0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 20,2013
Aug 20,2013
4
people found
this helpful
this helpful
I am a landlord who rang Steren Estates looking to provide them long term lettings every year during the winter season at my holiday home. First impressions, I found them to be very inflexible in their approach. They told me that I needed to spend £120 on an electrical certificate even though it is not the law. I am an experienced landlord and understand my obligations fully with this anyway. When I questioned it politely via email. I was shocked by the frosty reply I received. Citing Company Policy. It made me question was I choosing the right agent to rent my holiday home. I thought perhaps maybe I was being too hard so I would call them. I was surprised by the unfriendliness of the staff member who seemed to be very inexperienced and incredibly abrupt almost rude and needed to consult her boss on holiday in France. This lead me to conclude that they are not a professional outfit and I decided that I would be better off going elsewhere. As a landlord, I would recommend you try another agent. One that will work hard for your business, provide a friendly & professional service and go the extra mile in the event of issues.
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Latest Reviews
14th Feb 2014
reviewed by 'Gruntfuttock'
20th Aug 2013
reviewed by 'Shop'
Opening Hours
Address
Steren Estates
18 Chapel Street
Truro
Cornwall
TR26 2LR
01736 791500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 14,2014
Feb 14,2014
7
people found
this helpful
this helpful
BEWARE!!
Last summer I rented the apartment under a 6 month lease which expired on 30th November last as of today 14th February I have still not been ale to recover my deposit which have been repaid to me by Dec 10th.
Despite numerous promptings and ...
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What agent could do to change your mind?
The answer is self explanatoryAttached Filesnbsp;
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Aug 20,2013
Aug 20,2013
4
people found
this helpful
this helpful
I am a landlord who rang Steren Estates looking to provide them long term lettings every year during the winter season at my holiday home. First impressions, I found them to be very inflexible in their approach. They told me that I needed to spend £120 ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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