0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Sep 20,2013
Sep 20,2013
4
people found
this helpful
this helpful
I created an account on this website just to let everyone know how bad this company is. After my experience, I am convinced that Christopher Bond is a cheat, and he is dishonest and unreliable. The man should be put into jail.
I was looking to buy a property last year in the Greenwich area, and Chris and his colleague Lisa Fairhurst showed us a few properties. We liked one of them, and enquired about the vendor's situation. We were told that the vendor would only agree to an offer at the asking price. So we made an offer. I had read their bad reviews on here, so I was wary, but we loved the flat, and since we were buying, we thought they could not cause us much harm.
We were wrong, because from there on the lies started. They sent an email to the vendor (who was based overseas) with our offer, and cc-ed me in. However after a day, they told us that the offer had been rejected by the vendor. Puzzled by the vendor's behaviour, I guessed something was wrong, so I replied all to the email with some trivial point and I got a mail delivery failure- they had made up the vendor's email address!
When I confronted Chris, he said they had spoken to the vendor by phone, had misspelt the email address, and gave a long explanation why the vendor had changed their mind, and asked us to increase our offer. According to him, the vendor had got a potential corporate tenancy so was not desperate to sell. I got suspicious that maybe they weren't communicating with the vendor at all, and declined.
A month later, the same property came onto the market with another agent. I narrated my experience with Oliver Bond & asked if it was true. The agent spoke to the vendor, who told them that Oliver Bond had never communicated my offer to them, and that there was no truth in the corporate tenancy claim. The vendor was really unhappy with Oliver Bond,because they had kept the property on the market for 12 months without any offer, and after getting frustrated, the vendor had decided to go with another agent. We completed the purchase smoothly, and I was very relieved I did not have to deal with Chris Bond again.
I was looking to buy a property last year in the Greenwich area, and Chris and his colleague Lisa Fairhurst showed us a few properties. We liked one of them, and enquired about the vendor's situation. We were told that the vendor would only agree to an offer at the asking price. So we made an offer. I had read their bad reviews on here, so I was wary, but we loved the flat, and since we were buying, we thought they could not cause us much harm.
We were wrong, because from there on the lies started. They sent an email to the vendor (who was based overseas) with our offer, and cc-ed me in. However after a day, they told us that the offer had been rejected by the vendor. Puzzled by the vendor's behaviour, I guessed something was wrong, so I replied all to the email with some trivial point and I got a mail delivery failure- they had made up the vendor's email address!
When I confronted Chris, he said they had spoken to the vendor by phone, had misspelt the email address, and gave a long explanation why the vendor had changed their mind, and asked us to increase our offer. According to him, the vendor had got a potential corporate tenancy so was not desperate to sell. I got suspicious that maybe they weren't communicating with the vendor at all, and declined.
A month later, the same property came onto the market with another agent. I narrated my experience with Oliver Bond & asked if it was true. The agent spoke to the vendor, who told them that Oliver Bond had never communicated my offer to them, and that there was no truth in the corporate tenancy claim. The vendor was really unhappy with Oliver Bond,because they had kept the property on the market for 12 months without any offer, and after getting frustrated, the vendor had decided to go with another agent. We completed the purchase smoothly, and I was very relieved I did not have to deal with Chris Bond again.
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Latest Reviews
17th Apr 2015
reviewed by 'Outraged'
8th Apr 2014
reviewed by 'Nick'
20th Sep 2013
reviewed by 'Atticus'
22nd Mar 2013
reviewed by 'Mr'
19th Mar 2013
reviewed by 'AvoidOB'
Opening Hours
Address
Oliver Bond
38 King William Walk
Greenwich,London
Greater London
SE10 9HU
020 8858 9393
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 10 | 3 | 12 | 0 | 0 | 0 | 0 | 0 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 17,2015
Apr 17,2015
2
people found
this helpful
this helpful
I have read the numerous comments found relating to Oliver Bond and have to say that unfortunately can Identify with every negative comment. Constantly fobbed off with excuses, calls not returned, passing the book, rent not paid, money always owing. As a tenant or landlord ...
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Apr 08,2014
Apr 08,2014
1
people found
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this helpful
The staff member that dealt with me didn't go as far as introducing herself; she barely looked at me in fact.
With the consideration that an estate agent is a customer facing representative about to be paid far too much for too little work, she ...
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Oct 28,2013
Oct 28,2013
1
people found
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Overall: Terrible experience.
I rented a flat through Oliver Bond, and overall my impression is that they are incompetent, and I would strongly advise people to avoid if possible. Our deposit has been impossible to get back after months of moving out, despite the landlord ...
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What agent could do to change your mind?
Return phone calls. Respond to emails.Attached Filesnbsp;
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Sep 20,2013
Sep 20,2013
4
people found
this helpful
this helpful
I created an account on this website just to let everyone know how bad this company is. After my experience, I am convinced that Christopher Bond is a cheat, and he is dishonest and unreliable. The man should be put into jail.
I was looking ...
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Mar 22,2013
Mar 22,2013
2
people found
this helpful
this helpful
Please do not use this company.. If you are still a tenant using this agency I **strongly** suggest you check that your deposit is protected - which it probably wont be. You are then legally able to reclaim your deposit with up to 3 x in ...
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Mar 19,2013
Mar 19,2013
2
people found
this helpful
this helpful
Horrific experience. Absolutely horrific. I would advise you strongly to stay away from these guys. It's all okay when you're handing over your money, but when it comes to the end of your contract that's when the fun and games begin. No one came to ...
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Feb 21,2013
Feb 21,2013
1
people found
this helpful
this helpful
I cannot suggest in strong enough terms to landlords and tenants that you stay away from this agent. They were dishonest to both me and the tenants and would demanded a huge amount of money until the parent of one of the tenants (a legal ...
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Nov 12,2012
Nov 12,2012
2
people found
this helpful
this helpful
We rented a house from Oliver Bond for over 2 years, They put up the rent by £200 at the end of the contract as the Olympics where on at the time. We left in June and are still waiting on them to resolve our issues with ...
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Oct 07,2012
Oct 07,2012
3
people found
this helpful
this helpful
They have lots of hidden fees and lies. They were trying to force the tenant to pay several taxes which are landlord's responsibility. They are rude and do not reply to emails. They are very unprofessional. I wish I knew about this site before having ...
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Jul 13,2012
Jul 13,2012
0
people found
this helpful
this helpful
We rented a flat and didn't have any problems with them, they worked very hard to find us what we were looking for, most was out of our price range but we found something half decent eventually they seemed to work extra hard to find ...
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Jun 11,2012
Jun 11,2012
4
people found
this helpful
this helpful
As a landllord I had to constantly chase OB for rent due to me, even when 6 months was paid up front it took 2 months to get that money from them.
EPC certificate was paid for and never carried out and previous tenants have not received ...
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May 04,2012
May 04,2012
3
people found
this helpful
this helpful
Numerous problems with Oliver Bond: slow to respond, rude and full of excuses (a classic one is "the person dealing with your matter is on the other line"). When it was time to get them to release the deposit they took over 4 months and solicitors ...
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What agent could do to change your mind?
They are DISHONEST and RUDE: real CROOKS! Need I say more?Attached Filesnbsp;
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May 04,2012
May 04,2012
1
people found
this helpful
this helpful
We bought a property in Greenwich with the idea of it being a long term investment to rent out, we spoke to several agents to get an idea of what they charge and the services they provide, we found that Oliver Bond where on the ...
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May 04,2012
May 04,2012
3
people found
this helpful
this helpful
It took me 6 months and £500 in legal fees to get my deposit back from Oliver Bond. This was despite having prepared and supplied all the paperwork in good time and given notice as required. Essentially, until I got lawyers involved, Oliver Bond kept reducing the ...
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What agent could do to change your mind?
They should have been honest and returned the deposit in a timely manner (14 days as per contract and not 6 months). They should have done it w/out me having to resort to lawyers.Attached Filesnbsp;
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Mar 09,2012
Mar 09,2012
6
people found
this helpful
this helpful
Amazed that they are still trading! They are an absolute disgrace and would put anyone off letting a property every again. We let a house from them in Greenwich, and they failed to register our deposit for about 6 weeks, and only did so after we ...
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Feb 14,2012
Feb 14,2012
3
people found
this helpful
this helpful
Have used Oliver Bond once, and will never touch them with a barge pole again.
They are rude, impatient, and full of lies. University failures who are obviously motivated by the talk of a sales (on target earnings) job.
Oliver Bond are clearly ruthless, as ...
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Feb 11,2012
Feb 11,2012
5
people found
this helpful
this helpful
I found Christopher Bond to be extremely dishonest and had to start with legal threats in order to get paid. Be careful, he will tell you whatever you want to hear in order to get your business. Once you have instructed him, then say byebye ...
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Jan 30,2012
Jan 30,2012
2
people found
this helpful
this helpful
Let me start by saying that they are the most useless and unprofessional company I have ever had to deal with. I have been chasing my rent for 3 months now and everytime I call I get fobbed off with another story and I get told ...
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Oct 11,2011
Oct 11,2011
4
people found
this helpful
this helpful
Absolutely terrible service for the past 3 years but once you are locked in and taken your money it is hard to get the money back!!. Useless accounting service, unresponsive and do not follow instructions on how to deal with tenants. Please do not deal with ...
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Oct 28, 2011
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(1)
I think impossible to get your money back is probably more accurate. After 6 months following the legal process we have managed to get some of our tenants deposit transfered to the DPS, but they still owe us over 2,000 in fees. If you got any moneyback from them, congratulations! ...
Aug 09,2011
Aug 09,2011
0
people found
this helpful
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I have lived in Greenwich for 15 years and have never heard a bad word said against Oliver Bond. I have rented out a property through them for the last 5 years and have consistently received a high level of service. The tenants they have found have ...
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Jul 30,2011
Jul 30,2011
2
people found
this helpful
this helpful
Amazingly expensive (close to £600 in tenant fees for a letting), unresponsive, errors all over the place with documents, deliberately misleading communications...
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Jul 22,2011
Jul 22,2011
2
people found
this helpful
this helpful
Attention Contractors
This agent will not pay invoices presented by contractors, will avoid or ignore answering calls/ letter in this regards.
Deal on cash basis only. Also, a very high risk credit rated company by Creditfocus
Be careful....
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May 09,2011
May 09,2011
2
people found
this helpful
this helpful
I contacted OBL (Oliver Bond Lettings) in August 2010 to let a 3 bedroom house in Greenwich. I found their service, just honestly no service at all.
They never communicate actions taken by themselves, involving taking money from my rent monies, (which they hang onto) or information ...
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Apr 26,2011
Apr 26,2011
2
people found
this helpful
this helpful
All my nightmarish encounters with these people have been covered by the other reviewers. I thought this type of agent had disappeared long ago. Do not use under any circumstances....
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Apr 15,2011
Apr 15,2011
2
people found
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this helpful
Please do not use this agency. They owe us £4,000 and if you search them you will see there are 7 outstanding CCJs owing around £150K (as of 15/4/11). All this explains the slow payment of monthly rents and poor service standards. But the most worrying part is ...
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Jul 07, 2011
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We found out about the CCJ's a couple of months after we moved in, when they continually failed to register our deposit with the DPS. (A certificate is issued by the DPS once the deposit is registered for the agent to forward onto the tenant.) I issued a claim through the county court for fee of around £80, and then phoned them to say as there were so many outstandings debts, we should skip straight to bankruptcy proceedings. The deposit was registered within 24 hours. ...
Mar 16,2011
Mar 16,2011
4
people found
this helpful
this helpful
Absolutely dreadful service. Do not use, there are far better agents who are honest and trustworthy. They are unable to send paper work properly, bump up the prices of property through greed, have really bad relationships with tenants and landlords and are generally incompetent. You ...
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Mar 04,2011
Mar 04,2011
2
people found
this helpful
this helpful
I've been renting in London for around 12 years and I've never encountered any agents/landlords as appallingly unprofessional as these. You'd think that there would be laws in place to regulate this kind of behaviour. *****, is extraordinarily hard to deal with, like dealing with a ...
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Sep 22,2010
Sep 22,2010
1
people found
this helpful
this helpful
I would strongly recommend to not choose Oliver Bond letting agents. We have had a very bad experience with them right from the start. Their initial holding fee is too high and they have many hidden fees and charges. None of them were informed till ...
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Jan 05, 2011
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I think they are dishonest, since 27 October, they have only paid one month's of the rent paid to them by my tenants. In other words they have kept ...
Aug 08,2010
Aug 08,2010
1
people found
this helpful
this helpful
They deceived us, owe us rent and deposit and have spent our tenants deposit. Despite promising that they will call you back they never do....
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Aug 06,2010
Aug 06,2010
1
people found
this helpful
this helpful
Oliver Bond are Abysmal....
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