“Nobody turned up at the property I was meant to ......”
1 Star Review
Oct 04,2013
By:
'Ayan'
Oct 04,2013
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (Prospective customer)
Postcode: NE2
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Nobody turned up at the property I was meant to view today. I called the agent James who the appointment was with and was informed that he didn't come into work today and another colleague was supposed to take over the viewing. I called the office and was told that someone (not the lady herself mind) called me this morning and left a voice mail. When I told her that nobody called or left me voicemail, I was promptly advised there was nothing that could be done anyway cause the agency does not yet have the key to the property!! I wasted an hour driving up and spent forever dealing with these unprofessional people to drive back empy handed. Take my advice, use another agency and spare yourself the headache.
What agent could do to change your mind?
Don't lie and say someone called you when blatantly nobody did. Don't book viewings for propeties you don't have the keys for or have access to and try to make an effort to help your customers.
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