Coventry, CV1
2/5, 21 reviews
24% recommended
100% lettings valuation accuracy
50% lettings fee satisfaction

Contact Us

“Well, where do I start? We visited the Coventry branch ......”

Share on :
Aug 01,2013
Minithumbdown
By: 'Mr'
Aug 01,2013
1 people found
this helpful
Well, where do I start? We visited the Coventry branch on Tuesday July 30th and arranged to view a maisonette at 3.00pm the next day. We duly arrived at 3.00pm and waited for the Bairstow Eves representative to arrive. And we waited. And we waited. At 3.15 I thought I would call the offices, but my mobile cut off after one minute without reply. I did this again, 15 times in all, every time there was no response. What if I was another customer wishing to arrange to see another property? This also happened when I tried to arrange a valuation on my property, several calls that were not answered, thank goodness I didn't use them. So we went home, thoroughly disgusted, and called them again. After the third call someone answered. hooray, and said that they would call back in 5 minutes, but guess what, they did`nt call back at all. Please beware if you want to use this bunch of no hopers. I don`t know what they do in the office all day, but it isn`t answering the phone, customer care evidently does not exist. If you don`t believe me, try calling 02476257321. If you get someone to answer, you did better than me.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 21
16th Jan 2024
reviewed by 'Ramona and Trevor'
“This was a very emotional sale due to a family loss. Ramona was absolutely brilliant and understood all my needs ......”
6th May 2021
reviewed by 'Ellie'
“Claire is an excellent case manager and was able to chase my transaction with multiple other parties and I credit ......”
8th Apr 2021
reviewed by 'Sarah'
“As a tenant I would like to recommend Rosie for her friendly professional approach. She always tries to help as ......”
20th Feb 2021
reviewed by 'Martin'
“All round a very professional sales team I dealt with Trevor Gannon who seemed to head up the team he ......”
7th Jan 2021
reviewed by 'Jo'
“Would not recommend. Absolutely terrible service. Very arrogant. Worst buying experience ever. Promises made and never kept. If I was ......”
26th Jul 2020
reviewed by 'Shoaib'
“Shocking service!They do not accept AIP from any bank!They say I need to provide an AIP which has ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Bairstow Eves
153-157 New Union Street
Coventry
West Midlands
CV1 2PL
024 7696 3012

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 50% £525 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 4 2 1 1 0 1 11
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Green Lanes Branch, N4
Lakeside Business Village Branch, RM16
Southbury Road Branch, EN1
Ashford, TN24
Ashford, TW15
Atherstone, CV9
Bamber Bridge, PR5
Banbury, OX16

“This was a very emotional sale due to a famil......”

Share on :
Jan 16,2024
Minithumbup
claim your profile
Trevor
By: 'Ramona and Trevor'
Jan 16,2024
0 people found
this helpful
This was a very emotional sale due to a family loss. Ramona was absolutely brilliant and understood all my needs professionally and emotionally. Trevor the manager was brilliant too and when I found some of the stuff hard to do ie in the computer and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent support throughout the process...”

Share on :
May 06,2021
Minithumbup
claim your profile
Claire
By: 'Ellie'
May 06,2021
0 people found
this helpful
Claire is an excellent case manager and was able to chase my transaction with multiple other parties and I credit her with my completion date being two or more weeks sooner than it would have been without her. The whole team are really helpful and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a tenant I would like to recommend Rosie f......”

Share on :
Apr 08,2021
Minithumbup
claim your profile
Rosie
By: 'Sarah'
Apr 08,2021
0 people found
this helpful
As a tenant I would like to recommend Rosie for her friendly professional approach. She always tries to help as quickly as possible and resolve any problems....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All round a very professional sales team....”

Share on :
Feb 20,2021
Minithumbup
claim your profile
Trevor
By: 'Martin'
Feb 20,2021
0 people found
this helpful
All round a very professional sales team I dealt with Trevor Gannon who seemed to head up the team he delivered everything he promised and I was very pleased from start to finish I would highly recommend him...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Would not recommend. Absolutely terrible serv......”

Share on :
Jan 07,2021
Minithumbdown
claim your profile
Trevor
By: 'Jo'
Jan 07,2021
2 people found
this helpful
Would not recommend. Absolutely terrible service. Very arrogant. Worst buying experience ever. Promises made and never kept. If I was running my business like this, it'll be closed....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Shocking service!They do not accept AIP from......”

Share on :
Jul 26,2020
Minithumbdown
By: 'Shoaib'
Jul 26,2020
0 people found
this helpful
Shocking service! They do not accept AIP from any bank! They say I need to provide an AIP which has had a hard credit check (which NO bank does). Bairstows only use this tactic to get us to use their lender! Shocking service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“By far the worst people I have ever met. Did ......”

Share on :
Jul 14,2020
Minithumbdown
By: 'Smith'
Jul 14,2020
3 people found
this helpful
By far the worst people I have ever met. Did not care about sorting the house, and requested I get a lawyer if am not happy with them. Bad customer service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very ignorant and single minded staff working......”

Share on :
Mar 20,2020
Minithumbdown
By: 'Richard'
Mar 20,2020
0 people found
this helpful
Very ignorant and single minded staff working in Bairstow Eves Coventry branch. They have been trying to upsell their product refusing to consider another company proposal....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Really bad service. Looks like some of the st......”

Share on :
Sep 20,2019
Minithumbdown
By: 'Dan'
Sep 20,2019
2 people found
this helpful
Really bad service. Looks like some of the staff is just trying to get rid of you as soon as possible (even though you are a paying customer) without a real interest in doing a proper job, let alone a good job. You have to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“No valuation after 11 days and 3 phone chasers...”

