“Absolutely spot on....UNTIL they get your money!!I was ......”
1 Star Review
Jul 31,2013
By:
'TGFT'
Jul 31,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WF5
Lettings (as a Tenant)
Postcode: WF5
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Absolutely spot on....UNTIL they get your money!!
I was a tennant for over 2yrs until recently. From the first couple of weeks I regretted it, constantly wanting to come round for checks, hand to report several repairs when I first got the property such as a radiatior falling off the wall, missing toilet seat, absolutely disgusting oven, all things that should have been done before giving me the keys - radiator fixed straight away, oven had to be done twice as first time you couldnt even tell it'd been touched & it took 12 months to get a toilet seat, I'd have got my own but it wasn't a standard size & cost a fortune so why should I have.
The neighbours caused a leak which damaged the bathroom & landing ceiling & walls, at the end of the tenancy the damage was still there. All they did was spray it with some kind of damp proofing which didnt work & painted (half heartedly) over it several times, aswell as slashing the wallpaper on the landing to dry it out. Never came to repair it & still the damp mark was growing over halfway across the bathroom ceiling.
On moving out they at first wanted 6 weeks notice until I argued that I only need to give 4 weeks of which I was more than prepared to give. They then couldn't meet with me on the last day of my tenancy for final checks so it had to wait till the following week, of which they completely scrutinised the property which was 100% cleaner than what is was when I moved in & picked at ridiculous things like cobwebs in the cellar (no comment) & tried to charge me extra rent again until I argued the toss about it.
Despite several communications regarding the return of the bond it took them 3 weeks to respond to me & said that it wouldn't be settled until rubbish was removed from the garden, on checking myself the only thing I could find was the bins that needed emptying. I eventually got the bond back nearly a month after giving the property up & over a week after the new tenant moved in.
My advice, proceed with caution. All they want is your money, not interested in adequate repairs at all. I would certainly not use again or in anyway recommend this company. Read other reviews from around the country, they are all the same!!!
What agent could do to change your mind?
In my opinion, cease trading, far too many errors to improve
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