100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Aug 29,2013
Aug 29,2013
7
people found
this helpful
this helpful
Do not touch this agency with a barge pole! We sold our house through them and the stress caused was unbelievable. We took a much lower offer on our own property based on lies about our buyer, the whole process was dragged out for months and months and we were constantly lied to - so much so, they lost track of their own story! We also had to chase them so much, they should have paid us commission. When we made an official complaint, it took much longer than their stated 15 days to get a response, we again had to chase them. Then unsurprisingly, they denied all wrong or responsibility. Do yourself a favour a avoid them at all costs!
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Latest Reviews
26th Jul 2017
reviewed by 'Oihana'
24th Mar 2017
reviewed by 'Gerald'
27th Sep 2015
reviewed by 'Mike3132'
23rd Sep 2015
reviewed by 'Mr'
28th Sep 2013
reviewed by 'Christine'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £400,000 | £400,000 |
| Lettings | 0% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 4 | 2 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 26,2017
Jul 26,2017
3
people found
this helpful
this helpful
Horrible experience. DO NOT LET THEM HANDLE YOUR TENANCY AGREEMENTS. EXTREMELY DISSATISFIED.
As a tenant I felt like they had no intention in solving my issues. In fact after several attempts we lost hope and to date several of the initial complaints we had the ...
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Mar 24,2017
Mar 24,2017
0
people found
this helpful
this helpful
Thank you john and Stephanie for your help throughout the sale of my property.
Very supportive, great advice & forever giving my feedback from day 1....
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Comment on agent fees
Reasonable fees. Not the highest or lowest I was quoted but I do feel I got great value for money
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Jul 08,2016
Jul 08,2016
1
people found
this helpful
this helpful
Very professional, friendly and proactive management of my properties; Amy is an asset to the company. All problems are addressed in order of urgency and Amy is very personable, so a pleasure to interact with as well as being solution focused. The statements the finance ...
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Comment on agent fees
Reasonable
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Sep 27,2015
Sep 27,2015
2
people found
this helpful
this helpful
I recently sold my property with fox & sons on Lewes road,
Bradley came out to see me originally he was optimistic on the price,
So we went on to do an open day and I had 4 offers over asking price
And a sale agreed
I ...
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Comment on agent fees
Competitive fees and fantastic service
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Sep 23,2015
Sep 23,2015
2
people found
this helpful
this helpful
I felt that he was optimistic on both price & timescale, but I was intrigued to see what he could do, as I really liked .To my amazement, he found a buyer very quickly at a much higher price than I expected.
I have now moved ...
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Comment on agent fees
Very competitive on commission rates & great value for money
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Sep 28,2013
Sep 28,2013
1
people found
this helpful
this helpful
This branch of Fox &Sons is staffed by young, enthusiastic and tenacious people. They are always available. And they deliver what they promise. I dealt mostly with Nick, who is brilliant. He really went the extra mile for me. Also dealt with Dominic, Tom and ...
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Aug 29,2013
Aug 29,2013
7
people found
this helpful
this helpful
Do not touch this agency with a barge pole! We sold our house through them and the stress caused was unbelievable. We took a much lower offer on our own property based on lies about our buyer, the whole process was dragged out for months ...
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Mar 29,2013
Mar 29,2013
1
people found
this helpful
this helpful
I have recently dealt with Fox and Sons of lewes road and dealt with both Dominic and Angela I have found them to be very professional and quite refreshingly told me directly and honestly how things were going with the purchase. After great service and ...
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Oct 18,2012
Oct 18,2012
9
people found
this helpful
this helpful
Well, they sold our house but the communication was dreadful, they were caught out lying to us and the customer service was dreadful. Do not touch with a barge pole....
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What agent could do to change your mind?
Been honest, communicated properly, had attention to detail and ultinatley, addressed our complaints properly.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
