“Hi,I rented a property with Haart in Feb 2012. They ......”
1 Star Review
Jul 08,2013
By:
'Arun'
Jul 08,2013
Branch: London, 42 The Broadway
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: HA0
Branch: London, 42 The Broadway
Lettings (as a Tenant)
Postcode: HA0
2
people found
this helpful
Hi,
I rented a property with Haart in Feb 2012. They gave me the property totally trashed. It didnt have water, bathroom didnt have a door, the carpets smelled like dead rats, the lights didnt work, all the wirings were exposed, the windows and curtains were covered in mould, the stove didn't work. I had to pay to rent at two places simultaneously since I couldnt live here.
Haart have just ignored all my calls so far to get anything fixed. They however do not have any shame in charging me rent every month without fail. It took them 9 months to fix my stove. At the end of the contract I asked for a 2 year renewal as I was in very good terms with my neighbours and Haart said it has been done. 4 months into the new contract, I get a letter to vacate. Now that I try to vacate immediately, they want me to stay the 2 months and pay 2 months rent. I have lost another property due to this.
Please use Haart at your own peril. They are the worst estate agents in the UK.
What agent could do to change your mind?
1) The agent could have made maintenance fixes once on 3 months at least.
2) They should have only given the keys to the property making sure it had water, doors, wirings done properly
3) They should have let the tenant know that the contract has been renewed even though they said it was
4) Its just cheap to ask someone to leave and then make them stay back to pay rent for 2 months.
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes