100% sales valuation accuracy
50% sales fee satisfaction
Aug 09,2013
Aug 09,2013
1
people found
this helpful
this helpful
We received good advice regarding the marketing of our property and realistic pricing guide in what I felt to be a difficult market to judge. As luck would have it our buyers approached us directly as they were known to us and this happened soon after our property went on the market. It is therefore difficult for me to comment on the agents tenacity in finding a buyer.
We chose Park & Bailey partly because they had branches in areas that we were looking for property and felt they would be that much keener to keep us advised on property becoming available. This turned out to be only partly helpful and it is for this reason I only give a good review rather than excellent.
When did finally find a property that we wished to purchase was when Park & Bailey really came up trumps. Hadley got things on the right footing early on when things looked a little sticky and was very responsive to our needs. After surveys had been done we were put in the hands of Ginette who proved to be excellent in keeping us moving toward exchange of contracts despite various setbacks that made us wonder whether we were doomed to failure. Her tenacity, patience and diplomatic skills were outstanding and I can honestly say that I think without her we likely as not would not have got to exchange of contracts at all. In this respect excellent would have been my rating without doubt.
We chose Park & Bailey partly because they had branches in areas that we were looking for property and felt they would be that much keener to keep us advised on property becoming available. This turned out to be only partly helpful and it is for this reason I only give a good review rather than excellent.
When did finally find a property that we wished to purchase was when Park & Bailey really came up trumps. Hadley got things on the right footing early on when things looked a little sticky and was very responsive to our needs. After surveys had been done we were put in the hands of Ginette who proved to be excellent in keeping us moving toward exchange of contracts despite various setbacks that made us wonder whether we were doomed to failure. Her tenacity, patience and diplomatic skills were outstanding and I can honestly say that I think without her we likely as not would not have got to exchange of contracts at all. In this respect excellent would have been my rating without doubt.
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Latest Reviews
20th Dec 2022
reviewed by 'Luke Charles'
27th May 2021
reviewed by 'Seller in Coulsdon'
13th Dec 2020
reviewed by 'Lydia'
23rd Apr 2014
reviewed by 'P'
16th Apr 2014
reviewed by 'Happy'
25th Oct 2013
reviewed by 'E'
Opening Hours
Address
Park & Bailey
150\/152 Brighton Road
Coulsdon
Greater London
CR5 2YQ
020 8763 8060
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £525,000 | £750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 6 | 2 | 4 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 20,2022
Dec 20,2022
1
people found
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this helpful
I would not recommend using these agents to buy or sell. I would never buy a property from these agents, nor sell a property to anyone involved with these agents again. They are not transparent, lack of clear communication and are willing to have you ...
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May 27,2021
May 27,2021
0
people found
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We have recently sold two properties through Park and Bailey in Coulsdon and the team were proactive in helping to get both sales over the line. Professional and courteous at all times and helped to secure both sales at a good price and in a ...
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Dec 13,2020
Dec 13,2020
1
people found
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Park & Bailey should be renamed 'Shark & Bailey'! We were weeks away from exchanging on a house listed with this agent, only to receive a phone call to tell us that a new offer had been accepted by the vendor THREE months after ours had been ...
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Dec 16, 2020
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(1)
We are sorry to receive your complaint and have responded to your complaint in more detail via email. We requested access for viewing for you but our clients are not easy to reach and had taken time to come back to us, after all, we want to sell the home and arrange viewings. We completely understand your frustration but as estate agents acting for our clients we have a legal duty to all offers up until exchange of contracts, regardless. We cannot withhold offers which had we done so, could ...
Apr 23,2014
Apr 23,2014
0
people found
this helpful
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Great service from start to the end of process. Ginette went the extra mile on more than one occasion, making the process of buying the property as seamless as possible. Would recommend and use Park & Bailey again on the back of this experience....
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Apr 16,2014
Apr 16,2014
0
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I started out using another agent, lured in by false price promises despite using Park & Bailey before and getting an excellent service. How wrong I was to even have tried another agent, the service I got from Hadley, Sheila and the team was second to ...
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Oct 25,2013
Oct 25,2013
1
people found
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this helpful
We found the initial marketing advice very good and we felt confident in Park and Bailey. Our house sale was agreed very quickly after going on the market which was helped by the proactive team, however we felt that Sheila was too keen to close ...
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Dec 19, 2013
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Many thanks for taking the time to explain your frustration and where you felt the service level fell short of what was expected We take all comments seriously and endeavour to improve wherever possible. Whilst I fully understand your frustration, having reviewed the file, we achieved nearly 98% of the asking price and worked hard to generate interest on your property and feel we were proactive in doing this - we can only achieve of course what the market is willing to pay. With regards to Pa ...
Aug 09,2013
Aug 09,2013
1
people found
this helpful
this helpful
We received good advice regarding the marketing of our property and realistic pricing guide in what I felt to be a difficult market to judge. As luck would have it our buyers approached us directly as they were known to us and this happened soon ...
read full review
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May 16,2013
May 16,2013
1
people found
this helpful
this helpful
The Park and Bailey team including Sheila and Jack at Coulsdon have been absolutely great from start to finish.
The team really did do their very best to make our sale go through and this was a little difficult.
Ginette was especially great after the ...
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Jun 07,2012
Jun 07,2012
1
people found
this helpful
this helpful
Helpful, supportive, highly recommended, quality team....
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May 23,2012
May 23,2012
1
people found
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this helpful
I have found the service provided by Hadley Lyas, Coulsdon branch, in selling my property, and subsequently Ginette Bronsdon, Caterham on the Hill, in progressing the sale through to contract exchange, to be excellent. Both were very professional and provided (despite a potential conflict of ...
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Dec 14,2011
Dec 14,2011
1
people found
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this helpful
We purchased a property with Park and Bailey, Coulsdon. If it were not for Ginette Brondson's help and care the whole deal could have fallen down at the last fence....
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Jun 25,2010
Jun 25,2010
1
people found
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Outstanding service....
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May 12,2010
May 12,2010
0
people found
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Most impressed with the helpfulness of Gill of Coulsdon branch and especially Ginnette of sales progression team with continuous updating of how a difficult chain was progressing. After 6 months of sofa surfing I'm no longer going to be n.f.a.. Whoopee!...
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