Balham, London, SW12
4.6/5, 88 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Lettings Agent Louise Brown was the consummate professional. I was ......”

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Sep 23,2013
Minithumbup
By: 'Gary'
Sep 23,2013
0 people found
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Lettings Agent Louise Brown was the consummate professional. I was the worst kind of client - didn't know where I wanted to rent, didn't know how long I'd need the flat, didn't have a real idea of budget but most of all, didn't really understand how the 'short let, furnished' system worked. The other agents I approached all told me to come back when I'd figured it out. In contrast, Louise patiently provided an overview of how the system worked, carefully talked me through my own situation and then diligently researched the market for my specific needs. Louise kept me updated but was also happy to put things on hold at various times as my own situation changed, asking me when I'd like her to check back with me or if I'd prefer to let things drop for a period. She was unfailingly courteous, responsive and positive throughout what for me was quite an ordeal; I couldn't recommend her more highly.
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Latest Reviews

View all Reviews 88
12th Apr 2019
reviewed by 'G'
“I highly recommend Steve English at Lauristons Wandsworth office. His excellent property knowledge and efficiency in arranging a valuation of ......”
3rd Jul 2017
reviewed by 'SPatel'
“After failing to find tenants for my flat in Balham through a competitor Marcello & Mark S approached us to help ......”
21st Mar 2017
reviewed by 'Ogo'
“Philip Mack is a brilliant agent who has in depth local knowledge from living in the Balham area and really ......”
18th Oct 2016
reviewed by 'Jaclyn'
“Where to start.One of the most difficult things I have ever done! Trying to sell my property while over ......”
11th Apr 2016
reviewed by 'JessLodge'
“Both Vicky Tevari and Jade Fitzpatrick were really helpful with my property search. I had two flats fall through with ......”
4th Apr 2016
reviewed by 'Tim'
“i was pleasantly surprised with Vik's approach and manner, he was professional, polite, helpful, and has made me rethink my ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Lauristons
120 Balham High Road
Balham,London
Greater London
SW12 9AA
02087729373

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £230,000 £756,000
Lettings 100% 99% £1,200 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
25 0 20 1 10 0 11 0 20 1
Areas covered
  • SW12
  • SW2
  • SW17
  • SW4
  • SW16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Balham, SW12
Kennington, SE11
Wimbledon, SW19

“Excellent advice service...”

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Apr 12,2019
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Stephen
By: 'G'
Apr 12,2019
0 people found
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I highly recommend Steve English at Lauristons Wandsworth office. His excellent property knowledge and efficiency in arranging a valuation of my house made it easy to prepare it for new rental tenants....
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Comment on agent fees
Good
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“After failing to find tenants for my flat in Balham ......”

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Jul 03,2017
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By: 'SPatel'
Jul 03,2017
0 people found
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After failing to find tenants for my flat in Balham through a competitor Marcello & Mark S approached us to help us find a tenants. They found a satisfactory ( on paper) tenants within 2days and ready to move on the first vacant day of the flat. ...
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Comment on agent fees
They offered us a rate much much lower than local market and were happy for me to amend thier standard terms to suite my needs.
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“Philip Mack is a brilliant agent who has in depth ......”

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Mar 21,2017
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Philip
By: 'Ogo'
Mar 21,2017
0 people found
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Philip Mack is a brilliant agent who has in depth local knowledge from living in the Balham area and really has his finger on the markets pulse. He has been able to advise me of the best time to sell and the best price to ...
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Comment on agent fees
Fair
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By: Darren Baker
Apr 03, 2017
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Thank you very much for your 5 star review of our Balham Sales Manager, Philip Mack. Philip always seeks to ensure that he has an unrivalled degree of local knowledge so that the advice he gives our clients can be fully relied upon. Darren Baker Group Sales Director ...

“Where to start.One of the most difficult things I ......”

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Oct 18,2016
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Lauren
By: 'Jaclyn'
Oct 18,2016
0 people found
this helpful
Where to start. One of the most difficult things I have ever done! Trying to sell my property while over seas. Vicky Tevari at Lauristons was a god send. Keeping me constantly up to date and communication with me weekly. Overseeing my then Tennant move ...
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Comment on agent fees
All estate agents fees seem high. But with the service I have been given I am happy to pay it.
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“Both Vicky Tevari and Jade Fitzpatrick were really helpful with ......”

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Apr 11,2016
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Jade
By: 'JessLodge'
Apr 11,2016
0 people found
this helpful
Both Vicky Tevari and Jade Fitzpatrick were really helpful with my property search. I had two flats fall through with previous estates agents prior to using Lauristons and made them aware of this. They therefore, made sure that they would do all they could to ...
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Comment on agent fees
As a buyer there were no fees
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“i was pleasantly surprised with Vik's approach and manner, he ......”

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Apr 04,2016
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Vicky
By: 'Tim'
Apr 04,2016
0 people found
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i was pleasantly surprised with Vik's approach and manner, he was professional, polite, helpful, and has made me rethink my attached towards estate agency's. he kept me informed, up to date on progress, and advised me where necessary....
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Comment on agent fees
would have preferred to be able to negotiate rate to 1% as you were sole agent but was told your lowest rate was 1.5% but on reflection because of Vik's work and his team I'm over all happy now with the 1.5%
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“I found both Mr. Vicky Tevari as well as Ms. ......”

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Mar 07,2016
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Jade
By: 'Mr.'
Mar 07,2016
0 people found
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I found both Mr. Vicky Tevari as well as Ms. Jade Fitzpatrick very professional and helpful. They handled the sale of my house in an excellent manner. The whole transaction went very smoothly as a result the transaction of sale was accomplished in just one ...
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Comment on agent fees
The fees was very reasonable.
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“I completed on my first flat earlier in the summer ......”

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Aug 17,2015
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Andrew
By: 'Victoria'
Aug 17,2015
0 people found
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I completed on my first flat earlier in the summer and it wouldn't have gone so smoothly without the help of Lauristons and especially Andy Wilkins. He really went above and beyond his call of duty and couldn't have done enough to help us. Everyone ...
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“First time I have heard from them (via Internet) and ......”

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Jul 16,2015
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Ryan
By: 'Talitta'
Jul 16,2015
0 people found
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First time I have heard from them (via Internet) and I am very impress with their service. I had a viewing booked on the same day and everything else went very smoothly. They are very quick with their answers and give 100% effort to sort the ...
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“I have just completed on a flat purchase through Lauristons ......”

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Jun 30,2015
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Andrew
By: 'Lizzie'
Jun 30,2015
0 people found
this helpful
I have just completed on a flat purchase through Lauristons and I could not recommend them more highly. Our agent in particular, Andy Wilkins was extremely helpful and attentive. He went out of his way to help us out on numerous occasions, including helping us ...
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Comment on agent fees
no fees were paid to them.
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“I bought my new flat through Lauristons of Balham. The ......”

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Jun 01,2015
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By: 'Lee'
Jun 01,2015
0 people found
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I bought my new flat through Lauristons of Balham. The agent I was primarily dealing with, Andy Wilkins, was very friendly, professional and helpful. I would certainly recommend using Lauristons if you are looking to buy a proprerty in the Balham area....
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“Excellent service, efficient and always on hand to answer any ......”

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May 15,2015
Minithumbup
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By: 'Katrina'
May 15,2015
0 people found
this helpful
Excellent service, efficient and always on hand to answer any queries over email or phone. Made the experience of buying my first property very easy and stress free....
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“All communication from Lauristons, from our initial viewing through to ......”

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May 06,2015
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By: 'Ed'
May 06,2015
0 people found
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All communication from Lauristons, from our initial viewing through to admin and progression, has been prompt, positive and courteous. We've never felt harassed but rather treated like a customer. I would have no hesitation in recommending them for lettings in the Balham area....
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“I am from oversees and couldn't easily come to London ......”

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Apr 03,2015
Minithumbup
By: 'Alain'
Apr 03,2015
0 people found
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I am from oversees and couldn't easily come to London to find a flat. After emailing/calling different agencies for a flat I saw on www.rightmove.co.uk and always having a reply that the flat already was let or that the agent I ...
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Comment on agent fees
Quite high (point of view from someone coming from oversees) but considering the quality of the service they are worth the price.
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“Vik and Jade were did a great job. It was ......”

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Mar 03,2015
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Jade
By: 'Lisa'
Mar 03,2015
0 people found
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Vik and Jade were did a great job. It was easy to contact them and if they were not around there was always a speedy response. The professional photos really showed off the potential of the house and Vik came well prepared with his comparable ...
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“Since the first time I came to Lauristons to get ......”

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Jan 17,2015
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Jade
By: 'Manlio'
Jan 17,2015
0 people found
this helpful
Since the first time I came to Lauristons to get informations about a potential property to purchase, she was extremely professional and friendly and she made me feel welcome as a customer and treated with absolute respect and honesty. She played an important part in ...
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“Excellent service from the initial valuation where good advise was ......”

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Sep 14,2014
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Jade
By: 'Miles'
Sep 14,2014
0 people found
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Excellent service from the initial valuation where good advise was offered to the marketing of the property where an offer was achieved which slightly exceeded my expectation. Always found Jade to be informed on the situation, proactively assessing any issues. This is a personable and ...
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Comment on agent fees
No problem.
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“Susan Lamont is a fantastic administrator. She is efficient and ......”

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Apr 07,2014
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By: 'Happy'
Apr 07,2014
0 people found
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Susan Lamont is a fantastic administrator. She is efficient and organised and she goes the extra mile. On one occasion we were in the middle of quite a big redecoration which the contractors had delayed. Susan had already planned her annual leave and while on ...
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“Unfortunately the process of buying our first place was made ......”

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Apr 07,2014
Minithumbup
By: 'mark'
Apr 07,2014
0 people found
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Unfortunately the process of buying our first place was made very stressful and drawn out by a vendor that kept us hanging on and continualy increasing the price AFTER our offer had been accepted. From offer being accepted to completion the process will have taken 1 ...
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“Fine to deal with however often took some time to ......”

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Nov 21,2013
Minithumbdown
By: 'VB'
Nov 21,2013
1 people found
this helpful
Fine to deal with however often took some time to respond to emails. Main concern is over fees to tenants - the most expensive free is if you move in to replace a previous tenant - by far the most expensive i've ever heard of. ...
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What agent could do to change your mind?
Stop charging fees for references and such high fees for contract name changes.
Attached Filesnbsp;
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By: Alex Vinter
Nov 25, 2013
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Thank you for your review and the feedback about our fees. As you outline; our fees are made very clear and transparent at the outset of the agreement. We actually get all of our prospective tenants to sign a separate agreement between the agency and each respective tenant setting all these fees out transparently. No other agency that I am aware of does this as a separate concise agreement. Tenant changeovers are charged at a rate in proportion to the amount of work, we do not derive any reve ...

“Louise Brown helped me though the process of renting my ......”

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Nov 01,2013
Minithumbup
By: 'adams'
Nov 01,2013
1 people found
this helpful
Louise Brown helped me though the process of renting my new property. It was a good service and I can highly recommend her company....
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“Very good agent if you are looking to rent property ......”

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Nov 01,2013
Minithumbup
By: 'Bszz'
Nov 01,2013
0 people found
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Very good agent if you are looking to rent property around Wimbledon area you need ti contact them, staff alwsys happy to help....
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“We work with Lauristons and they are very organised with ......”

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Oct 14,2013
Minithumbup
By: 'Beata'
Oct 14,2013
1 people found
this helpful
We work with Lauristons and they are very organised with their work, and efficient with the way they handle each job. Louise is our contact and she has been a very pleasant communicator....
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“hi Louise Brown was helping out to us to resolve ......”

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Oct 03,2013
Minithumbup
By: 'Amanda'
Oct 03,2013
0 people found
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hi Louise Brown was helping out to us to resolve some issue with our landlords . All was resolved very quickly and in proffesional manor....
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“Louise Brown helped assist me with some issues that have ......”

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Oct 02,2013
Minithumbup
By: 'Barry'
Oct 02,2013
0 people found
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Louise Brown helped assist me with some issues that have been ongoing for some time. The owner has always proved quite difficult but Louise has taken control and been very understanding....
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“I have been dealing with Louise and she is always ......”

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Oct 02,2013
Minithumbup
By: 'Zoe'
Oct 02,2013
0 people found
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I have been dealing with Louise and she is always helpful and a pleasure to speak to. I would not hesitate to recommend Lauristons to anyone. A wonder and down to earth estate agency....
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“Lauristons are an exceptional agent and their staff are always ......”

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Sep 27,2013
Minithumbup
By: 'Valerie'
Sep 27,2013
0 people found
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Lauristons are an exceptional agent and their staff are always very forthcoming. Louise Brown is quick to help and will always resolve any problems that occur. It is a pleasure dealing with the team....
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“It was a great pleasure to deal with Lauristons from ......”

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Sep 26,2013
Minithumbup
By: 'Kris'
Sep 26,2013
0 people found
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It was a great pleasure to deal with Lauristons from the start to finish. All members of the staff especially Louise are always happy to help. Thank you very much for a great service....
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“While dealing with Lauriatons ( all branches ) I have been nothing ......”

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Sep 24,2013
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graeme
By: 'Clair'
Sep 24,2013
0 people found
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While dealing with Lauriatons ( all branches ) I have been nothing but professionally handled and warmly received. I would highly recommend using Lauristons as a Landlord, Tenant or Vender. I have dealt with many agents over the years and this is one of the best I ...
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“Lauristons have always been very helpful and though there have ......”

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Sep 23,2013
Minithumbup
By: 'Jack'
Sep 23,2013
0 people found
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Lauristons have always been very helpful and though there have been a few ups and downs,Louise has always been at hand to help . She certainly knows what to do in an emergencey and has porved to go out of her way to make sure ...
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picture is hidden Vicky
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:10 PM 15/01/2016 by Ryan Palattao

Awards won by Lauristons, London SW12 9AA



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