Gibson Lane
Kingston upon Thames, Kingston Upon Thames, KT2
4/5, 10 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

Contact Us

“We have bought a house with Gibson Lane and have ......”

Share on :
Aug 28,2013
Minithumbup
By: 'Jim'
Aug 28,2013
7 people found
this helpful
We have bought a house with Gibson Lane and have two properties where they have been acting as the letting agency since 2008. In our experience, we have found that to be extremely professional, responsive, courteous and have a good understanding of our needs. When we did once have have cause to complain, the matter was dealt with swiftly and to our satisfaction. We are considering purchasing another property to rent out in the area and would have no qualms using GL to purchase or let the property through.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 10
29th Sep 2021
reviewed by 'Alain'
“I have one hole in the ceiling of my bedroom and they don’t want to fix it.Three months ......”
17th Jun 2019
reviewed by 'Peter'
“Excellent experience with Gibson Lane. We've moved with them twice now and they've been great both times.When they first ......”
4th Jan 2019
reviewed by 'Gracie'
“The lettings team at Gibson Lane charge high fees but do not provide anywhere close to an equivalent level of ......”
20th Jun 2018
reviewed by 'Ivan'
“We've just used Gibson Lane for the first time for both selling and buying our house. And we've been really-really ......”
4th Jun 2018
reviewed by 'Philippa'
“Have just sold another property with Gibson Lane. They were very professional, keeping me updated through all the different stages. ......”
17th Feb 2014
reviewed by 'Sabrina'
“We've used Gibson Lane for both selling our house and buying a new house in the same neighbourhood. After being ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Gibson Lane
34 Richmond Road
Kingston Upon Thames
Greater London
KT2 5ED
020 8546 5444

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £775,000 £775,000
Lettings 0% 0% £1,250 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 1 2 5 0 0 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Kingston upon Thames, KT2
Richmond, KT2

“Worst estate agency ever...”

Share on :
Sep 29,2021
Minithumbdown
claim your profile
Mr
By: 'Alain'
Sep 29,2021
0 people found
this helpful
I have one hole in the ceiling of my bedroom and they don’t want to fix it. Three months have passed after a water leak in the ceiling, they came, did the hole and left like this. Last week they came again and SCREWED ...
read full review
Attachments

Review file
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent house sale experience...”

Share on :
Jun 17,2019
Minithumbup
By: 'Peter'
Jun 17,2019
0 people found
this helpful
Excellent experience with Gibson Lane. We've moved with them twice now and they've been great both times. When they first came to view our house, we were impressed by their local knowledge and energy. They gave us a sense of confidence that they understood our ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Appalling experience ! Avoid at all cost !...”

Share on :
Jan 04,2019
Minithumbdown
By: 'Gracie'
Jan 04,2019
7 people found
this helpful
The lettings team at Gibson Lane charge high fees but do not provide anywhere close to an equivalent level of service. Appalling customer service, and I would highly advise to avoid this company at all costs. There are many better and cheaper agency's out there....
read full review
Comment on agent fees
Bad
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Gibson Lane
Mar 21, 2019
View all comments (1)
We are always striving to improve on our services. We have looked through our system and do not appear to have you as a tenant but we would happily chat this through, should you wish to do so. Reviews are for constructive criticism to allow each company to improve where they may fall down. All our fees are clearly displayed on our website and in our offices and this would have also been discussed at the time of application. ...

“Amazing service!...”

Share on :
Jun 20,2018
Minithumbup
By: 'Ivan'
Jun 20,2018
0 people found
this helpful
We've just used Gibson Lane for the first time for both selling and buying our house. And we've been really-really impressed! What makes them stand out from the other estate agents is how flexible they can be, from scheduling a photographer visit to organising the ...
read full review
Comment on agent fees
very competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Support selling my house...”

Share on :
Jun 04,2018
Minithumbup
By: 'Philippa'
Jun 04,2018
0 people found
this helpful
Have just sold another property with Gibson Lane. They were very professional, keeping me updated through all the different stages. Would recommend them and would use them again...
read full review
Comment on agent fees
Agents fees were comparable to lots of agents in the area, but lower than some
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We've used Gibson Lane for both selling our house and ......”

Share on :
Feb 17,2014
Minithumbup
claim your profile
Tim
By: 'Sabrina'
Feb 17,2014
1 people found
this helpful
We've used Gibson Lane for both selling our house and buying a new house in the same neighbourhood. After being let down by a few other agencies, we were positively surprised by Gibson Lane's in-depth knowledge about the local market, and their patience and willingness ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We've used Gibson Lane for both selling our house and ......”

Share on :
Jan 23,2014
Minithumbup
claim your profile
Tim
By: 'Sabrina'
Jan 23,2014
4 people found
this helpful
We've used Gibson Lane for both selling our house and buying a new house in the same neighbourhood. After being let down by a few other agencies, we were positively surprised by Gibson Lane's in-depth knowledge about the local market, and their patience and willingness ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Moving from Germany Gibson Lane was of great hellp to ......”

Share on :
Sep 03,2013
Minithumbup
claim your profile
Sam
By: 'Andreas'
Sep 03,2013
7 people found
this helpful
Moving from Germany Gibson Lane was of great hellp to find a house for me and my family. They where very motivated and took all efforts necessary to finalize the agreement. Even visited the house multiple times to take measures and check things which is ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have bought a house with Gibson Lane and have ......”

Share on :
Aug 28,2013
Minithumbup
By: 'Jim'
Aug 28,2013
7 people found
this helpful
We have bought a house with Gibson Lane and have two properties where they have been acting as the letting agency since 2008. In our experience, we have found that to be extremely professional, responsive, courteous and have a good understanding of our needs. When we ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used many estate agents in Kingston as I ......”

Share on :
Aug 24,2013
Minithumbup
By: 'Mr.'
Aug 24,2013
9 people found
this helpful
I have used many estate agents in Kingston as I have several properties I rent and I have found Gibson Lane to provide a fantastic service. They have always provided an excellent and friendly service with quick responses to any issues I have had and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gibson Lane, Kingston Upon Thames KT2 5ED



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn