0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 24,2013
Jul 24,2013
0
people found
this helpful
this helpful
Absolutely disgraceful.
Apparently 6 days without power to the entire house rented through Kings is acceptable to them. Words cannot describe how infuriated I am at the incompetence and utter lack of care they have expressed.
Since they have no form of compensation agreement for sub-standard living, I am going through citizens advice and other advice agencies to see how I can legally hit them for something as should anybody who is subject to their atrocious lack of service, morals and common sense.
Apparently 6 days without power to the entire house rented through Kings is acceptable to them. Words cannot describe how infuriated I am at the incompetence and utter lack of care they have expressed.
Since they have no form of compensation agreement for sub-standard living, I am going through citizens advice and other advice agencies to see how I can legally hit them for something as should anybody who is subject to their atrocious lack of service, morals and common sense.
What agent could do to change your mind?
The agent could have chased on getting the issue resolved quicker. The agent could have provided regular updates. The agent could have a compensation scheme in place wherein if a tenant is not getting adequate levels of standard living, the tenant is compensated with reimbursement of fees.Attached Filesnbsp;
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Kings Lettings
30 Windsor Road
Slough
Berkshire
SL1 2EJ
01753 516516
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
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Jul 24,2013
Jul 24,2013
0
people found
this helpful
this helpful
Absolutely disgraceful.
Apparently 6 days without power to the entire house rented through Kings is acceptable to them. Words cannot describe how infuriated I am at the incompetence and utter lack of care they have expressed.
Since they have no form of compensation agreement for sub-standard ...
read full review
read full review
What agent could do to change your mind?
The agent could have chased on getting the issue resolved quicker. The agent could have provided regular updates. The agent could have a compensation scheme in place wherein if a tenant is not getting adequate levels of standard living, the tenant is compensated with reimbursement of fees.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Mar 15, 2014
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(1)
Dear 'Angrytennant',
I am very sorry to hear of your apparent poor experience with Kings. Kings prides itself on providing the highest levels of service and customer care. If you feel that you have genuinely been subject to ''..incompetence and (an) utter lack of care..'' I would very much appreciate the opportunity to speak with you personally to allow me to assess the situation comprehensively. Please feel free to contact me via our head office in Maidenhead.
I look forward to hearing from y ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I am very sorry to hear of your apparent poor experience with Kings. Kings prides itself on providing the highest levels of service and customer care. If you feel that you have genuinely been subject to ''..incompetence and (an) utter lack of care..'' I would very much appreciate the opportunity to speak with you personally to allow me to assess the situation comprehensively. Please feel free to contact me via our head office in Maidenhead.
I look forward to hearing from you.
Regards