“We bought, sold and had a mortgage through Bradleys Paignton ......”
5 Star Review
Sep 15,2013
By:
'Mr'
Sep 15,2013
Branch: Paignton, 15 Hyde Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: TQ3
Branch: Paignton, 15 Hyde Road
Sales (as a Buyer)
Postcode: TQ3
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We bought, sold and had a mortgage through Bradleys Paignton Branch. We found the overall customer services second to none by all the staff we had dealings with particularly, Karen, Darren and Peter. Nothing was too much trouble for any of them especially when dealing with our recommended choice of conveyancer.
We cannot speak highly enough of all the staff in the Paignton branch, however, the fact that the branch were encouraged to recommend Enact as part of their package, let them down badly. We are in the process of making a formal complaint to Enact as we found their sub-standard service and poorly trained staff added to what is already a very stressful process. If it hadn't have been for the patience and understanding of the staff at Bradleys Paignton (especially Karen) we could have easily pulled out of the transactions.
We hope that the contents of this review will be fed back in a positive way to the staff members involved who went above and beyond our expectations, and that the overarching board controlling Bradleys will take particular note of our comments regarding Enact, as a recommended conveyancer.
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