to check that their terms and conditions are fair and transparent".
This means that such fees have to be very clearly highlighted (bold underlining etc.) and frankly should be stipulated orally and followed up by an email for good order.
More details on the OFT website below: ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
