83% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Sep 23,2013
Sep 23,2013
0
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Castle have been incredibly brilliant in helping me rent my properties, they are quick to make sure that suitable tenants are found. There communication between me, the tenants and the company are brilliant they always keep me in the know of what is going on at the property and are so helpful with keeping my tenants happy. I have been with Castle for a long time now and would never look at any another estate agents to help me rent my properties. Special Thanks to Bill Walia and Joshua Carlo who never let me down. Thank you!!
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Latest Reviews
16th Nov 2015
reviewed by 'Tommy'
14th Nov 2015
reviewed by 'Claire'
6th Feb 2015
reviewed by 'Sam'
6th Feb 2015
reviewed by 'Sarah'
Opening Hours
Address
Castle Residential (London)
38 St. Marys Road
Ealing,London
Greater London
W5 5EU
0208 579 8224
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £1,350 | £1,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 45 | 4 | 1 | 0 | 1 | 0 | 0 | 1 |
Areas covered
- Ealing, South Ealing,
- Northfields, Brentford,
- Ealing Common, Acton
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Jun 16,2017
Jun 16,2017
0
people found
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We have had the worst experience ever with highly irresponsible, negligent agency ever. They totally ignore Health and Safety issues and because of them we have been suffering water leaks for the past 5 months. They do not have the courtesy even to respond to complains ...
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Comment on agent fees
not worth the fees they charge
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Nov 24,2015
Nov 24,2015
0
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I have been a tenant of Castle Residential for my 2 previous properties and have found their customer service and professionalism impeccable. When moving in on both occasions, there has been absolutely no issue and paired me up with two great apartments! They manage my second ...
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Comment on agent fees
Very reasonable
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Nov 16,2015
Nov 16,2015
0
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Was a very professional services from start to finish. Will use again in the future, also gave me advice that I will take on boards in the next search.
Thanks again...
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Comment on agent fees
Very reasonable according to market standartd
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Nov 14,2015
Nov 14,2015
1
people found
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this helpful
I was recommended Castle Residential in Ealing by a friend who has been renting through the Hanwell Branch for a number of years. They are well known for catering to your needs rather than trying to rent out to you whatever they have on the ...
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Feb 06,2015
Feb 06,2015
0
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Tom was very helpful and friendly when helping me find a flat to rent I would defiantly contact him in the future if I needed to find another flat....
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Feb 06,2015
Feb 06,2015
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I would like to thank Tom for his assistance in finding a flat to rent he was very helpful and easy to deal with....
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Jun 17,2014
Jun 17,2014
0
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We were shown a good amount and different types of properties in order for us get a very good idea of the letting market in the area we were looking in, resulting in us renting a property that completely met our expectations in a short ...
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May 21,2014
May 21,2014
0
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Joe has been great from the moment he picked up the phone to me all the way through to signing the contract. I initially enquired about a property which had already been taken but Joe listened to my requirements and found me a property which ...
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Mar 14,2014
Mar 14,2014
1
people found
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I have used the agency and they were excellent - knew the area and properties very well (unlike Foxtons who actually had no shame to take me to a literally sh**ty flat). I did not feel pushed into sale which is a big point. ...
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Sep 23,2013
Sep 23,2013
0
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Castle have been incredibly brilliant in helping me rent my properties, they are quick to make sure that suitable tenants are found. There communication between me, the tenants and the company are brilliant they always keep me in the know of what is going on ...
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Sep 17,2013
Sep 17,2013
0
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Joshua showed us just a few places to rent before we went on holiday. When we then decided to go ahead with one of them while abroad, due to time pressures to get a place sorted, he dealt with everything very rapidly, smoothly, professionally and ...
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Sep 04,2013
Sep 04,2013
0
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Our experience with Castle Residential was an extremely positive one. Josh managed to secure a the perfect property for us, and at a lower price than other local agents would negotiate. He looked after us well throughout the whole process, and we feel very happy ...
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Aug 16,2013
Aug 16,2013
1
people found
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When I went to castle residential in the hope of acquiring a property to rent I hadn't much time as my contract was out in two weeks, my agent was josh and he got the ball rolling straight away. In the following days I viewed ...
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Aug 07,2013
Aug 07,2013
1
people found
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I was very impressed with Castle Residential in Ealing. Unlike so many agents, Josh was quickly able to understand what we were looking for in terms of finish, size, location and price and stuck exactly to that. He was very honest and upfront if he ...
