100% sales valuation accuracy
50% sales fee satisfaction
67% lettings valuation accuracy
60% lettings fee satisfaction
Aug 26,2013
Aug 26,2013
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Dont rent from them, they always try to deduct your deposit by 100 quid (for professional cleaning), even you spent a few days cleaning the property before you left. I was renting a one bedroom apartment, i swear i cleaned the apartment in a very good state before i left and return the keys. However, after a few days, they will ring up and say they employed someone to do a PROFESSIONAL cleaning on the propert, therefore, the deposit will be deducted by 100 quid.
I was going to accept this kind of unfair arrangements, and keep telling myself that i wont use them again. but the thing is, we went to the office and asked for a receipt for such PROFESSIONAL CLEANING, and the lady was a bit annoyed and said the receipt is not in the office and promised to send it to us by post. Of coz it never receive in my post, this is why i am writing in here.
Viewings on your property once every 2 weeks (to be honest, i was renting an apartment which was also on sale, this is why we have viewings all the time). They will just call you and keep telling you that they will come to view the house in 24 hours so that you keep cleaning your house every minute.
Just avoid them!
I was going to accept this kind of unfair arrangements, and keep telling myself that i wont use them again. but the thing is, we went to the office and asked for a receipt for such PROFESSIONAL CLEANING, and the lady was a bit annoyed and said the receipt is not in the office and promised to send it to us by post. Of coz it never receive in my post, this is why i am writing in here.
Viewings on your property once every 2 weeks (to be honest, i was renting an apartment which was also on sale, this is why we have viewings all the time). They will just call you and keep telling you that they will come to view the house in 24 hours so that you keep cleaning your house every minute.
Just avoid them!
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Latest Reviews
4th Mar 2024
reviewed by 'Stephen'
8th Nov 2018
reviewed by 'beethical'
27th Feb 2018
reviewed by 'Barry'
20th Oct 2017
reviewed by 'Simon'
30th Aug 2017
reviewed by 'Amanda'
Opening Hours
Address
Mundys
29 Silver Street
Lincoln
Lincolnshire
LN2 1AS
01522 510044
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £127,500 | £130,000 |
| Lettings | 67% | 60% | £520 | £675 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 3 | 1 | 1 | 0 | 1 | 0 | 1 |
Areas covered
- LN1
- LN2
- LN3
- LN4
- LN5
- LN6
- LN7
- LN8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 04,2024
Mar 04,2024
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Mundys are Absolutely Shocking, They Didn't Do Any Repairs to our Property, They left Me +My Disabled Partner with No Boiler, Heating an Hot Water for Over a Week, The Temperature dropped to -6, an All We got told from Mundys was ... Put an Extra ...
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Nov 08,2018
Nov 08,2018
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Awefully horrendus experience with Mundys Lettings. Avoid at all cost. 1. at the first inspection they couldn't even open the door and charged me of changing the lock and suspected I was sub-letting. I had to complain, only then they apologiesed that they tried again and ...
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Comment on agent fees
It's not too high but when you think about their service it's too much.
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Feb 27,2018
Feb 27,2018
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Emma handled our sales but Maxine was also involved.
Five star service, good telephone manner and so helpful.
Super team that helped the sale of my house run smoothly and very quickly.
Well done to you all. We will be back.ð...
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Comment on agent fees
It was as agreed before contract so no surprises.
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Feb 27, 2018
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(1)
Good Afternoon Barry - Thank you for your feedback, it is greatly appreciated. I have passed on your comments to Emma, Maxine and the team. Kind regards - Sarah ...
“Appalling, Unproffessional, Disrespectful / Rude, Untrustworthy, Liars, Incompetent.Such a poor ......”
Dec 07,2017
Dec 07,2017
0
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Appalling, Unproffessional, Disrespectful / Rude, Untrustworthy, Liars, Incompetent.
Such a poor experience that I wouldn't touch Mundys again with a barge pole....
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Comment on agent fees
Can't honestly comment as never got that far.
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Dec 07, 2017
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Good Afternoon Sarah, I can confirm I have passed on your comments to our Residential Sales Partner, who will be contacting you to discuss.
Kind regards - Sarah ...
Oct 20,2017
Oct 20,2017
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We found the company to be very professional, with friendly, efficient and effective staff who are readily available to deal with our and our tenants inquiries....
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Comment on agent fees
As expected
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Aug 30,2017
Aug 30,2017
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Excellent service! Chris was very personable and professional and I was kept informed all the way through. Would highly recommend Mundys. Girls in the office kept in touch with me on a regular basis too! Great service throughout 😀...
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Comment on agent fees
Happy with the fees charged
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Oct 13,2015
Oct 13,2015
3
people found
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Avoid, avoid avoid !!!
The worst agent I have ever came across and been letting properties for almost 10 years:
- any form of communication was sent in a form of a threat,
- allowing Landlord's visit without tenant's permission, while I was away,
- still waiting ...
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What agent could do to change your mind?
Nothing, they are just useless all the way.Attached Filesnbsp;
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Aug 26,2013
Aug 26,2013
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Dont rent from them, they always try to deduct your deposit by 100 quid (for professional cleaning), even you spent a few days cleaning the property before you left. I was renting a one bedroom apartment, i swear i cleaned the apartment in a very good ...
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Jan 24,2011
Jan 24,2011
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Just Useless!! They certainly had all the talk but failed to deliver - I switched to Pygott&Crone and straight away had viewings! It wasn't long before I was sold. Avoid Mundys at all costs!!...
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Vendor Fees
1.25Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 21/10/2022, 9:57 AM by Sarah GreenComplaints Procedure
https://mundys.net/company-complaints-procedures/
Last updated at 8:57 AM 21/10/2022 by Sarah Green
