0% sales valuation accuracy
0% sales fee satisfaction
Sep 24,2013
Sep 24,2013
1
people found
this helpful
this helpful
Austin Gray is a small estate agents based at the Seven Dials area in Brighton. From start to finish, we found them a godsend in helping us to navigate the tricky and stressful period of selling our flat. The flat marketing materials were produced quickly and to a high quality and we had viewers through the door before it even hit Rightmove.
They have a small team there and all the agents have an in depth knowledge of the area and the little quirks of our flat and lease situation (very important in Brighton).
The flat sold within three weeks.
However, this agency really earned its money in the period between us accepting an offer and exchange of contracts. We had a number of very stressful incidents with legalities and Graham completely took charge, going above and beyond by phoning and emailing us several times a day, even if just to tell us that there was no update. He even called while he was on annual leave!
We probably would have fallen apart without this help and I can't recommend Austin Gray highly enough.
Don't be dazzled by some of the larger chains' claims of x number of branches. Getting a buyer for your property is only about a third of what an estate agent does for you.
Make sure your agent, like Austin Gray, knows what they are doing.
They have a small team there and all the agents have an in depth knowledge of the area and the little quirks of our flat and lease situation (very important in Brighton).
The flat sold within three weeks.
However, this agency really earned its money in the period between us accepting an offer and exchange of contracts. We had a number of very stressful incidents with legalities and Graham completely took charge, going above and beyond by phoning and emailing us several times a day, even if just to tell us that there was no update. He even called while he was on annual leave!
We probably would have fallen apart without this help and I can't recommend Austin Gray highly enough.
Don't be dazzled by some of the larger chains' claims of x number of branches. Getting a buyer for your property is only about a third of what an estate agent does for you.
Make sure your agent, like Austin Gray, knows what they are doing.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
13th Jun 2014
reviewed by 'DC'
24th Sep 2013
reviewed by 'James'
Opening Hours
Address
Austin Gray
123-125 Dyke Road
Hove
East Sussex
BN3 1TJ
01273 232 232
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £189,950 | £189,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
- BN1
- BN2
- BN3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 26,2020
Sep 26,2020
1
people found
this helpful
this helpful
SELLERS BEAWARE!! Agent only does sole agency selling and Shocking experience rude and unprofessional. !!!!! !!!!!!!!!! !!!!!!!! !!!!!! !!! !!!!!!!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2014
Jun 13,2014
5
people found
this helpful
this helpful
Be aware of this Estate Agent! "*" WHY ON EARTH GAZUMING IS ALLOWED IN LAW?
I have been searching for a flat for the last three months and finally found this flat which I totally fell in love with, I viewed it over the weekend and ...
read full review
read full review
What agent could do to change your mind?
They should have objected to the other offer, it was only just under ‚£2k more than my offer and it was a moral thing to do as a human being.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Nov 29, 2014
View all comments
(1)
Dear DC
I just came across this whilst looking for contact details an thought I would give you an objective view. An estate agent is legally bound to put all offers forward up until exchange of contracts. This means that regardless of what stage you are at in the process if sales memos have gone out, solicitors instructed or even surveys done the agent has to put that offer forward, they would be breaking the law and leaving themselves open to prosecution. A few £1000 either way will make no ...
Sep 24,2013
Sep 24,2013
1
people found
this helpful
this helpful
Austin Gray is a small estate agents based at the Seven Dials area in Brighton. From start to finish, we found them a godsend in helping us to navigate the tricky and stressful period of selling our flat. The flat marketing materials were produced quickly ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:49 AM 03/09/2015 by Graham Farthing