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Jul 28,2013
Jul 28,2013
1
people found
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Joshua arranged a viewing at short notice and at a time which was convenient for me. I work until 5pm and had to travel 30 mins to get to Ealing so that was helpful and a promising start for my dealings with this particular agent. On ...
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Jul 28,2013
Jul 28,2013
1
people found
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Im writing this in thanks to Joshua who helped me and my family secure a home perfect for us. I would and will recommend him and Castle to my friends and family. The manner was very helpful and professional and we are extremely pleased with ...
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Jul 22,2013
Jul 22,2013
2
people found
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Helped us find a really nice house in our absolute time of need. Most definitely recommended to whoever is looking for a nice place in and around Ealing....
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Jul 21,2013
Jul 21,2013
0
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There was a leak and it took them 2 months to arrange anyone to have a look. Then nothing happened, I contacted them and was told the person who were dealing with was away. I was patient and waited for another 3 months, so I called them ...
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Jul 19,2013
Jul 19,2013
2
people found
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First of all I have to give a big thanks to Joshua for his proactive approach in selling my house.
For a young lad I was very impressed with the amount of people he showed in a short space of time.
Within two weeks of ...
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Jul 17,2013
Jul 17,2013
3
people found
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this helpful
Castle Residential have been amazing in helping accommodate us with the perfect property to suit me and my family. With regular updates and viewings of properties which Joshua thought were the best for us it took us less than two weeks to find our lovely ...
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Jul 13,2013
Jul 13,2013
4
people found
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Myself and my husband are so impressed with Castle Residential and Josh in particular.
We had been on the books of 3 other estate agents but were getting absolutely nowhere, when we decided to call Josh.
He came to look at the property on Monday and ...
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Jul 09,2013
Jul 09,2013
3
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Short and sweet... Is exactly my experience with Castle. Found the perfect property in such a short space of time.
They go the extra mile unlike other agents. Bill and josh were excellent. Would highly recommend them
Cheers guys...
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Jul 09,2013
Jul 09,2013
2
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I have to say I was initially weary of Joshua because of his youth, but once we started discussing my property I realised the depth in his knowledge of the current market. I found him to be very polite and professional at all times, Joshua ...
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Jul 04,2013
Jul 04,2013
2
people found
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I approached the Ealing estate agency seeking for a rental, the staff were friendly and very helpful. They gave me professional advise and browsed for properties that match my criteria. They ensured the viewing arrangements suited me regardless if it was outside office hours. I ...
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Jul 03,2013
Jul 03,2013
4
people found
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We were basically looking for a rented property with specific requirements at a very short notice and Joshua was our representative from icastle residential. He was really helpful & understood our requirements to the fullest.
We were very happy with the way we were dealt with ...
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Jun 28,2013
Jun 28,2013
2
people found
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Fantastic team really helpful and high recommended. At customers best interest at all times, they were helpful in that they kept looking around and keeping me update....
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Jun 27,2013
Jun 27,2013
4
people found
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As a new landlord I chose to use Castle Residential I found Bill & Josh very helpful. I would recommend Castle as they not only rented out my property within a week but also gave me a good rate...
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Jun 26,2013
Jun 26,2013
1
people found
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Renting this time has been an awful experience. When we took over the apartment, there were a number of repairs that should have been done prior to our occupation. In addition, the cleaning that had been done following the prior tenant's departure was very bad. ...
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Jun 27, 2013
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(1)
Dear Raisa Patel,
We have no tenant under your name and further more have not rented an apartment for £1600 in the last few months so I question the validity of this complaint. If you are indeed a " real " tenant then I would be more than happy to discuss your issues and resolve them for you.
Surj Walia
Lettings Director ...
Jun 18,2013
Jun 18,2013
1
people found
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Joshua was ok in helping get things agreed but after I moved in everything changed ¢â‚¬â€œtheir management person is so unhelpful that is if you can get hold of her. I was without a fridge for 3 weeks...
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Jun 18,2013
Jun 18,2013
4
people found
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I highly recommend Castle Residential, and they came recommended to me by a colleague. Josh took a genuine interest in understanding my requirements, and was professional and helpful, helping to secure my preferred property, and swiftly following up on any points I needed clarification on. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:19 AM 11/02/2015 by allAgents
