Drake & Co
Machester, Manchester, M14
3.6/5, 22 reviews
64% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
81% lettings fee satisfaction

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“After two years of tenancy, during which my house has ......”

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Sep 13,2013
Minithumbdown
By: 'roberto'
Sep 13,2013
1 people found
this helpful
After two years of tenancy, during which my house has been burgled twice and after the second time, we had to wait one week to have a glass repaired, now that I've left the property they are asking to take part of my deposit as they say "the house had not been cleaned". But it had, and they communicated the cleaning issue 12 days after the end of my tenancy, and only because I was insisting in getting my deposit back.
Now I'll need to open a legal procedure.
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By: Sabina
Mar 06, 2016
These people are * - AWFUL - Do not trust. Our shower has been broken since December 2015, and nobody has fixed it - they had the cheek to say we have broken it ! Do not trust these people, they just lie and cheat. Avoid at all costs - not reliable.

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Latest Reviews

View all Reviews 22
8th Feb 2024
reviewed by 'Taylor'
“This is my first time living independently and had been a little nervous. Drake & Co explained everything so clearly and ......”
9th Nov 2023
reviewed by 'Inca'
“Staff friendly, very helpful and reply quick. Any issues usually fixed quick. Would recommend!...”
9th Nov 2023
reviewed by 'Bailey'
“Been with them for since 2021, and signing up for another year for the academic year 24-25. Great and friendly staff, ......”
31st Jul 2020
reviewed by 'Victoria'
“Absolutely hideous. DO NOT RENT WITH THEM.Lived with them for a year and it was the worst mistake. Mice ......”
10th Jun 2020
reviewed by 'Jacob'
“Very responsive, professional, and friendly. Problems and queries have been dealt with promptly and they have been great to let ......”
29th May 2020
reviewed by 'Philip'
“I have been using Drakes for about 15 years to let student property. I think it can be one of the ......”
Opening Hours
  • Monday: 09:30 - 17:00
  • Tuesday: 09:30 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:30
  • Friday: 09:30 - 17:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Drake & Co
161a Dickenson Road
Manchester
Greater Manchester
M14 5HZ
0161 224 2134

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £565,000 £565,000
Lettings 100% 81% £367 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 12 8 1 0 0 0 0 0
Areas covered
  • M14
  • Fallowfield
  • M13
  • Victoria Park
  • Rusholme
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“This is my first time living independently an......”

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Feb 08,2024
Minithumbup
By: 'Taylor'
Feb 08,2024
0 people found
this helpful
This is my first time living independently and had been a little nervous. Drake & Co explained everything so clearly and have always been at the other end of the phone if I had any questions. The maintenance of the property has been good, with an ...
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“Staff friendly, very helpful and reply quick.......”

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Nov 09,2023
Minithumbup
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Darrell
By: 'Inca'
Nov 09,2023
0 people found
this helpful
Staff friendly, very helpful and reply quick. Any issues usually fixed quick. Would recommend!...
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“Been with them for since 2021, and signing up......”

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Nov 09,2023
Minithumbup
By: 'Bailey'
Nov 09,2023
0 people found
this helpful
Been with them for since 2021, and signing up for another year for the academic year 24-25. Great and friendly staff, reply to any repair requests very quickly and get any problems sorted....
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“Absolutely hideous. DO NOT RENT WITH THEM....”

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Jul 31,2020
Minithumbdown
By: 'Victoria'
Jul 31,2020
1 people found
this helpful
Absolutely hideous. DO NOT RENT WITH THEM. Lived with them for a year and it was the worst mistake. Mice were present in the property before we moved in (we found evidence of mouse traps, wire to stop them chewing, and poison). They tried to ...
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“Very responsive, professional, and friendly. ......”

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Jun 10,2020
Minithumbup
By: 'Jacob'
Jun 10,2020
0 people found
this helpful
Very responsive, professional, and friendly. Problems and queries have been dealt with promptly and they have been great to let with....
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“Not Perfect but one of the best around....”

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May 29,2020
Minithumbup
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Darrell
By: 'Philip'
May 29,2020
0 people found
this helpful
I have been using Drakes for about 15 years to let student property. I think it can be one of the most difficult areas to manage because of the client type, many of whom have never lived away from home before and not shared and looked ...
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“Excellent service in two properties in M13&M14...”

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May 26,2020
Minithumbup
By: 'Hannah'
May 26,2020
0 people found
this helpful
Drake&Co have been brilliant student estate agents over the past three years. We have been in two properties with them, both of which have been a walking distance to UoM, and have been reasonably priced. They are very quick to respond to maintenance requests; ...
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“They're refusing to repair mould, refusing to......”

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May 16,2020
Minithumbdown
By: 'V'
May 16,2020
0 people found
this helpful
They're refusing to repair mould, refusing to consider rent reductions or utility bill waiving, and all of this during a time of crisis when we are supposedly 'all in together'. Despicable....
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“I can't say enough good things about how Roge......”

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Oct 25,2019
Minithumbup
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Roger
By: 'chang'
Oct 25,2019
1 people found
this helpful
I can't say enough good things about how Roger handled the sale of my Condo, from the marketing to the showings and Open Houses. He went above and beyond to make sure every detail was taken care of as I wasn't present in the US ...
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“Adequate...”

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Feb 06,2019
Minithumbdown
By: 'Will'
Feb 06,2019
0 people found
this helpful
Property is nice however it was not cleaned before moving in. The living room had dirt marks all up the walls and some rooms had bluetac marks and again dirt but were not painted. They also do not give 24hrs notice before someone enters the ...
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Comment on agent fees
Good
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“Very happy...”

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Nov 06,2018
Minithumbup
By: 'Heidi'
Nov 06,2018
0 people found
this helpful
Very happy with Drake so far, very friendly staff and cheap rent. However, just wish our house had been cleaned before we moved in otherwise would be 5 stars. They are always quick to answer any questions....
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“Very happy...”

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Nov 05,2018
Minithumbup
By: 'Heidi'
Nov 05,2018
0 people found
this helpful
Very happy with Drake so far, very friendly staff and cheap rent. However, just wish our house had been cleaned before we moved in otherwise would be 5 stars....
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“Fantastic landlord...”

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Oct 12,2018
Minithumbup
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Darrell
By: 'Jemima'
Oct 12,2018
1 people found
this helpful
Drakes has been fantastic, I've been with them for 2 years now and they're always happy to help us out and any issues are sorted out promptly. It's easy and straight forwards to call up and they're always happy to talk and help us. Would 10/10 reccomend!...
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Comment on agent fees
Good
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“Great for University...”

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Sep 26,2018
Minithumbup
By: 'Fozzle'
Sep 26,2018
0 people found
this helpful
Been with Drakes for the past 3 years now, always found us a decent house for the money me and my friends were looking to pay. Always friendly and have sorted maintenance work out quickly. No problems with deposits and would recommend them....
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good
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“Ive used drakes for just over a year and they ......”

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Feb 16,2018
Minithumbup
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Darrell
By: 'VWAD'
Feb 16,2018
0 people found
this helpful
Ive used drakes for just over a year and they are a great agent to use for student houses. The process of getting the house was smooth and everything has been smooth. We have collectively reported any issues and they are sorted quickly and they ...
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Comment on agent fees
Although the fees are sort of sprung on us, this is normal for most agencies. The overall pricing for our house is amazing, getting so much for our money.
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“I have been a tenant with Drake & Co for the ......”

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Feb 05,2018
Minithumbup
By: 'kate2345'
Feb 05,2018
0 people found
this helpful
I have been a tenant with Drake & Co for the past two years and cannot fault the service we have received. We have always had our problems sorted quickly and they have been very fair in terms of if we've been late with rent or ...
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Comment on agent fees
Agency fees are very low in comparison to others in the area.
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“Never reply to emailsNever come to fix anything and when ......”

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Oct 19,2017
Minithumbdown
By: 'IHJ'
Oct 19,2017
0 people found
this helpful
Never reply to emails Never come to fix anything and when they do only do half a job We're told to 'deal with it ourselves' when we found out about our rodent problem ***...
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Comment on agent fees
Far too expensive for shocking service
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“Promised all and gave nothing, the only time that they ......”

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May 16,2017
Minithumbdown
By: 'John'
May 16,2017
1 people found
this helpful
Promised all and gave nothing, the only time that they came round to fix anything was when a pipe burst. For other breakages, they couldn't care less. Sales pitch includes the house being "deep cleaned" before tenants' arrival, but all they mean is that the ...
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Comment on agent fees
Fees were ridiculous - £40 each for agent fees aren't too bad, but they just see your deposit as something to be exploited.
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“The lettings agency are really good & also very helpful throughout ......”

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Apr 24,2014
Minithumbup
By: 'louise'
Apr 24,2014
2 people found
this helpful
The lettings agency are really good & also very helpful throughout your stay! The agency fee is not terrible and they have got a 24 hour emergency phone line....
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“I would like to share my experience and advice of ......”

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Mar 12,2014
Minithumbdown
By: 'Bee'
Mar 12,2014
6 people found
this helpful
I would like to share my experience and advice of my 2-year tenancy with Drakes. Their website states: efficient, personal, professional, local. From my personal experience I can only fathom "Local" is the only applicable word. I shall explain how I have come to this ...
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What agent could do to change your mind?
Be respectful back, aim to provide soultions to problems within a month. Show a level of service that actually gives you right to say proffesional.
Attached Filesnbsp;
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By: Drakes
Nov 14, 2014
View all comments (1)
We are sorry to hear that you have experienced a bad time with Drake & co, we try and offer the best service at all times. But what can I say, you mention you have been with us for two years and if we are as bad as you say why did you decide to stay for another year after the end of your first tenancy ended?? Also i implore people to look at the genuine reviews on Google to prove that we are not as bad as this person makes out. regards Drakes ...

“After two years of tenancy, during which my house has ......”

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Sep 13,2013
Minithumbdown
By: 'roberto'
Sep 13,2013
1 people found
this helpful
After two years of tenancy, during which my house has been burgled twice and after the second time, we had to wait one week to have a glass repaired, now that I've left the property they are asking to take part of my deposit as ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sabina
Mar 06, 2016
View all comments (1)
These people are * - AWFUL - Do not trust. Our shower has been broken since December 2015, and nobody has fixed it - they had the cheek to say we have broken it ! Do not trust these people, they just lie and cheat. Avoid at all costs - not reliable. ...

“The house was received in a shocking state (there was ......”

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Aug 12,2008
Minithumbdown
By: 'Jingo'
Aug 12,2008
2 people found
this helpful
The house was received in a shocking state (there was some old throw up in one of the rooms) and it took us numerous weeks to get any cleaning arranged by them. Numerous breakdowns of different equipment (hot water, oven, shower etc) all took far ...
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By: Drakes
Jan 04, 2013
View all comments (1)
Is'nt it a shame that the only people who leave bad comments get put on these websites and not the majority of our tenants are extremely happy with our services. Yes we do unfortunately have to deduct for rubbish removals when inconsiderate tenants do not leave the property in good order. We are covered by all letting regulations and also are an accredited agent with Manchester Student Homes who will agree we are a very good student letting agency. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 8:59 AM 12/01/2021 by Darrell Kerr

Awards won by Drake & Co, Manchester M14 5HZ



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