0% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 02,2013
Sep 02,2013
7
people found
this helpful
this helpful
Two years ago my husband and I bought a flat through Haart and in particular Tim Buckley. This was our first dealing with Haart and indeed any estate agent. A year later we sold the flat, also through Haart and made another purchase, a small house. We made the mistake of selling the small house through another agent but again purchased through Haart. It goes without saying that commission payments are painful and so we chose an agent who has a lower fee. This was a huge mistake which was highlighted as inadequate even further when we made our most recent purchase through Haart and were provided with a comparable.
Our recent purchase through Haart has reminded us that the service is exceptional. The purchase has been professional and efficient. What is most surprising is that even though I, as the buyer am not Haart's client I have felt more considered than the alternative agent with whom I am using to sell my property.
Haart have constantly kept me updated with developments but are also close to their sellers so that when my husband I needed access to the property to complete some decorative works, post exchange, they were able to arrange the issuance of the key. I recommend Haart highly and feel that fee levels are representative of the high levels of customer care.
I was provided with a dedicated point of contact but found that any member of the team with whom I spoke to was also able to assist ¢â‚¬â€œ this is very unusual but was essential to mu purchase which was made during the holiday season. It can be very frustration to be in the position that the dedicated agent goes on holiday and I, as a buyer, am left with no update.
Moving house is a stressful time but Haart have very much instilled confidence that they are in place to assist with the transition in any way possible. It is unusual for agents to act in a caring, rather than process driven way, this is what makes Haart unique.
I would like to give particular thanks and gratitude to Tim Buckley who I have now known for 3 years and has assisted in every purchase and sale thus far. He is a fantastic ambassador for Agents and a valuable member of the Haart corporation.
Our recent purchase through Haart has reminded us that the service is exceptional. The purchase has been professional and efficient. What is most surprising is that even though I, as the buyer am not Haart's client I have felt more considered than the alternative agent with whom I am using to sell my property.
Haart have constantly kept me updated with developments but are also close to their sellers so that when my husband I needed access to the property to complete some decorative works, post exchange, they were able to arrange the issuance of the key. I recommend Haart highly and feel that fee levels are representative of the high levels of customer care.
I was provided with a dedicated point of contact but found that any member of the team with whom I spoke to was also able to assist ¢â‚¬â€œ this is very unusual but was essential to mu purchase which was made during the holiday season. It can be very frustration to be in the position that the dedicated agent goes on holiday and I, as a buyer, am left with no update.
Moving house is a stressful time but Haart have very much instilled confidence that they are in place to assist with the transition in any way possible. It is unusual for agents to act in a caring, rather than process driven way, this is what makes Haart unique.
I would like to give particular thanks and gratitude to Tim Buckley who I have now known for 3 years and has assisted in every purchase and sale thus far. He is a fantastic ambassador for Agents and a valuable member of the Haart corporation.
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Latest Reviews
24th Jun 2014
reviewed by 'Michael'
13th Jun 2014
reviewed by 'M'
22nd Mar 2014
reviewed by 'George'
18th Mar 2014
reviewed by 'KAREN'
18th Mar 2014
reviewed by 'KAREN'
4th Mar 2014
reviewed by 'Ms'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 50% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 19 | 0 | 8 | 0 | 1 | 0 |
Areas covered
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Jun 24,2014
Jun 24,2014
0
people found
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Tim, it has been an absolute pleasure to have you as our agent and would not hesitate in recommending you to others. Not only did Haart give us the highest valuation, but we also received several offers in excess of the asking price. Your level ...
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Jun 24, 2014
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Dear Michael and Bridget,
We are so glad to hear about the positive experience you had with us - thank you for taking the time to write a review and all the best for the future.
Many thanks, Melanie Smith, Customer Relations Manager ...
Jun 13,2014
Jun 13,2014
0
people found
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We were very pleased with the service we got from the Haarts Rulslip branch. We dealt mainly with RJ at that branch and found him to be a very personable character who works hard on behalf of the buyer and vendor to ensure all parties ...
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Jun 18, 2014
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We are so glad to hear about the positive experience you had with us - thank you for taking the time to write a review and all the best for the future.
Many thanks,
Mel Smith, Customer Relations Manager ...
Mar 22,2014
Mar 22,2014
1
people found
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this helpful
We write to express our gratitude for the excellent service that you all have given to us regarding the sale of our maisonette in Ruislip, including very swiftly finding a new buyer after the first buyer unexpectedly withdrew. It was reassuring that you and your ...
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Mar 18,2014
Mar 18,2014
2
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I would just like to thank you and all the staff at Haart for all your hard work and professional approach to selling our house. We were always kept well informed of viewing appointments and it was a pleasure to deal with Regan for the ...
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Mar 18,2014
Mar 18,2014
0
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I would just like to thank you and all the staff at Haart for all your hard work and professional approach to selling our house. We were always kept well informed of viewing appointments and it was a pleasure to deal with Regan for the ...
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Mar 04,2014
Mar 04,2014
0
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From the minute when Tim Buckley came to my old flat to value it, to the minute when we got the keys for our new house all the team at Haart helped us at different stages of the buying process. The customer service which we ...
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Feb 26,2014
Feb 26,2014
0
people found
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Just a quick email to say thank you for all your help in the recent sale of my flat
As you know it was a little bit of a rush to get everything in order before I left the UK, But with your help all ...
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Feb 25,2014
Feb 25,2014
0
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From the minute when Tim Buckley came to my old flat to value it, to the minute when we got the keys for our new house all the team at Haart helped us at different stages of the buying process. The customer service which we ...
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Jan 16,2014
Jan 16,2014
2
people found
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this helpful
When it came to selling our flat in Ruislip, we were pleasantly surprised how quickly haart were able to find a buyer. They were very helpful in ensuring a smooth sale and took all the stress out of the process. If we had another place ...
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Jan 10,2014
Jan 10,2014
2
people found
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this helpful
This is just to say a very big thanks for yours and everyone at Haart's services (especially Dean), in arranging the sale of my property at 4 Ruislip Court. I found the services that you all provided to be very professional and efficient, in view of ...
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Jan 09,2014
Jan 09,2014
2
people found
this helpful
this helpful
Sarrah Karim, thank you very much for your help in renting my property. Indeed you were very prompt and proffessional. I look forward in doing business with you again.
Regards
N Purewal...
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Jan 08,2014
Jan 08,2014
2
people found
this helpful
this helpful
Thank you for all your (and haart) help in our recent move. You were by far the most helpful, polite and organised of all the estate agents that we dealt with and we will definitely come to you (haart) when/if we come to sell ...
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Jan 03,2014
Jan 03,2014
2
people found
this helpful
this helpful
We were apprehensive about putting our flat on the market again as the year before we had tried to sell through a different agent but had received little interest.
After a quick valuation appointment we decided to put it on with Haart and try our ...
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Dec 13,2013
Dec 13,2013
3
people found
this helpful
this helpful
Dear Tim,
Thank you for all your (and haart) help in our recent move. You were by far the most helpful, polite and organised of all the estate agents that we dealt with and we will definitely come to you (haart) when/if we come ...
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Dec 13,2013
Dec 13,2013
3
people found
this helpful
this helpful
Sarrah Karim, thank you very much for your help in renting my property. Indeed you were very prompt and proffessional. I look forward in doing business with you again.
Regards
N Purewal...
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Dec 09,2013
Dec 09,2013
3
people found
this helpful
this helpful
I have recently sold my property for the full asking price through HAART Ruislip branch.
I was immediately impressed by Tim Buckley's knowledge of the local market place and his pro-active approach. We very quickly agreed a sensible asking price and concurred that my property ...
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Dec 09,2013
Dec 09,2013
4
people found
this helpful
this helpful
Haart Ruislip have been very professional and excellent since us making
the initial offer. Us being first time buyers, Haart made sure
everything was smooth right from the beginning , all throughout the process. All
purchases and sales would have its ups and downs, but Tim's ...
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Sep 13,2013
Sep 13,2013
6
people found
this helpful
this helpful
I feel I have to take the time to say a big thank you to the team at haart of Ruislip for all the work they put in to selling my maisonette. I had found my new home and was really under pressure to get ...
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Sep 04,2013
Sep 04,2013
6
people found
this helpful
this helpful
For your records I cannot praise Tim and RJ enough for the help and extra mile you both went on my behalf to get the flat purchase completed. It was undoubtedly with your help that we were able to chase, prod, and push the sellers ...
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Sep 03,2013
Sep 03,2013
7
people found
this helpful
this helpful
From the moment I started dealing with Haart I realised they offered so much more than the ¢â‚¬Ëœaverage' estate agent. Not only did they achieve the price I wanted for my property, but they did it quickly. The post sales service was excellent, everyone in ...
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Sep 02,2013
Sep 02,2013
7
people found
this helpful
this helpful
Two years ago my husband and I bought a flat through Haart and in particular Tim Buckley. This was our first dealing with Haart and indeed any estate agent. A year later we sold the flat, also through Haart and made another purchase, a small ...
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Aug 29,2013
Aug 29,2013
6
people found
this helpful
this helpful
Can honestly say it was not an easy transaction but helped enormously by the team at Haart
RJ with his endless enthusiasm really encouraging throughout the whole process
Dealt with honesty at all times, and information delivered in a straightforward manner
Thanks to all the ...
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Aug 25,2013
Aug 25,2013
6
people found
this helpful
this helpful
It is with great pleasure I write this letter of recommendation for Haart estate agents, especially Tim, RJ the team. I met RJ for the purchase of a two bedroom flat in Ruislip and I was so impressed by his attitude, he was calm and ...
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Jun 28,2013
Jun 28,2013
6
people found
this helpful
this helpful
I marketed my property with a popular Ruislip agent for almost 8 weeks, having seen a few offers fall though all of which were under the asking price I decided to duel market my property with Haart Ruislip. Tim Buckley the manager of Haart gave me ...
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Apr 28,2013
Apr 28,2013
6
people found
this helpful
this helpful
We asked Haart to value our property. When Tim Buckley, the manager, arrived we were immediately impressed by his incredible knowledge of the area and his professionalism.
There was no question that Haart were the ones to deal with the sale of our house. Within 48 ...
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Apr 11,2013
Apr 11,2013
6
people found
this helpful
this helpful
I found Haart Estate Agents in Ruislip a dream to work with. I bought and sold through this branch and the process ran effortlessly. I found the staff extremely co-operative and courteous and had every confidence in them during the buying and selling process. They ...
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Apr 10,2013
Apr 10,2013
6
people found
this helpful
this helpful
We are very pleased with the service we received from Haart in Ruislip. A property was advertised very close to where we live and we were very lucky to be the first people to get in touch with them to request a viewing. The agents ...
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Mar 19,2013
Mar 19,2013
6
people found
this helpful
this helpful
The team at Haart Ruislip were friendly and professional to deal with. I never had any difficulties getting through to Tim, which I found reassuring.
Tim has a very sound knowledge of the local market. He valued our house higher than other estate agents. We ...
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Feb 19,2013
Feb 19,2013
6
people found
this helpful
this helpful
As Executor for my mothers estate I was selling the house via another local agent and in 4 months had no credible offers. Tim Buckley wrote to me and we met to discuss the potential sale of the property. I was impressed with Tim especially his ...
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Jan 18,2013
Jan 18,2013
6
people found
this helpful
this helpful
I have just sold my flat through Haart and for anyone who is a little wary of Estate Agent spiel, please can I heartily recommend Tim Buckley from their Ruislip branch. He is straight talking, calm, patient and a great salesman. He knows the market ...
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