Park & Bailey
Caterham branch, Caterham, CR3
4.5/5, 30 reviews
90% recommended
80% sales valuation accuracy
89% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Jo and Liam were brilliant when we first put our ......”

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Aug 05,2013
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Ginette
By: 'Sarah'
Aug 05,2013
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Jo and Liam were brilliant when we first put our house on with P&B, and gave really helpful and insightful advice about marketing it. They were always quick to respond to any queries and to pass on feedback, and clearly knew the market very well indeed. Kay was a fabulous viewing agent, and struck the perfect balance between giving information and letting the prospective purchaser have freedom to look and think for themselves. In the progression team, Ginette was unparallelled! I was blown away by her perserverence and resourcefullness in making sure that our sale went through as quickly and painlessly as possible. I really have nothing but praise for this dynamic team, and would recommend them without hesitation. THANK YOU!!
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Latest Reviews

View all Reviews 30
27th Sep 2022
reviewed by 'Princy'
“An excellent estate agent providing excellent marketing advice, good communications and timely updating throughout the process. I would highly recommend ......”
7th Oct 2017
reviewed by 'M'
“I had a viewing schedule for 3pm on Saturday 7 Oct 2017 at a property in Caterham. I was very excited when ......”
8th Sep 2017
reviewed by 'Peter'
“Park and Bailey have been absolutely superb during our house sale and purchase. The sales was excellent, and the aftercare ......”
11th Jun 2015
reviewed by 'JC'
“The agent showing us the property was helpful and friendly but there were a few details about the property he ......”
9th Nov 2014
reviewed by 'Merlin'
“All of the staff I dealt with at Park & Bailey were extremely helpful and professional. The purchase was protracted and ......”
25th Oct 2014
reviewed by 'Stephen'
“I cannot say how impressed I have been with everyone at Park & Bailey. I purchased my flat from them, I ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Park & Bailey
41 High Street
Caterham
Surrey
CR3 5UE
01883 342205

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 89% £174,000 £670,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 16 0 11 0 0 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Caterham branch, CR3
Caterham Valley Branch, CR3
Coulsdon branch, CR5
Crawley Branch, RH10
Warlingham Branch, CR6
Woldingham Branch, CR3

“An excellent estate agent providing excellent......”

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Sep 27,2022
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Kay
By: 'Princy'
Sep 27,2022
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An excellent estate agent providing excellent marketing advice, good communications and timely updating throughout the process. I would highly recommend Park and Bailey ,Caterham....
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“I had a viewing schedule for 3pm on Saturday 7 Oct 2017 ......”

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Oct 07,2017
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Liam
By: 'M'
Oct 07,2017
1 people found
this helpful
I had a viewing schedule for 3pm on Saturday 7 Oct 2017 at a property in Caterham. I was very excited when I saw the property on Park & Bailey website. Unfortunately, due to heavy traffic and our taxi driver getting lost and taking a longer road, I ...
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Not application
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By: M. M. Damian
Oct 18, 2017
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Your response is the reason why I chose to use media rather than your in house complaints procedure. Liam Feeney was under no duress to offer to schedule an appointment at 15.00. We arrived at the property at 15.20 and he was not there. I called the office at 15.22 stating that i had arrived'. Liam did not advise me that he had to go onto his next appointment and was due there at 15.45. He only stated he had another appointment hence why I asked whether it would be possible for him to show ...

“Park and Bailey have been absolutely superb during our house ......”

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Sep 08,2017
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Sue Hodson
By: 'Peter'
Sep 08,2017
0 people found
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Park and Bailey have been absolutely superb during our house sale and purchase. The sales was excellent, and the aftercare by Sue was outstanding. In fact our chain was close to falling through very many times, but she kept it on track. We couldn't have ...
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Comment on agent fees
Good
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“The agent showing us the property was helpful and friendly ......”

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Jun 11,2015
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Tobi Mancuso
By: 'JC'
Jun 11,2015
0 people found
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The agent showing us the property was helpful and friendly but there were a few details about the property he was unable to answer. During the conveyancing period we were particularly impressed by the responsiveness of the Sales progression Team, in particular Sue Hodson. The ...
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“All of the staff I dealt with at Park & Bailey ......”

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Nov 09,2014
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By: 'Merlin'
Nov 09,2014
0 people found
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All of the staff I dealt with at Park & Bailey were extremely helpful and professional. The purchase was protracted and complicated for a number of reasons beyond Park & Bailey's control, but they were very helpful at every stage. Thanks to Ann Hinton's tireless efforts the ...
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“I cannot say how impressed I have been with everyone ......”

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Oct 25,2014
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Liam
By: 'Stephen'
Oct 25,2014
0 people found
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I cannot say how impressed I have been with everyone at Park & Bailey. I purchased my flat from them, I then rented it using them and finally sold it through them too. Professional, approachable, efficient and above all friendly and approachable. Every single member of ...
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Comment on agent fees
Outstanding again. As a previous customer I was given a reduced fee and they were quick to market and arrange viewings. My property was on the market for less than 48 hours.
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“I asked Park & Bailey to try and locate a property ......”

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Aug 30,2014
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Jo
By: 'Stuart'
Aug 30,2014
0 people found
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I asked Park & Bailey to try and locate a property in the area that required refurbishment and when one came up that suited my requirements they contacted me straight away. I found them to be extremely professional & friendly right through from the first viewing and ...
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“We used Park & Bailey to sell a property in Caterham, ......”

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Jul 22,2014
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Kay
By: 'Chris'
Jul 22,2014
0 people found
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We used Park & Bailey to sell a property in Caterham, primarily communicating with Kay Jenkins. For the entire duration of the sale, we were overseas, so relied heavily on them. They really were superb, going the extra mile whenever we needed help. During the sale ...
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“Excellent experience of selling my house at a sensible commission ......”

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Jul 10,2014
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Jo
By: 'Peter'
Jul 10,2014
0 people found
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Excellent experience of selling my house at a sensible commission rate. From the moment Liam came to the house he demonstrated the professionalism matched with a friendly approach that characterised all my dealings with Park & Bailey. A buyer was found very quickly who made an ...
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Comment on agent fees
Competitive
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“The whole process of dealing with Park and Bailey was ......”

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Jul 07,2014
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By: 'Ben'
Jul 07,2014
0 people found
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The whole process of dealing with Park and Bailey was very straight forward, professional and they were always very informative with how the purchase was progressing....
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“The service throughout selling my daughter's house through this company ......”

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Mar 13,2014
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Liam
By: 'Carole'
Mar 13,2014
0 people found
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The service throughout selling my daughter's house through this company was excellent. From Liam coming round to value the property and take down the details of the property to Jo taking us on viewings . The communication throughout was very good. However the service I was ...
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“We are very delighted with the professional team at park ......”

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Feb 18,2014
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Ginette
By: 'CAROLINE'
Feb 18,2014
0 people found
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We are very delighted with the professional team at park and bailey in helping to sell our property as well as purchasing our new property which we hope to move into very shortly. We found ginette bronsdon highly professional and very helpful and motivated and ...
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“Liam gave us useful advice on the initial visit to ......”

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Jan 20,2014
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Liam
By: 'Sue'
Jan 20,2014
0 people found
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Liam gave us useful advice on the initial visit to the property. I appreciated your quick response to my emails and Ann was always helpful in liaising between solicitors and myself....
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“P&B Caterham Hill office were excellent in all our ......”

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Sep 24,2013
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Liam
By: 'Clive'
Sep 24,2013
0 people found
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P&B Caterham Hill office were excellent in all our dealings with them. From the moment Liam visited us to give us a quote, to the moment we moved out they were pro-active, communicative, helpful. They were professional and displayed great perseverance in taking the ...
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“Right from putting the house on the market we felt ......”

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Sep 17,2013
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Ginette
By: 'Alison'
Sep 17,2013
0 people found
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Right from putting the house on the market we felt that we were looked after and although there were problems and we thought the deal was going to fall through they acted in a professional manner and kept everything moving. We did move in the ...
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“Jo and Liam were brilliant when we first put our ......”

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Aug 05,2013
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Ginette
By: 'Sarah'
Aug 05,2013
0 people found
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Jo and Liam were brilliant when we first put our house on with P&B, and gave really helpful and insightful advice about marketing it. They were always quick to respond to any queries and to pass on feedback, and clearly knew the market very ...
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“Very professional service. Was kept up to date on prospective ......”

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May 31,2013
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By: 'Mike'
May 31,2013
0 people found
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Very professional service. Was kept up to date on prospective purchasers and state of the market, viewings and feedback. Sale agreed in relatively short time which then went smoothly through Park and Baileys own conveyancing partners. Would use again....
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“Park & Bailey have been extremely helpful from the start. We ......”

