“They let the flat out without inspection - so when ......”
1 Star Review
Oct 01,2010
By:
'nesburrito'
Oct 01,2010
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
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They let the flat out without inspection - so when I got the keys the place was absolutely filthy, carpet stained black, with cigarette smoke still nearly visible in the air (it's a non-smoking flat). Appliances were not in working order, with the immersion heater so hot I got 2nd degree burns and am looking forward to a lovely scar for the rest of my life as a result. This is after they presumably fixed the water heater.
From the point of view of the landlord, they do not look out for your property, letting it out without regard to safety (opening you up to litigation, I imagine - I'm pursuing that angle at the moment given my personal injury) and not providing accurate recommendations regarding upkeep and basic safety codes.
From the tenant perspective they do not take care of you either - sure they leave you alone, but they leave you alone in a flat stinking of cigarettes, where the windows won't open (surely that's a basic inventory check?) and the appliances either don't work or are downright dangerous.
When I went to pick up the keys they just handed me the keys and pointed me to the street - no meet & greet at the flat, no walkthrough, nothing. More than impersonal, they're uncaring and in my experience, sloppy.
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