100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
40% lettings fee satisfaction
Sep 17,2013
Sep 17,2013
0
people found
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this helpful
My overall experience with Lanes Rentals has been good.
I moved to MK year and half before and found a property close to my work at a great location. The flat belonged to Lanes. It absolutely brilliant and service was very professional too. Maintenance was on time and quick turnarounds helped me to fix any of the issues in the apartment. Except for my un-happiness during the first viewing as the lady who showed me the property seemed in a hurry to show me the flat and send me out, the rest of the experience for more than a year has been great. My interactions with Simon Francis and Debbie Lewis have been very nice and courteous. Debbie was very helpful during my contract termination and kept me posted about the updates and deposit transfer etc. Simon was very accommodating in all his conversations and during my initial requests prior i moved into the flat. I had to move to London for my work, if not i would have continued to live in the beautiful/well maintained flat at Milton Keynes. Thank you Debbie and Simon.
I moved to MK year and half before and found a property close to my work at a great location. The flat belonged to Lanes. It absolutely brilliant and service was very professional too. Maintenance was on time and quick turnarounds helped me to fix any of the issues in the apartment. Except for my un-happiness during the first viewing as the lady who showed me the property seemed in a hurry to show me the flat and send me out, the rest of the experience for more than a year has been great. My interactions with Simon Francis and Debbie Lewis have been very nice and courteous. Debbie was very helpful during my contract termination and kept me posted about the updates and deposit transfer etc. Simon was very accommodating in all his conversations and during my initial requests prior i moved into the flat. I had to move to London for my work, if not i would have continued to live in the beautiful/well maintained flat at Milton Keynes. Thank you Debbie and Simon.
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Latest Reviews
2nd Jan 2020
reviewed by 'N/A'
24th Oct 2018
reviewed by 'Marco'
17th Sep 2014
reviewed by 'MK6'
17th Jul 2014
reviewed by 'Johal'
Opening Hours
Address
Lanes Rentals Ltd
27 Shirwell Crescent, Furzton Lake
Milton Keynes
Buckinghamshire
MK4 1GA
01908 236236
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 50% | 40% | £650 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 2 | 3 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 02,2020
Jan 02,2020
2
people found
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The first couple of people you talk to at Lanes are absolutely lovely, but they change once you're tied into a contract. They are completely uncaring, sarcastic, facetious, rude and unsympathetic. They make light of any issue you report and try to get away with ...
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Jan 02, 2020
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I am disappointed to read your review however without leaving your name, property details or specific detail of your experience I cannot investigate further. Should you wish to discuss in more detail please contact myself directly, Rgds Dave Burchell (MD) ...
Jan 15,2019
Jan 15,2019
0
people found
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Debbie was invaluable to the sale of our property. Always responding to queries and questions. Provided extremely professional support at all times. Without her calm, dedicated support, an often complicated and difficult process for us would have been very difficult to continue and complete. Highly ...
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Comment on agent fees
Very competitive fees compared to other local agents
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Oct 24,2018
Oct 24,2018
1
people found
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Not possible to give 0 stars.If you like every other month inspections from them this is your rental company. When i moved in1,5y ago i complain the dirt of the Flat especially a old dirty deep fat fryer under the kitchen sink. All cupboards ...
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Comment on agent fees
very High see review
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Dec 11,2017
Dec 11,2017
0
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I've rented my property through Lanes for 9 years. The lettings team are professional and dedicated. Highly recommended and professional....
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Comment on agent fees
Good value for money and rent paid on time.
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Sep 17,2014
Sep 17,2014
4
people found
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Worst letting agents that I have dealt with in my 10 years of renting properties. Never heard a word from them when we lived at the property when we requested things. Took money from deposit for previous tenants mishaps. All in all a terrible letting agents, ...
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Jul 17,2014
Jul 17,2014
3
people found
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this agent deceived me into believing I was taking a block of apartments off the market, when in fact the property was above a fish and chip shop!
took the property off the market for 36 hours and lost £150.
She failed to mention that the flat ...
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Comment on agent fees
My money was robbed from me. due to the agents mistake
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Dec 27,2013
Dec 27,2013
0
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The whole team have been excellent during my two years at Manor Lodge.
From the viewing (thank you Simon), to the maintenance (thank you Paul), to the owner (thank you Dave). and to the various bits of admin support I needed and billing (thank you ...
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Nov 27,2013
Nov 27,2013
0
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After a bad experience with a local agent I decided to list my property with Lanes Rentals. From the initial contact Lanes have worked in a completely professional manner and their lettings agent Claudia has been excellent. It is a refreshing change to work with ...
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Sep 19,2013
Sep 19,2013
0
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As an independent agent I like the fact that I can speak to an owner of the business and trust them to look after my investment as if their own! As first time Landlords we were advised on the pros and cons of becoming landlords ...
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Sep 17,2013
Sep 17,2013
0
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My overall experience with Lanes Rentals has been good.
I moved to MK year and half before and found a property close to my work at a great location. The flat belonged to Lanes. It absolutely brilliant and service was very professional too. Maintenance was ...
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Aug 21,2013
Aug 21,2013
0
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As a Landlord of a large portfolio within MK is was extremely important to choose the right letting agent to manage my rental properties. Lanes Rentals have consistently provided reliable, professional tenants; ensured all my properties are well maintained; provided detailed monthly statements and given ...
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May 03,2013
May 03,2013
4
people found
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Bewarned a very unrealiable property management company. They let tenants abuse your property and then refuse to sort out the damage caused, even charging you a considerable charge to manage the property and quite happy to hand back the property in a filthy state and ...
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What agent could do to change your mind?
The lack of response, no responsibility taken, will not respond to your emails, calls or letters. Really poor customer service.Attached Filesnbsp;
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Sep 17, 2013
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I have now investigated this and understand which property it relates to. The rent was over £1000 pcm and the Tenant never missed a payment in 2 years and returned the property when the Landlord wanted it back. Furthermore, my inventory clerk rated this as one of her cleanest returned properties ever. There was a disagreement over ONE stain on the carpet which the Landlord did not report until 3 weeks after moving back in! Lanes then paid for a professional carpet cleaner to clean it (3 tim ...
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