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Apr 16,2013
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Ginette
By: 'Danielle'
Apr 16,2013
0 people found
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Park & Bailey have been extremely helpful from the start. We are fisrt time buyer and they guided us through the whole process, and kept us up to date at each stage. Ginette Bronsdon was kind enough to email me as soon as she had any ...
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“We were nervous about putting our house on the market ......”

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Mar 25,2013
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Jo
By: 'Nicky'
Mar 25,2013
0 people found
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We were nervous about putting our house on the market after 5 years, but Liam and the team at Caterham were extremley friendly, professional and helpful from day 1. The sale was agreed in under 4 weeks and we found our ideal property through Park & Bailey too - ...
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“I cannot praise Park & Bailey, High Street Caterham highly enough ......”

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May 01,2012
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Jo
By: 'Finally'
May 01,2012
1 people found
this helpful
I cannot praise Park & Bailey, High Street Caterham highly enough in their dealings with the recent sale of my property. Liam was extremely helpful in initially drawing up the details and then he made sure the sales team visited the property so they were all ...
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“We received excellent customer service from Park & Bailey with the ......”

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Mar 28,2012
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By: 'John'
Mar 28,2012
0 people found
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We received excellent customer service from Park & Bailey with the purchase of our house. Despite many delays and issues out of our control, they regularly kept us updated on any progress & went out of their way to try & speed up the process....
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“I found them very proactive in finding suitable people to ......”

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Mar 27,2012
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By: 'C'
Mar 27,2012
0 people found
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I found them very proactive in finding suitable people to view our house and were very pleased in how quickly we found a buyer. Their after sales team were very hard working and efficient and offered a great service....
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“The first and most important thing about Park and Bailey ......”

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Dec 15,2011
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Ginette
By: 'Christine'
Dec 15,2011
0 people found
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The first and most important thing about Park and Bailey was their courtesy and professionalism. It was always 'Mrs or Mr Tanner' not Christine or Malcolm. They produced excellent property details of a very high quality. We could be completely flexible about who would do ...
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“Once my wife and I had decided that we would ......”

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Nov 09,2011
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Ginette
By: 'Colin'
Nov 09,2011
0 people found
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Once my wife and I had decided that we would like to live in Warlingham we contacted several of the local agents operating in the area. It soon became very clear that Park & Bailey were head and shoulders above their rivals in terms of efficiency ...
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“This sale was a result of a family bereavement and ......”

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Oct 29,2011
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Liam
By: 'JP'
Oct 29,2011
0 people found
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This sale was a result of a family bereavement and without exception, Liam and his team were the most professional, courteous and considerate agents I could have hoped for, very aware of market conditions, trends and pro-active in their advice and strategy. We had a ...
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“Superb service and dedication above and beyond the call of ......”

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Aug 03,2011
Minithumbup
By: 'bobbymac'
Aug 03,2011
0 people found
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Superb service and dedication above and beyond the call of duty. All the team in Caterham were brilliant and friendly, but special mention has to go to Ginette Bronsdon who was more like a councillor and social worker than a sales lliasion manager. 5 STAR RATING ...
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“I sold and bought a property through them... found all ......”

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Jul 11,2011
Minithumbup
By: 'Jane'
Jul 11,2011
0 people found
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I sold and bought a property through them... found all the staff very polite and helpful.... any questions I had were always quickly answered... would recommend them to anyone.......
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“I have several propertys what I rent out , I have ......”

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Oct 10,2010
Minithumbdown
By: 'shazz'
Oct 10,2010
4 people found
this helpful
I have several propertys what I rent out , I have always used Park and Bailey as they are quite well known. I recently looked at others agents for a price comparison and found that there are alot of other agents that are half the price ...
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By: gb
Nov 19, 2010
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Further to our comment above, our lettings team have advised that they have not had any of their landlords withdraw over the time period given nor to the best of their knowledge have they had any queries from curent landlords on their fee structure. ...

“I felt that the agents went out of thier way ......”

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May 07,2010
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By: 'LydiaC'
May 07,2010
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I felt that the agents went out of thier way to help me find a house at a time when property in the area was in short supply. I also appreciate the fact that they did not go in for lots of hard sell and ...
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“I was very excited when I called the agent to ......”

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May 10,2013
Minithumbdown
By: 'Expectant'
May 10,2013
11 people found
this helpful
I was very excited when I called the agent to view the property. They had 2 suitable within my budget. In the beginning they were very good and efficient. I had my viewing arranged the day I called which for me is a very good thing. ...
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Awards won by Park & Bailey, Caterham CR3 5UE



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