Hornchurch, RM11
4/5, 15 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction

Contact Us

“Natasha and Kirsty have been amazing, they are a real ......”

Share on :
Jul 25,2013
Minithumbup
claim your profile
Natasha
By: 'Taylor'
Jul 25,2013
2 people found
this helpful
Natasha and Kirsty have been amazing, they are a real asset to Douglas Allen. Taking each in turn, Kirsty spoke with my fiance and I to establish what we were looking for, she really did go out there and get us lots of properties. We fell in love with the purchased property as soon as we walked in (albeit Tenant't mess). She advised might be a wait because of the tenant but we were getting married and wanted to move in after. Offer accepted in January, then we were introduced to Natasha as the post-sales liaison. Natasha was straight with us and was the person to go to for information regarding the progession of the tenant's departure and works being undertaken. Just to give you a timescale, we viewed the property in November, offer was accepted January and we are completing 29 July, if it was not for Natasha and Kirsty I think I would probably be bald (pulled my hair out) they really pushed to get things done as quickly as they possibly could. Girls you are AMAZING!!!!
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Ingleton
Sep 14, 2013
Hi Taylor,
I am always really pleased to hear that my staff have gone the extra mile to ensure (Whilst lengthly) things went through in the end, it really shows the tenacity of our staff not only to identify the right property but the honesty and keeping you informed (Good or Bad).
I hope the wedding went well and that the Baldness is now getting back to normal (something I can't cure).
All the best in your new home and we look forward to be of assistance to you or any of your friends, family or neighbours when required. Kind regards Paul Ingleton

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 15
28th Feb 2024
reviewed by 'Ms'
“After the first viewing, I offered 600,000 to the landlord through the agent Douglas Allen – Hornchurch. As the first offer was ......”
26th Jan 2022
reviewed by 'John-Henry Dickinson'
“I dealt with David Tomlins and Chelsey Baldwin throughout the sale of our property. David managed to get well above ......”
20th Sep 2021
reviewed by '000'
“Thank you Douglas Allen, Hornchurch, for selling my house and enabling me to buy the house I want. The sale ......”
31st Jan 2018
reviewed by 'Yasemin565'
“Was positive to begin with until *tried to stitch me up with rates in order to fit into his listings ......”
1st Nov 2013
reviewed by 'Irene'
“Selling and buying our new home has been a stressful experience and we don't plan to do it again! The ......”
12th Oct 2013
reviewed by 'Leona'
“Our initial meeting with Simone was very proactive, as she seemed to have a good idea of what we were ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Douglas Allen
133A High Street
Hornchurch
Greater London
RM11 1TX
01708 437777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £565,000 £675,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 8 0 4 0 0 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Barkingside, IG6
Basildon, SS14
Billericay, CM12
Brentwood, CM14
Chadwell Heath, RM6
Chigwell, IG7
Chingford, E4
East Ham, E6

“Agent bad practice...”

Share on :
Feb 28,2024
Minithumbdown
By: 'Ms'
Feb 28,2024
0 people found
this helpful
After the first viewing, I offered 600,000 to the landlord through the agent Douglas Allen – Hornchurch. As the first offer was rejected, David, the Senior Partner of the Agent requested me to increase my offer. He kept emphasized that he represented the vendor only but not ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I dealt with David Tomlins and Chelsey Baldwi......”

Share on :
Jan 26,2022
Minithumbup
claim your profile
David
By: 'John-Henry Dickinson'
Jan 26,2022
0 people found
this helpful
I dealt with David Tomlins and Chelsey Baldwin throughout the sale of our property. David managed to get well above our initial target and what other estate agents were expecting to achieve. Chelsey was very easy to contact and deal with regarding all aspects of ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you Douglas Allen, Hornchurch, for sell......”

Share on :
Sep 20,2021
Minithumbup
claim your profile
Chelsey
By: '000'
Sep 20,2021
0 people found
this helpful
Thank you Douglas Allen, Hornchurch, for selling my house and enabling me to buy the house I want. The sale took a long time, but thank you to Chelsey and all the team at Douglas Allen, Hornchurch for your hard work in making it all ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Was positive to begin with until *tried to stitch me ......”

Share on :
Jan 31,2018
Minithumbdown
claim your profile
David
By: 'Yasemin565'
Jan 31,2018
3 people found
this helpful
Was positive to begin with until *tried to stitch me up with rates in order to fit into his listings deadline. Originally started on 1.3% + VAT. Wanted to speak to someone we knew internally about negotiation but when the topic came up, *he denied he offered ...
read full review
Comment on agent fees
They vary depending on the team targets, can be way more flexible if they desperately want to list your house as they have targets based on this. However make sure you get rates in writing as they can up by cowboy agents that fail to hit targets. I was offered 1.3% - 1.4% + VAT
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ross Warden
Feb 09, 2018
View all comments (1)
Cant agree more. Service was so bad. They work on getting people through the door rather than the right people in. Offer no advice once someone offers on your property. Cant keep a diary and are so reactive they don't even chase up on people who have offered on your property. We were so disheartened by the process we pulled out of a potential sale. ...

“Selling and buying our new home has been a stressful ......”

Share on :
Nov 01,2013
Minithumbup
By: 'Irene'
Nov 01,2013
1 people found
this helpful
Selling and buying our new home has been a stressful experience and we don't plan to do it again! The valuation of our property went well, a few hiccups whilst the sale was ongoing and then we found a buyer. I must admit from putting ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Ingleton
Dec 07, 2013
View all comments (1)
Dear Irene, Thank you for you feedback, I am sorry you did not experience the greatest start to the transaction, alhtough both Ian and Natasha really proved that we are different and will go the extra mile to make things happen. It is great to see that you would recommend us to future clients and that our after sales service really kept you informed and smilling. I hope you have settled into you new home well and the move has worked out well for you. Kind regards Paul Ingleton (Group Partner) ...

“Our initial meeting with Simone was very proactive, as she ......”

Share on :
Oct 12,2013
Minithumbup
claim your profile
Simone
By: 'Leona'
Oct 12,2013
1 people found
this helpful
Our initial meeting with Simone was very proactive, as she seemed to have a good idea of what we were looking for and not just give us every property detail they had on their books. The viewing, offer and acceptance happened all in one day ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Ingleton
Oct 17, 2013
View all comments (1)
Leona, I really appreciate your feedback, we as a company pride ourselves on trying to identify the right property for clients rather than just sending details or addidng it to the internet and awaiting the calls to come in, we invest heavily on staff training to ensure that the level of service exceeds our clients expectations, looking at the feedback, this certainly worked well for you. I am sorry there was a delay in the chain, unfortunatly these issues on many occassions cannot be avoided, s ...

“MY DEALING WERE INITIALLY WITH DAVID AT HORNCHURCH AND HE ......”

Share on :
Oct 12,2013
Minithumbup
claim your profile
David
By: 'HUMERA'
Oct 12,2013
1 people found
this helpful
MY DEALING WERE INITIALLY WITH DAVID AT HORNCHURCH AND HE WAS ALWAYS INFORMATIVE AND KEPT ME UPTO DATE WITH ALL THAT THE SELLERS INFORMATION. I WAS THEN INTRODUCED TO NATASHA AND TO MY DELIGHT SHE WAS VERY HELPFUL AND COURTEOUS AT ALL TIMES. A VERY ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Ingleton
Oct 17, 2013
View all comments (1)
Humera, Thank you very much for your kind feedback, it is always our company aim to ensure we keep clients fully updated and informed of the process, offering advice and assistance in any matters. I will pass your thanks onto both David the branch manager and Natasha the sales progressor. I am pleased you had a very good experience and we look forward as a company to be of assistance to you or your friends and family again soon. Kind regards Paul Ingleton Group Partner ...

“First off, you should negotiate the fees as they are ......”

Share on :
Sep 12,2013
Minithumbup
By: 'Sue'
Sep 12,2013
1 people found
this helpful
First off, you should negotiate the fees as they are very expensive and we honestly didn't think to try and reduce the cost as we were under time pressure to move. Douglas Allen were involved further along the chain so we thought it would be ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Ingleton
Sep 14, 2013
View all comments (1)
Dear Sue, I would like to thank you for your feedback, as always we are here to help. Many people feel that selling a property is simple, unfortunately more now than ever as you mentioned there are many hoops to jump through. In fact in your case the third party surveyor requested reports and the lender made these a condition prior to exchange and completion. I am pleased to hear that Natasha kept you and the chain fully informed throughout the transaction, this is an almost unique service we o ...

“Kept me informed and tried hard to negotiate a sale ......”

Share on :
Sep 10,2013
Minithumbup
claim your profile
Natasha
By: 'Jasmin'
Sep 10,2013
2 people found
this helpful
Kept me informed and tried hard to negotiate a sale and also helped with purchase. I felt that they cared about our outcome....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Ingleton
Sep 14, 2013
View all comments (1)
Hi Jasmin, I really appreciate your comments and would like to wish you all the best in your new home. Kind regards Paul Ingleton Group Partner ...

“David and his team selling our property were first class, ......”

Share on :
Aug 06,2013
Minithumbup
claim your profile
David
By: 'Michelle'
Aug 06,2013
3 people found
this helpful
David and his team selling our property were first class, attention to detail was never in question and sold our property a lot quicker than we thought, no problems completely hassle free, the girls and Paul were great and always helpful. The sales progressor assigned ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Ingleton
Sep 14, 2013
View all comments (1)
Hi Michelle, I would like to thank you for your kind feedback, it is always good to hear that things were hassle free and that you were kept in touch on a regular basis, I will pass on your comments to Natasha and David. I would like to wish you all the best in your new home. Kind regards Paul Ingleton Group Partner ...

“Natasha and Kirsty have been amazing, they are a real ......”

Share on :
Jul 25,2013
Minithumbup
claim your profile
Natasha
By: 'Taylor'
Jul 25,2013
2 people found
this helpful
Natasha and Kirsty have been amazing, they are a real asset to Douglas Allen. Taking each in turn, Kirsty spoke with my fiance and I to establish what we were looking for, she really did go out there and get us lots of properties. We ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Ingleton
Sep 14, 2013
View all comments (1)
Hi Taylor, I am always really pleased to hear that my staff have gone the extra mile to ensure (Whilst lengthly) things went through in the end, it really shows the tenacity of our staff not only to identify the right property but the honesty and keeping you informed (Good or Bad). I hope the wedding went well and that the Baldness is now getting back to normal (something I can't cure). All the best in your new home and we look forward to be of assistance to you or any of your friends, family ...

“This was a sale after my Aunt had dies, the ......”

Share on :
Apr 26,2013
Minithumbup
By: 'Brenda'
Apr 26,2013
3 people found
this helpful
This was a sale after my Aunt had dies, the agent was in total control, showing people round etc. The held an openday initally, whcih did genrate an offer (that we accepted) but fell through, they subsequently showed further people round. This produced a furth ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Natasha worked tirellessly to complete in a very difficult and ......”

Share on :
Feb 22,2013
Minithumbup
claim your profile
Natasha
By: 'horchurch'
Feb 22,2013
5 people found
this helpful
Natasha worked tirellessly to complete in a very difficult and stressful sale. She responded promptly to all my queries and was very patient....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“David Tomlins and his team worked tirelessly to sell my ......”

Share on :
Oct 19,2012
Minithumbup
claim your profile
David
By: 'Christine'
Oct 19,2012
5 people found
this helpful
David Tomlins and his team worked tirelessly to sell my flat in Rainham. Communication was first rate and there was never any shortage of potential purchasers being shown around. The marketing was very professional and showed the property to it's very best advantage. Once the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Douglas Allen of Hornchurch are one of 3 agents that I ......”

Share on :
Sep 05,2011
Minithumbdown
By: 'Pete'
Sep 05,2011
6 people found
this helpful
Douglas Allen of Hornchurch are one of 3 agents that I asked to value my daughters home with a view to selling it through one of them. The other 2 agents provided a valuation based on comparable properties, lists of which they brought with them, and have ...
read full review
What agent could do to change your mind?
They should have just provided a valuation in accordance with the agreement we had made, and not tried to obtain this house on the cheap.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Douglas Allen, Hornchurch RM11 1TX



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn