0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 01,2010
Oct 01,2010
1
people found
this helpful
this helpful
We decided to give them a go as we had to move out of our previous house quick due to an awful student landlord and they seemed really helpful... big mistake.
Because we are students we had to fork out a large deposit for a guarantor, I have never had a problem with paying rent or with money so I can't see why I needed to get my mum involved.
We moved into our flat in January 2010 and we have never received a metre reading from them, so we have had to pay and remaining bills from the previous tenant. They claimed they couldn't get into the metre reading cupboard but it was unlocked the whole time, but it was only when E.On were sending us threating letters that we discovered this. We managed to get one reading from Key Properties as they rent out a lot of the flats here.
The code to get into the building changed a couple of weeks ago and they never bothered to tell us, what makes it even worse is that somebody from Isaac Anthony lives here so they know we needed the code!! Theres nothing worse than being stuck outside waiting for other people to let you in!
We had a problem with the washing machine, I reported it twice and nobody replied for a few days, so I decided to ring them. I explained that I thought it was something that was caught in the filter, however because of the design of the kitchen I wasn't sure how to get to the filter as there was wood blocking it. Instead of asking my landlord how to get to the filter they sent a plumber round who charged us
Because we are students we had to fork out a large deposit for a guarantor, I have never had a problem with paying rent or with money so I can't see why I needed to get my mum involved.
We moved into our flat in January 2010 and we have never received a metre reading from them, so we have had to pay and remaining bills from the previous tenant. They claimed they couldn't get into the metre reading cupboard but it was unlocked the whole time, but it was only when E.On were sending us threating letters that we discovered this. We managed to get one reading from Key Properties as they rent out a lot of the flats here.
The code to get into the building changed a couple of weeks ago and they never bothered to tell us, what makes it even worse is that somebody from Isaac Anthony lives here so they know we needed the code!! Theres nothing worse than being stuck outside waiting for other people to let you in!
We had a problem with the washing machine, I reported it twice and nobody replied for a few days, so I decided to ring them. I explained that I thought it was something that was caught in the filter, however because of the design of the kitchen I wasn't sure how to get to the filter as there was wood blocking it. Instead of asking my landlord how to get to the filter they sent a plumber round who charged us
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May 13, 2011
They can not stop maintenance works for non payment of rental - call them advise them that.. Also mention you have talked to the council! Oct 07, 2010
Also, after 3 emails and 3 months of asking for a lightbulb, the reply I get is "we are waiting for your next rent to send a contractor round"... I don't need a contractor! I've paid rent twice since I emailed them!!!!!! All I need to know is what type of bulb it is as it's not in shops!! I hate them.
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1st Oct 2010
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18th Aug 2010
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23rd Jun 2010
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Opening Hours
Address
Isaac Anthony
Arch 104, Chapel Walks
Chapel Street
Manchester
Greater Manchester
M3 5DW
0845 260 8282
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 0 |
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Services offered
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Mar 02,2011
Mar 02,2011
2
people found
this helpful
this helpful
"I would feel bad if this was our fault but it isn't"
To warn you, this is going to be quite long!!
My flatmate and I moved into a flat managed by Isaac Anthony around October 2009. The woman who showed us around the flat was ...
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Oct 01,2010
Oct 01,2010
1
people found
this helpful
this helpful
We decided to give them a go as we had to move out of our previous house quick due to an awful student landlord and they seemed really helpful... big mistake.
Because we are students we had to fork out a large deposit for a ...
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May 13, 2011
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They can not stop maintenance works for non payment of rental - call them advise them that.. Also mention you have talked to the council! ...
Oct 01,2010
Oct 01,2010
2
people found
this helpful
this helpful
The service is fantastic until you take the keys then the comunication becomes non existant, you can actualy here the derisory tone in the voice when they talk to you.
They entered my property to do a routine inspection without giving me notice or without ...
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Aug 18,2010
Aug 18,2010
1
people found
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this helpful
Simply terrible service once you are a tenant with them. We waited for 8 weeks for a fob to get into our building, meaning we were left stranded outside until we could tailgate in. Then they took the money out of our deposit for it. Took 4 ...
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Aug 03,2010
Aug 03,2010
1
people found
this helpful
this helpful
Stay well away from Isaac Anthony lettings - a shambolic outfit who offered us nothing but a bad experience.
Even gaining the lease was problematic despite excellent credit history and both working for financial institutions - the problem came in that they never returned phonecalls ...
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Jun 23,2010
Jun 23,2010
1
people found
this helpful
this helpful
Never or ever try to get apartment from them!!! They are the worst agent I ever saw. The lady who follow our case was so arrogant, I just coming to rent an apartment, not beging her for anything. Why she can treat us like we ...
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May 25,2010
May 25,2010
1
people found
this helpful
this helpful
Where do I start?
LANDLORDS - PLEASE READ:
As a fellow Landlord, one our worst fears as a Buy to let owner is leaving your property in the hands of an incapable, shambolic, unregulated and clueless Managing Estate Agent. Isaac Anthony fit that awful description, ...
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Jul 06, 2011
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Raise a complaint and if they do not answer (or even if they do answer within 21 days and you are not happy with the response - consider this a \'deadlock\' letter) then raise the complaint to The Property Ombudsman who is the kind of regulator for Isaac Anthony.
The whole process takes some time (approx 3 months) and you will need to provide evidence to the ombudsman, i.e. emails and proof of dates of communications and evidence of the poor administration.
Such a shambolic outfit should ...
May 21,2010
May 21,2010
1
people found
this helpful
this helpful
I have never had a problem with this agent the look after 2 Properties for me . Fresh Building then another in Quebec. The Operations Manager is called Nick I suggest you guys contact him. ...
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Oct 13, 2011
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which apartment in Quebec? i rented one in quebec from them last year and they were an absolute disgrace. ...
Mar 13,2010
Mar 13,2010
1
people found
this helpful
this helpful
A totally rubbish letting, don't use them under anmy circumstance, they are unhelpful rude and hang up on me everytime I call them!
They do not reference tenants and usually accept fake ones and then don't even tell you when the teant has moved out!
...
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Aug 11, 2011
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Great email address: [email protected]. I completely trust you. ...
Feb 15,2010
Feb 15,2010
1
people found
this helpful
this helpful
Isaac Anthony are shamefully terrible at what they do.
We rented with them a year, during which time they failed to acknowledge any of our complaints and ignored all requests for maintenance or repairs.
They refused our wishes to move onto a statutory period tenancy, ...
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Jan 30,2010
Jan 30,2010
1
people found
this helpful
this helpful
Once I'd agreed to move into a flat, I went to the flat to collect keys and sign forms...
...and after waiting I got told I had to go to the office to sign, collect keys and then if anything was missing from the flat ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
