“I have phoned this week Regal letting a to view ......”
1 Star Review
Aug 16,2013
By:
'Ms'
Aug 16,2013
Branch: Rainham, 33 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: ME8
Branch: Rainham, 33 High Street
Lettings (Prospective customer)
Postcode: ME8
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I have phoned this week Regal letting a to view a property in Rainham. The person on the phone was quite rude with me when I asked her to repeat the address of the property I wanted to see. I also told her I was living in London and so could only view a place if there were other properties for me to see on the same day. On the day of the viewing, I waited for 20 minutes in front of the property and then decided to phone regal estates. On the phone the person told me that they had not booked my viewing at all! I had to explain my situation again to a person who simply hung up on me!! They wasted my day and my money. This situation is unacceptable and I did not receive a single apology. I would recommend to anyone looking for a place to avoid them!!
What agent could do to change your mind?
They could have:
-Been correct on the phone with me
Been professional when booking my viewing
Apologised to me by phoning me back and rescheduled the viewing the same day. (Or at least tried)
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