Castles Estate Agents (Aldershot & Farnham)
Aldershot, GU11
4.6/5, 45 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction

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“Excellent service from both Scott and Mike who spent many ......”

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Oct 02,2010
Minithumbup
By: 'Pam'
Oct 02,2010
0 people found
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Excellent service from both Scott and Mike who spent many months finding a suitable buyer and coping with all the setbacks in a professional manner. We really feel that they went 'all out' to sell our property and we couldn't have asked for more, from them.
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Latest Reviews

View all Reviews 45
15th Dec 2020
reviewed by 'Katie'
“This is the 2nd time we have used Castles and yet again the service was excellent, we cannot recommend them ......”
26th Jun 2014
reviewed by 'Tanzy'
“Duncan and Marina sold my house in a week! They made the transaction as hassle free as possible. I was ......”
22nd Oct 2013
reviewed by 'V'
“We can't recommend Marvellous Marina and her fantastic team at Castles enough.Although the property didn't sell it certainly wasn't ......”
9th Jul 2012
reviewed by 'W'
“Neil was originally with Betteridge, but transferred to Castles as Betteridge ceased trading. He was helpful and came to the ......”
15th May 2012
reviewed by 'Phil39'
“Excellent staff, very helpful and they also gave the most accurate valuation of our property. We liked the fact that ......”
3rd May 2012
reviewed by 'M'
“We instructed castles having already seen a property we liked but didn't have much hope in selling in time to ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 13:00
Address

Castles Estate Agents (Aldershot & Farnham)
175 Victoria Road
Aldershot
Hampshire
GU11 1JU
01252 333003

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £247,000 £367,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 25 1 16 0 0 1
Areas covered
  • GU11
  • GU12
  • GU14
  • GU15
  • GU51
  • GU52
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Aldershot, GU11
Farnham, GU9

“This is the 2nd time we have used Castles and......”

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Dec 15,2020
Minithumbup
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Duncan
By: 'Katie'
Dec 15,2020
0 people found
this helpful
This is the 2nd time we have used Castles and yet again the service was excellent, we cannot recommend them highly enough. We were supported all the way through the process, right to completion. A particular thank you to Ellie who worked extremely hard for ...
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“Duncan and Marina sold my house in a week! They ......”

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Jun 26,2014
Minithumbup
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Duncan
By: 'Tanzy'
Jun 26,2014
0 people found
this helpful
Duncan and Marina sold my house in a week! They made the transaction as hassle free as possible. I was kept completely in the loop and nothing was to much trouble, Duncan even went out of his way to pick up some missing paperwork for ...
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“We can't recommend Marvellous Marina and her fantastic team at ......”

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Oct 22,2013
Minithumbup
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Marina
By: 'V'
Oct 22,2013
0 people found
this helpful
We can't recommend Marvellous Marina and her fantastic team at Castles enough. Although the property didn't sell it certainly wasn't due to lack of enthusiasm or determination from everyone in the office. We were kept up to date with everything every step of the way. ...
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“Neil was originally with Betteridge, but transferred to Castles as ......”

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Jul 09,2012
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Neil
By: 'W'
Jul 09,2012
0 people found
this helpful
Neil was originally with Betteridge, but transferred to Castles as Betteridge ceased trading. He was helpful and came to the property to meet us when requested over the course of 3 viewings. Overall he was friendly and helpful and the service was generally good. The only ...
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“Excellent staff, very helpful and they also gave the most ......”

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May 15,2012
Minithumbup
By: 'Phil39'
May 15,2012
0 people found
this helpful
Excellent staff, very helpful and they also gave the most accurate valuation of our property. We liked the fact that Neil sent a letter before he came round introducing himself. They may not be the largest in Aldershot but we really liked the personal attention ...
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“We instructed castles having already seen a property we liked ......”

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May 03,2012
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Duncan
By: 'M'
May 03,2012
0 people found
this helpful
We instructed castles having already seen a property we liked but didn't have much hope in selling in time to be able to offer on the property. However we had a near asking price offer within 24hours of the property going on the market. We ...
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“We received excellent professional advice from Steve relating to the ......”

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Feb 16,2012
Minithumbup
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Tracy
By: 'Woodbarn'
Feb 16,2012
0 people found
this helpful
We received excellent professional advice from Steve relating to the relative advantages/disadvantages of selling or letting our flat (a small ground floor flat in a property containing 6 other flats very close to Farnham town centre). Having decided to hold on ownership of the property ...
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“We have just completed and are very pleased with the ......”

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Jan 18,2012
Minithumbup
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Simon
By: 'blackbird'
Jan 18,2012
0 people found
this helpful
We have just completed and are very pleased with the quality and level of service Castles provided, Duncan, Simon and Debbie were friendly, professional, helpful and accomodating. Having used several estate agents in the area over the past few years and dissapointed with most of ...
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“Great service, always available to help (Duncan). We arranged the ......”

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Dec 27,2011
Minithumbup
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Duncan
By: 'Mrs'
Dec 27,2011
0 people found
this helpful
Great service, always available to help (Duncan). We arranged the viewing with Simon- he's very patient, always smiling and really helpful. We had viewings with other agents from different agencies but Castles, Simon in particular, are the best. Would recommend to use them....
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“The best estate agent we have ever used, a very ......”

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Dec 25,2011
Minithumbup
By: 'Mr'
Dec 25,2011
0 people found
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The best estate agent we have ever used, a very difficult purchase due to lots of issues with the seller but Duncan put himself out to sort issues and keep us informed every step of the way! Even arrived to give us the keys and ...
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“We were very pleased with the service we received from ......”

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Dec 24,2011
Minithumbup
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Duncan
By: 'Vicky'
Dec 24,2011
0 people found
this helpful
We were very pleased with the service we received from Duncan and his team. They were very responsive and were excellent in terms of communication. We were kept informed of each development in the selling process and even when the key agents were away the ...
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“Competitive rates, Good market knowledge. I was satisfied with how ......”

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Dec 22,2011
Minithumbup
By: 'Jenni'
Dec 22,2011
0 people found
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Competitive rates, Good market knowledge. I was satisfied with how the Sale of my house was conducted. I would recommend Castles and their Services....
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“I found Castles to be very efficient and helpful keeping ......”

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Dec 22,2011
Minithumbup
By: 'Mrs'
Dec 22,2011
0 people found
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I found Castles to be very efficient and helpful keeping me informed throughout the process. Great customer service. I would not hesitate to recommend Castles to friends and family....
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“A savvy and personalised service with an excellent knowledge of ......”

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Dec 21,2011
Minithumbup
By: 'Cassy'
Dec 21,2011
0 people found
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A savvy and personalised service with an excellent knowledge of the property market and property marketing, Castles provided the most accurate valuation and great images for the sale of our property. Their work with progressing the sale was really spot on and I would definitely ...
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“I'm glad the people we were buying off chose to ......”

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Oct 07,2011
Minithumbup
By: 'Andy'
Oct 07,2011
0 people found
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I'm glad the people we were buying off chose to use Castles as their estate agent. Buying a property through these agents was actually an enjoyable process. They were very helpful and accommodating which was especially important as we were first time buyers. They were ...
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“I would like to thank Duncan, and all at Castles, ......”

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Sep 30,2011
Minithumbup
By: 'Michael'
Sep 30,2011
1 people found
this helpful
I would like to thank Duncan, and all at Castles, for the way in which they helped with the purchase of my new house. The moving in pack is genius, very well thought out, and helpful especially the sweets as I have a vaery sweet ...
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“After a few false starts with other Estate Agents and ......”

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Sep 08,2011
Minithumbup
By: 'James'
Sep 08,2011
0 people found
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After a few false starts with other Estate Agents and almost being at the point of giving up trying to sell our flat, we decided to go to Castles for one last go - this turned out to be a really good decision and one ...
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“Penny & Tracey were simply fantastic. I've had a few bad ......”

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Sep 07,2011
Minithumbup
By: 'S'
Sep 07,2011
0 people found
this helpful
Penny & Tracey were simply fantastic. I've had a few bad experiences with agents in the past but the team at Castles looked after the whole process of finding and moving a new tenant in. From start to finish Tracey was friendly, professional and extremely efficient. ...
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“Excellent profrssional service from start to finish, with continuous follow-up ......”

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Jul 29,2011
Minithumbup
By: 'P'
Jul 29,2011
0 people found
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Excellent profrssional service from start to finish, with continuous follow-up throughout....
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“Castles Aldershot branch were OK and competent enough.At one ......”

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Jul 03,2011
Minithumbup
By: 'mjw'
Jul 03,2011
0 people found
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Castles Aldershot branch were OK and competent enough. At one point during my property purchase there was an unexplained hiatus which I never really got to the bottom of - both sets of solicitors blaming each other for the failing to send paperwork. At this ...
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“I found the estate agent Simon who came to carry ......”

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Jul 01,2011
Minithumbdown
By: 'Seller_C'
Jul 01,2011
0 people found
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I found the estate agent Simon who came to carry out a valuation on my property to be very patronising. He talked down to me and I felt it was because of my age (I'm only 24) and to an extent gender as he kept telling ...
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By: Duncan Pate
Nov 03, 2011
View all comments (1)
I am sorry to learn of your disatisfaction with the way you were dealt with by Simon (and previously Charlie). I am not familiar with the induvidual circumstances but if you would be kind enough to contact me personally I will thoroughly investigate your complaint. As you see from our other reviews we set very high standards and are always disappointed when clients feel our service had dropped below the standard they expect. I apologise on this occasion we haven't met our usual standards I hope ...

“Good level of service during a long and tricky sale ......”

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Mar 23,2011
Minithumbup
By: 'DaveF'
Mar 23,2011
0 people found
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Good level of service during a long and tricky sale and purchase....
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“...”

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Mar 14,2011
Minithumbup
By: 'Dave'
Mar 14,2011
0 people found
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...
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“...”

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Dec 15,2010
Minithumbup
By: 'PM'
Dec 15,2010
0 people found
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...
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“Mike&Scott at Castles Aldershot were a fantastic team to ......”

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Nov 16,2010
Minithumbup
By: 'Peter'
Nov 16,2010
0 people found
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Mike&Scott at Castles Aldershot were a fantastic team to deal with my purchase.They were extremely professional and pushed things at a very fast pace !I will recommend Castles to friends. Many thanks to all at the Aldershot Branch for such terrific service...
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“I sold with Aldershot and bought with Farnham. Both branches ......”

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Nov 08,2010
Minithumbup
By: 'KC'
Nov 08,2010
0 people found
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I sold with Aldershot and bought with Farnham. Both branches service was excellent and I"d like to thank them for all their hard work. They were more forthcoming with information and far more willing to press for results than the solicitors for which I"...
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“All of the team at the Aldershot office were very ......”

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Oct 29,2010
Minithumbup
By: 'Mark'
Oct 29,2010
0 people found
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All of the team at the Aldershot office were very helpful and efficient (despite them undergoing an offcie refit at the time) and Scott was extremely patient and courteous despite having to endure my phone calls on an almost daily basis to find out what ...
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“The house I bought was the 2nd Castles showed me ......”

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Oct 09,2010
Minithumbup
By: 'Twiga'
Oct 09,2010
0 people found
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The house I bought was the 2nd Castles showed me and in the end I came back for a 2nd look and made an offer. Mike and Scott were very good about sorting out viewings even at short notice as I only had a week ...
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By: Duncan Pate
Oct 19, 2010
View all comments (1)
Thank you very much for your kind comments. We appreciate feedback it is extremely useful in our quest to continue improving our service. I agree with your comments on the length of time it sometimes takes, this is a source of some frustration for us too! I hope you will enjoy your new home. Duncan Pate MD Castles ...

“Excellent service from both Scott and Mike who spent many ......”

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Oct 02,2010
Minithumbup
By: 'Pam'
Oct 02,2010
0 people found
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Excellent service from both Scott and Mike who spent many months finding a suitable buyer and coping with all the setbacks in a professional manner. We really feel that they went 'all out' to sell our property and we couldn't have asked for more, from ...
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“I am an investment buyer of residential property and this ......”

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Oct 01,2010
Minithumbup
By: 'Andrew'
Oct 01,2010
0 people found
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I am an investment buyer of residential property and this was my first dealings with Castles - Scott, Mike and the team were very helpful. Overall, impressed with the service style, responsiveness to my particular needs (as a buyer) which included several property access visits ...
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Awards won by Castles Estate Agents (Aldershot & Farnham), Aldershot GU11 1JU



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