0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 13,2013
Aug 13,2013
1
people found
this helpful
this helpful
We had this agency let and manage our house for us and we have had problems ever since and no longer let the house. To start with there was damage done to our property which parkyns did not check after the tenant left so they returned the deposit to the tenant, it then took months for parkyns to correct the damage. This tenant also did not pay any bills while at the property, this led the electricity company to put a pre-payment meter on the side of my house without my knowledge. Parkyns did not seem to care when the electricity company came after me for the £140 the tenant owed when they left, this issue was still a problem a year later as parkyns was supposed to deal with the electricity company as they had all the tenant information. Since this time I now live in this property while parkyns rents the two houses either side of me. As far as I can tell from my own experience and the two neighbours I have currently parkyns do no checks on the tenants they find. I have had to call the police about one neighbour for domestic violence as he beat his girlfriend and dragged her out by her hair. From this property we hear constant shouting, swearing and abuse. We told parkyns who said they would let the owner of the house know, however this problem still continues. Even worse is my other neighbour, who rents a 1bedroom place the other side of me. Luckily he is hardly ever there as he actually lives down the road, although when he is he brings about 5 children over to the property who then run around my driveway and ride their bikes. I now have a dent in my car because of this and have just had to have my windscreen replaced as well. There is also music playing constantly when they are there, this is not a problem however the amount of bass that is coming from that house has broken a high tec gaming mouse which was rather expensive and has made us both feel quite ill. I also do not wish to hear an old man have sex every week when they come over to get away from the kids, he is so loud we can hear every word he says. We informed parkyns who said they would make a visit to the property and discuss the damage. This is the last I heard, our house is now up for sale.
What agent could do to change your mind?
Parkyns need to take responsibility for certain issues and not ignore the problems.Attached Filesnbsp;
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Latest Reviews
13th Jan 2014
reviewed by 'jamboree'
13th Aug 2013
reviewed by 'missE'
Opening Hours
Address
Parkyns
1-3 Guildhall Street
Bury St Edmunds
Suffolk
IP33 1PS
01284 761437
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 13,2014
Jan 13,2014
0
people found
this helpful
this helpful
We experienced no problems whatsoever, the rent was always paid on time and any repairs carried out quickly. We have been using this agent since the property was new and although we have had a number of tenants over the last 8 years the property looks ...
read full review
read full review
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Aug 13,2013
Aug 13,2013
1
people found
this helpful
this helpful
We had this agency let and manage our house for us and we have had problems ever since and no longer let the house. To start with there was damage done to our property which parkyns did not check after the tenant left so they ...
read full review
read full review
What agent could do to change your mind?
Parkyns need to take responsibility for certain issues and not ignore the problems.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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