Share on :
Sep 17,2019
Minithumbdown
claim your profile
Trevor
By: 'Claire'
Sep 17,2019
1 people found
this helpful
Trevor came to value my property on 06/09. I have telephoned 3 times asking him to call me or provide a valuation. After 11 days and no return calls I have decided I will not be using this estate agent. Please do not bother contacting them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Be aware! Highly unprofessional and untrustworthy...”

Share on :
Sep 10,2019
Minithumbdown
By: 'Hassan'
Sep 10,2019
5 people found
this helpful
This feedback is specifically for Bairstow eves Coventry branch. I would to like share my experience in terms of rental refund for previous property. Their staff is highly unprofessional, untrustworthy and unskilled. I did a complaint at their Nottingham head office but got a response ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Radford branch management in Coventry is turning away HSBC customers ......”

Share on :
Apr 29,2017
Minithumbdown
claim your profile
Claire
By: 'Deyana'
Apr 29,2017
1 people found
this helpful
Radford branch management in Coventry is turning away HSBC customers who have MGT DIP, based on subjective and false assumptions that the bank does not perform strong enough credit checks and that their DIPs can be forged. Clare Dawe, also said she knows what the ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This estate agents is terrible. I have never been made ......”

Share on :
Nov 07,2016
Minithumbdown
By: 'NatCoventry23'
Nov 07,2016
0 people found
this helpful
This estate agents is terrible. I have never been made to feel more uncomfortable when walking into a shop in my life. I wanted to talk to someone about renting a place in Coventry, hence walking into a place which advertises rented properties. There was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sadly, an agency that is dishonest and not necessarily ethical ......”

Share on :
Aug 27,2016
Minithumbdown
By: 'Nathan'
Aug 27,2016
3 people found
this helpful
Sadly, an agency that is dishonest and not necessarily ethical in its dealings. I happened to deal with this agency a few months ago, and made an offer to purchase a house, which was then accepted by the vendor. I then set in motion my ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Wouldn't allow me to view a property without calling into ......”

Share on :
Mar 19,2016
Minithumbdown
By: 'SeanT'
Mar 19,2016
0 people found
this helpful
Wouldn't allow me to view a property without calling into the branch and seeing a mortgage consultant, when I already have an agreement in principle. Stuck in the 1990s?...
read full review
What agent could do to change your mind?
The quote we had to sell with the same agent was frankly insulting.
Attached Filesnbsp;
Comment on agent fees
The quote we had to sell with the same agent was frankly insulting.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“People advised us that Brainstoweves was not the best agency ......”

Share on :
Jan 29,2016
Minithumbdown
By: 'Mairy'
Jan 29,2016
0 people found
this helpful
People advised us that Brainstoweves was not the best agency around. But we gave them a call. It was difficult to reach them. When we finally talked with somebody we arrange a viewing. But it took ages to book a viewing,they were confused about ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“To start with the property which this agency was advertising ......”

Share on :
Sep 18,2015
Minithumbdown
claim your profile
Cara
By: 'Ilya'
Sep 18,2015
1 people found
this helpful
To start with the property which this agency was advertising was almost new and well furnished, therefore we didn't think too much and didn't search for feedbacks which was a mistake. Firstly, the property presenter - Cara didn't know anything about the apartment. She said ...
read full review
What agent could do to change your mind?
We paid almost the monthly rate as fees for 0 service and creation of problems.
Attached Filesnbsp;
Comment on agent fees
We paid almost the monthly rate as fees for 0 service and creation of problems.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Wouldn't it be great if there was rating of zero?! ......”

Share on :
Nov 21,2014
Minithumbdown
claim your profile
Claire
By: 'J'
Nov 21,2014
0 people found
this helpful
Wouldn't it be great if there was rating of zero?! Tried buying a property in October from them (Jubilee Crescent branch). Richard the sales rep was great. When putting in an offer I was initially talking to Ashleigh, who came across as a little awkward ...
read full review
What agent could do to change your mind?
Shut down. After seeing the reviews above, I think its common for this company to fall short of providing a good service. If the good reviews are from genuine people, then I believe the odd good worker exists in their ranks.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having recently become a new landlord I then faced the ......”

Share on :
Oct 26,2014
Minithumbup
claim your profile
lisa
By: 'dotm'
Oct 26,2014
0 people found
this helpful
Having recently become a new landlord I then faced the daunting task of selecting a property management company to work with. Well having considered 10+ local companies across a criteria of marketing, rental pricing, landlord charges and general advice, it became an immediate no brainer to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had viewings arranged that we were not advised of, ......”

Share on :
Nov 04,2013
Minithumbdown
By: 'Finally_Sold'
Nov 04,2013
0 people found
this helpful
We had viewings arranged that we were not advised of, never kept informed of what was happening. Once we had agreed a sale the dates constantly changed and were told that even though we were on holiday that friends or family must move us whilst ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Well, where do I start? We visited the Coventry branch ......”

Share on :
Aug 01,2013
Minithumbdown
By: 'Mr'
Aug 01,2013
1 people found
this helpful
Well, where do I start? We visited the Coventry branch on Tuesday July 30th and arranged to view a maisonette at 3.00pm the next day. We duly arrived at 3.00pm and waited for the Bairstow Eves representative to arrive. And we waited. And we waited. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Bairstow Eves, Coventry CV1 2PL



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn