80% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
57% lettings fee satisfaction
Sep 30,2013
Sep 30,2013
4
people found
this helpful
this helpful
I am the landlord of a property and was looking for a quick efficient marketing. When I first spoke to the Office Manager Preeti Kaur at Bairstow Eves she assured me of how easily she would be able to let my property, mentioning that she had 150 prospective tenants on her books. I have had plenty of dealing with estate agents in my time so decided to dual-market and it was the best thing I could have done. Preeti has made absolutely no effort what so ever to rent my property out. Due to her lack of ability to get round to the property, my current tenant had to send her some photos of the house (which I found ridiculous) and when she first entered a property description onto Right Move, it was like it had been written by a three year old. One of the sentences she used was "property is neat and and modern built" and how any self-respecting estate agent could state that this is an adequate description I have no idea. After failing to make arrangements to get further photos, Preeti stated that my tenant had been "inflexible" but what she didn't count on was that I am in close contact with my tenant who informed me that it had been 3 weeks since Preeti had tried to contact her! While all this was going on, my 2nd estate agent had been busy arranging viewings and thanks to The Property Lounge (who have provided me with an excellent service throughout) I now have a new tenant. As a final irony, I have just spoken to the new tenant who informed me that she had called Bairstow Eves on 3 occasions to arrange viewings and they had not once called her back. In summary, if you're a landlord who wants a property rented out quickly speak to The Property Lounge, if you want an empty property and an absolutely atrocious level of service, call Preeti Kaur at Bairstow Eves.
What agent could do to change your mind?
The agent could have kept promises, been at least 1% efficient and returned calls to prospective tenants. I do not feel this would have been too much to ask from an estate agent!Attached Filesnbsp;
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Latest Reviews
25th May 2022
reviewed by 'Helen'
6th May 2022
reviewed by 'Barry'
30th Oct 2021
reviewed by 'Terry Havenhand'
22nd Oct 2021
reviewed by 'Jade'
11th Aug 2021
reviewed by 'Julie E Dowen'
8th Mar 2021
reviewed by 'Candice Vann'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 89% | £67,500 | £155,000 |
| Lettings | 100% | 57% | £850 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 3 | 3 | 2 | 3 | 2 | 3 | 1 | 2 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 25,2022
May 25,2022
0
people found
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this helpful
This is the first time in my life that i have ever rented a property as have always owned my property. So this was completely new to me. After seeing potential properties online , rightmove etc, i contacted various estateagents.
Out of 12 agents called Bairstows eves ...
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May 06,2022
May 06,2022
0
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Just like to thank the girls for the service they have provided for the sale of my home
Very professional and all went with no problems
Thank you again...
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Oct 30,2021
Oct 30,2021
0
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Stacey and Gracie were absolutely amazing at selling our flat! It would not have been sold without them. They were super organized, had impeccable communication, and were always approachable. They have a vast knowledge regarding the property market and always made themselves available to answer ...
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Oct 22,2021
Oct 22,2021
0
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I just wanted to say thank you to Sarah Collins for being the best mortgage advisor anyone could want, Sarah is very caring, understanding, and is always approachable even when she doesn't have to be, she has gone above and beyond to help me and ...
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Aug 11,2021
Aug 11,2021
0
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i would like to thank sarah collins mortgage adviser for all she as done you have turned our lives around .
fantastic lady very pleasent and 100% on the ball i would recommend this lady all the time .
regards Julie Dowen / John Brown xx...
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Mar 08,2021
Mar 08,2021
0
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Absolutely brilliant I was
House hunting for a while and finally going through bairstow eves estate agent was brilliant can’t recommended enough Siobhan at Walsall branch helped me every step of the way finally found the home we love! She went out of her ...
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Sep 25,2019
Sep 25,2019
0
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I have just completed my remortgage with Sarah as my mortgage advisor. Fabulous friendly service, very professional and she took the time to find the best deal for me. Smooth transaction, and kept in touch throughout the appication, sometimes going beyond her remit to get ...
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Aug 15,2019
Aug 15,2019
0
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Very pleased with the service from initial viewing with Naomi and help when either phoning in with queries or on office visits .
Also a mention to Stacey who was also very helpful and a thanks to 'Sukhy' for sorting out my mortgage ....
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Apr 27,2019
Apr 27,2019
1
people found
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this helpful
Not without problems and fees much too high but Stacey Pickering took the helm later on and helped clinch the deal....
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Comment on agent fees
Excessive, but moderated later.
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Mar 04,2019
Mar 04,2019
0
people found
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A message for Stacey and her team. Thank for the great service I've received over ten years as a professional landlord they have always pulled out all the stops so thank you all for the professionalism and friendly service.
C. Harrison....
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Feb 20,2019
Feb 20,2019
0
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The initial valuation was put too high as market has not moved into that direction of price. Prospective buyer was found quickly but buyer was dropping out and coming back. But the persistance of staff members Stacey Pickering and Lucy Byng kept the process on ...
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Comment on agent fees
It appeared that valuation was put higher to base fees on it, but when put to the market there was no response on that price level, and I was approached to lower price to attract potential buyers.
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Feb 04,2019
Feb 04,2019
0
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Very good and fast service. Recommend .Fees are pretty high., 275£ per person.I received the keys 4 days after viewing....
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Comment on agent fees
Expensive. 550£ for 2 adults
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May 04,2017
May 04,2017
2
people found
this helpful
this helpful
Legalised mafia!
False advertising, false promises made on viewing!! Couldnt be any faster at taking your money if they tried then couldn't be anymore useless as a 'manager' when you question legal requirements of a property they represent stating building regulations act of 2015 goes in ...
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Comment on agent fees
BAD
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May 04,2017
May 04,2017
2
people found
this helpful
this helpful
Zero heart or soul towards people who pay there wage, if the agents actually took viewing and note of there advertised properties instead of worrying what shoes to wear for work and if hair looks good they might have an understanding of living conditions and ...
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Comment on agent fees
Legalised mob
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Nov 23,2015
Nov 23,2015
0
people found
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Excellent service received from all of the team at Bairstow Eves. They could not do enough for my brother through the whole buying process. They where professional and pro active with the purchase at all time which resulted in a start to finish timeline of 8 ...
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Aug 31,2015
Aug 31,2015
2
people found
this helpful
this helpful
Tenants late with first payment then only gave us 30% of second , have rang agents a total of 12 times asking for updates on arrears and requested callbacks on news not once have they rang back also no reply on several emails, last two times they promised ...
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Mar 19,2015
Mar 19,2015
1
people found
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this helpful
The service I received was absolutely appalling. I was told there fees were inline with other natinonal estate agents only to discover later that they were almost double ! They made many promises when they took on my property but failed to carry out most of ...
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What agent could do to change your mind?
I was told they were in line with other national agents but my solicitor was appalled when she found out how much we had to pay them.Attached Filesnbsp;
Comment on agent fees
I was told they were in line with other national agents but my solicitor was appalled when she found out how much we had to pay them.
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Mar 02,2015
Mar 02,2015
1
people found
this helpful
this helpful
Absolutely useless. You phone you get fobbed off and lied to. You ask a question never answer it just say that's great I will get back to you. But they never do. Avoid like then like plague. They have made moving even more stressful and ...
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Feb 01,2014
Feb 01,2014
2
people found
this helpful
this helpful
Having let properties for 20 years and dealt with this agents for over 10 years I foolishly believed their service would be up to it's previous good standard. I found out the hard way that this is far from the case with recent change in branch management. ...
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Sep 30,2013
Sep 30,2013
4
people found
this helpful
this helpful
I am the landlord of a property and was looking for a quick efficient marketing. When I first spoke to the Office Manager Preeti Kaur at Bairstow Eves she assured me of how easily she would be able to let my property, mentioning that she ...
read full review
read full review
What agent could do to change your mind?
The agent could have kept promises, been at least 1% efficient and returned calls to prospective tenants. I do not feel this would have been too much to ask from an estate agent!Attached Filesnbsp;
Was this helpful?
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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